Heartland Hotel Queenstown
Hotel in Queenstown
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
High-end valuePrice for this property is higher than average in the area
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
About this hotel
Heartland Hotel Queenstown is located in central Queenstown, a short walk from town. It offers panoramic views over Lake Wakatipu to the mountains. There is free parking, subject to availability, and guests enjoy complimentary WiFi.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Family friendly
Map of Queenstown
Available Rooms
Standard King Room
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Twin Room
1 Queen • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Standard Triple Room
3 Single • 538 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Family Chalet View Room
1 Queen • 538 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Superior King Room
1 King • 419 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews4.5
Tilava huone. Hyvä sijainti kävelyetäisyydellä keskustasta. Hyvä ja monipuolinen aamiainen.
Huoneisto ja parveke oli vilkkaan tien puolelle ja liikenteen melua oli paljon.
4.0
Room had spaces. Good for couple and a child.
Car park. Have to be first come to get one next to the room.
2.5
Gutes Frühstück mit großem Warmanteil und allem, was man braucht. In die Stadt braucht man zu Fuß nur 5 bis 10 Minuten
Liegt direkt an der Straße, Schallschutz ist ein Fremdwort, eine Modernisierung wäre dringend angebracht, fleckiger Teppichboden, z.T. gammliges Bad mit ollem Duschvorhang, für den Preis inakzeptabel.
3.5
Great location
Interiors were tired especially the bathroom, a bit under expectations for the price ie average bathtub with shower curtain and vanity basin, all of an older vintage and a bit rough round the edges.
3.5
Location is good
Having to climb up the stairs to the unit and a housekeeping staff came in too early at 9am even though check out is at 10am
4.5
ホテルルームではなく、一軒家のコテージの部屋だったので、小さな庭があり、湖もみれたので、快適な滞在でした。
チェックアウト時のスタッフの対応が悪かったです。
5.0
Nice room ,plenty of space
Very low water pressure in room 802 ,
2.5
Close to the town, right on top of the hill so if you have young kids the walk up for them is hard.
Left my AirPods in my room, rang them when I was getting on the plane as I tracked them to the hotel, the lady told me that she would get back to me when she spoke to housekeeping never returned my call.
my friend who was staying in Queenstown for a couple more days went into the hotel and he said the staff was useless and didn’t get anywhere.
Then rang back said she would ring housekeeping and find out more and didn’t ring him back with more information.
Even when we got to the hotel, my booming.com hadn’t come through so we left our bags for a couple of hours we returned and the conformation was still not in their system. Finally after waiting in reception I just said to book us a room and not go through booking.com.
Yes my mistake for accidentally leaving things behind, but for the hotel not communicating about this problem is quite bad.
4.0
This is a great location close to town and great family value peak season.
The parking is tight and front rooms can be a bit noisy from the traffic.
2.5
It was a good location, decent size room, walking distance to town and free onsite parking.
Very, very dated. Limited sound proofing. In need of some TLC
3.5
fantastic location, close to centre however watch out for the steep uphill climb back up to go back to the accommodation!
slightly dated facilities and accommodation.
5.0
房间阳台可以看到小城的湖边美景，非常漂亮，离湖边走过去也很方便
4.5
Great location, 5 minute walk into town. The staff were very friendly. Room was comfortable. Had basic facilities, tea and coffee making and a small bar fridge. Good value considering how close to town it was.
Towels had stains on them and the entrance carpet was wet.
4.0
Breakfast buffet had a great selection and was included which made for an easy start to the day. Rooms were simple but comfy and warm and close to town.
The in room toilet was quite low to the ground and was difficult to use for anyone over 6ft.
4.0
It was a lovely and family focused, restaurant was the best part.
Kid friendly
3.5
Location
Damp odour in corridor and room
5.0
View and Location is Perfect, Staff very friendly and accomodating, best accomodation in Queenstown for the price and quick walk into town.
4.0
Breakfast was good consistent and location was on point.
Shower was OK would rather stand alone not over bath but did the job.
0.5
Location
Dated and generally run down room and rude staff. Basically an $80 per night motel room in Auckland. The only thing it had going for it was it's proximity to town. Never again.
2.0
The location was an easy walk to the Queenstown Central Business District with restaurants and bars and the hotel was transparent about the lack of adequate parking for all the guests.
The hotel has clearly seen better days. The rooms were small and the bathroom was very run down, with the finishes peeling in the bath tub / shower and black mold around the edges. There was no elevator to our room and it opened right onto the main hotel entrance. It served as a place to sleep but I would give this place a miss unless you have no other choice.
4.5
Clean, comfortable accommodation within walking distance of Queenstown Gardens, to attend Luma light festival. Good view.
5.0
Have stayed here twice now, good price, lake view is 😍 and location is mint, the hill walk back is a mission after a big feed though 😂
The pillows
4.5
The location was great, very close to the centre of Queenstown, and everything was within walking distance. The view from the room was really nice, looking over the lake, and though it looked onto the main road, wasn’t actually too noisy. The amenities were pretty stock-standard in terms of what you get from hotels, so wasn’t disappointed that there wasn’t a kitchenette sink or stove-top.
Though it was a good stay, it definitely was on the pricey side for what you got. If you were a travelling couple like us, you could have easily saved some money and downgraded the accomodation and still got the same amenities (possibly even better). Also found that some of the staff didn’t treat us as well as other guests, we have guessed because we were young (and probably looked like we weren’t going to spend any extra money - which we ended up doing).
5.0
The receptionists were absolutely amazing. Super helpful and friendly.
Place is nice and clean.
4.5
Location and value
4.0
The location is very central, just a very short walk to the town centre. Cosy rooms
Next extractor fan in bathroom. Mattress very soft but still comfortable.
3.5
We had two rooms for our family, and they were perfectly adequate. The bathroom was outdated, but it was very comfortable and we had no problems with anything. Our room was on the bottom floor by the road, and I was happy to find that we could access the street outside without going all the way around, which was great.
The parking for this place is interesting, there is not enough and it was like driving around a rabbit warren. I parked on the road, and that worked for us as our rooms were by the road.
3.5
Close to town
Comfy beds and linen
Walls are very thin
4.0
The pictures on booking.com matched the actual room we booked. Great unique roof style. Great attentive, warm helpful staff. 24.7 reception. The location was good for our first night in NZ QTN and central walk to places nearby. Well priced and affordable. Small milk I'm fridge is a small but convenient bonus. Thankyou for our stay Heartland hotels
That we only spent one night here.
3.5
The hotel design look special. The common area to me is special because of the fireplace. Hotel restaurant provides good food. Room shower room come with warmer. Hotel provide baby as requested.
I'm a bit upset by the restaurant staff as I requested a baby high chair at first and they give it to the next customer instead. I have to carry my baby and eat. Hotel car park is messy, no clear instructions until we ask. Room is a bit old, I can smell the mouldy from inside. Staff not so friendly.
4.5
Location, very close to the central walking area with shops bars and restaurants, 5’ walk, the magnificent view and nice breakfast.
TV didn’t have Netflix nor YouTube option.
4.5
Staff was exceptional. Cheers to Safia, Beth and Chris for the wonderful service.
Chalet Room abit outdated, and being closer to the main road so expect some noise. Room i was staying also had a malfunction heater so the night was cold and the heater to warm the shower take rather long.
4.5
很满意。前台执勤小哥还帮我们拿行李送我们到房间，太感谢他！
没有。
4.0
Staff here are amazing
There are a lot of stairs, and the hotel is on top of a hill.
4.5
The atmosphere was fantastic. We had an upgraded room and the view took our breath away. The amenities were great. I especially loved the wood burning fireplace in the lobby
If I’m going to be really critical (because I thought it was great), it is a little older but still wonderfully cared for. Cardio equipment in the gym didn’t work but weights, hot tub and sauna were great
4.0
Very handy to town without being to noisy.
Tap in bathroom was not working properly water on floor.
2.5
Great location near the road
Bathrooms are old fashion and very tiny. I didn’t like bath tubs. Shower cubical would have been better.
3.0
The staff were lovely and accomodating, for the value of the property the location is great but be aware of the hills. The room service was delicious and prompt.
There was contraction going on next door, which there was no mention of by staff or when booking. Very loud and could literally hear and see the workers a few feet away sitting on the back porch. Not a very relaxing atmosphere.
Location wise, it’s okay. Be aware for those of a lower fitness level or older side, it’s a very steep hill from the main street. Don’t be fooled by google maps. Minimal views that I could see from any of the heartland suites, the scenic hotel rooms on the same property have much better views it seems.
Cleanliness was pretty poor, sometimes when staying in dated/older motels cleanliness is what really keeps the place together and feeling tidy. However the duvets were all stained. Towels had some suspicious stains as well. Though the bathroom was clean at a glance the shower curtain was wet/unchanged when I arrived and there was visible mould on the bathroom caulk and lining.
4.0
Close to town and nice view from the room
Bathtub missing the plug, need to ask from front desk.
Construction around the area during visit, limited parking space.
FAQs
How much does this hotel cost compared to others in Queenstown?
The average price for a rental in Queenstown is $263 per night. This rental is $4 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Heartland Hotel Queenstown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Heartland Hotel Queenstown pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Heartland Hotel Queenstown?
We found 9 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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