Hilton Lake Taupo
4.1
Excellent(1,970 Reviews)Hotel in Taupo
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Hilton Lake Taupo includes free pool and gym access and features views over Lake Taupo and is just minutes away from the town centre. It is a 15-minute drive from Taupo Airport.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Taupo
Available Rooms
1 King • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 882 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 527 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(1,970 Reviews)
100% verified reviews4.1
Bed was very comfortable.
Location is good, pool looks very nice but we didn’t use it.
Heated floor in bathroom was nice.
Very poor, slow and sub-standard service in restaurant for breakfast and dinner, sub-standard of what should be expected of a 5 star hotel.
Room not replenished with clean water glasses and bottles of water.
Shower, only has single hand shower, no overhead outlet.
Room lighting is poor and hard to get ready and put on make-up.
Ventilation was very noisy and had to be turned off.
Internal corridor doors made it difficult to navigate the passageways with luggage.
4.1
Hilton Lake Taupō is a beautiful hotel. The facilities are excellent with everything needed for a comfortable stay. It’s a little out of the town of Taupō, but it’s walking distance to the lake, so the location is fine.
I liked everything about the hotel.
4.1
Fantastic
Need bigger bathrobes for bigger people and slippers to go to the pool this time of the year.
4.1
Amazing
The Indian staff could be kinder to each other. It’s awkward for customers when they see staff members being rude to each other. Bosses should be kind to their underlings.
4.1
Spacious property and room/studio overlooking the garden, great pool, elegant room, spacious balcony, wonderful beds! Good access to downtown Lake Taupo and close to the Beach Club.
Too pricy, we paid about $350USD for one night for the night
4.1
Room was lovely as was the view. Staff very pleasant in all areas.
Check out was very slow. Only one person on desk who apparently was sorting out someone's account so a queue formed until a second person returned to the desk.
4.1
Good location but a bit tired looking.
Looking worn in the main area in the need of an update
4.1
Room was very spacious and warm. Facilities on offer were great.
Front desk staff were not very welcoming. Check in was not seamless and they struggled with our basic needs. Restaurant atmosphere was lacking, no music at times and very cold feeling. This is the 2nd time I had the same experience here within the last 3 months. Breakfast was very basic.
4.1
Spacious room, comfy bed and great breakfast selection.
Super helpful staff and fast efficient service.
4.1
Loved my room
Room service was great
Breakfast fabulous
I had some very disruptive guests next to me who keep me awake all night so didn’t get the rest I needed - this spoiled my stay
4.1
the stay were amazing and we loved the pool and facilities
4.1
Staff is very attentive, room is huge, the view from our room was superb (view to the lake, thanks for that). Bathroom floor heating works well (hurrah !!).. For the first time in a long time in New Zealand I ordered a glass of wine and they brought the bottle and served me !!
Lots of doors to open to get to the room. Shower could be better. Vegan options are few in breakfast and dinner. Prices are very high for the room, food and drink.
4.1
We have been here a few times and it was great. Nice rooms, great pool, lovely breakfast. Went to a wedding which was fabulous. A lovely outdoor spot to get married.
The staff weren’t as good as they used to be and some of it is starting to look a little tired. Dinner at the restaurant was a debacle, however they did take it off the tab and apologised. Not what you would expect from a Hilton. For the money they charge we expected better.
4.1
Nice comfortable beds and spacious rooms .
Hard to understand what some of the staff were saying due to there heavy accents.My friend had an issue with the plug in there bathroom and despite being told that someone would check it out in 15 minutes that never happened.
I wasn't told at check in that there was a secure carpark you had to pay for and it was raining when we arrived and though I used the park I got rather wet in the process of sorting it out. There were no porters to help with the luggage
and I was also charged $450 bond for some reason. On checkout this was remedied and the man at desk was rather surprised himself that this had happened. The front of desk staff seemed rather overwhelmed .My friend rang front desk for 20 minutes and no-one answered. Ive stayed in Hiltons around the world and the Taupo Hilton was not up international standards.
4.1
Nice and clean, well kept, nice gardens
Quite expensive
4.1
Location, facilities, staff
Food! The portion size was very small and not good value for money!
Tv did not work!
4.1
Nice rooms and pool
Having to go through multiple fire doors to get to room is unusual.
4.1
Room was lovely travelled with a disabled person so needed a mobility friendly room was good apart from no seat in the shower so she couldn't shower but the toilet rail etc was perfect.
the restaurant food this time wasn't as good as previous visit and the cocktail was mainly ice so that was very disappointing,
however the waitress was amazing and a asset to the Hilton.
4.1
Rooms were spacious , floor heating in the bathroom , staff was nice
We couldn’t get overnight laundry
4.1
Excellent comfortable bed. Lots of features and facilities. Our second time at this accommodation and rate the breakfast as the best I've experienced in NZ. Great views and quiet location. Our stopover now on long trips north.
4.1
Good position with great view from room. Good sized room and excellent facilities
Free parking a long way in bad weather
4.1
Friendly Staff
Very clean
No room service or if there was there was no information about it in the room.
We had a ground floor King Plus room which we thought it would be great as it came with a private patio however this was a disappointment. The outdoor chairs and table looked old and uncared for - if they were meant to look this way then they didn't match the rest of the Hilton. Sitting in the patio area was unpleasant due to the road noise. The only way to lessen the noise, especially during the day and early evening, was to go inside and close the door.
The chairs inside were uncomfortable dining type chairs and not the sort you can relax in at the end of the day.
The property was quite a way from the lake.
4.1
Amazing Hotel, don’t stay anywhere else! What we loved most was the staff: great attitude of everyone especially the host at the bar and breakfast. Fantastic chat and lovely team. Of course the highlight of this place is the hot swimming pool and hot tub which are open until 10pm, so even after a long day and swim in the cold lake taupo, great chance to warm up. Highly recommend!!!
4.1
The most incredible facilities, wonderful staff, very peaceful and perfect location. They provided lovely champagne and a note upon arrival, as I was celebrating my 21st birthday which was so sweet.
The pool bar service ended very early, we would have loved a couple of drinks before dinner but it closes way before the sun comes down, and the drinks were amazing so we wanted more! Also our room was quite difficult to get to, excessive amount of doors to navigate to get there which was a bit odd. But neither of these things ruined our amazing experience, would have just made it 100% perfect
4.1
Lovely atmosphere, large, spacious room and bathroom, swimming pool and sauna was great and everything was stylish and clean
Nothing not to like
4.1
Heritage, clean
4.1
Having stayed before we knew what to expect. The high standard has continued.
4.1
We absolutely loved our stay .Surely made up for the slight let down from our last Hilton stay ( Auckland).The facilities were well maintained and staff were courteous and super helpful. We would definitely visit again .
None
4.1
Facilities are nice and rooms well appointed, staff try hard.
Rooms are ready for an update, the property was undergoing maintenance which we were not aware of so noisy. Restaurant is average.
4.1
Spaciousness. Nice warm swimming pool.
I nearly ripped out the stove top with my bare hands! Couldn't see the dials properly and very tricky to work. I had to get help and even the helper was a bit perplexed.
4.1
Everything! The view was truly world class. Absolutely spectacular sights of the lake and mountains. The sauna, steam, gym, spa and pool were amazing and so clean and well kept. Abundance of towels and little touches in the gym. I’m so impressed.
Only that I had to leave!
4.1
In advance of arrival we received a message from Hilton asking us if we wanted to upgrade to a junior suite which we said we did want to do. When we arrived we were told there were no suite upgrades available - I find the concept of offering an upgrade and then not being able to deliver it somewhat disappointing. Room we were originally allocated was in a section of the hotel being refurbished (see below) however the staff responded well to our complaints and moved us to a new room for our second night. Swimming pool area was excellent.
Being allocated a room that was having noisy work being done on our balcony and with no view due to scaffolding was a mistake by the hotel. We couldnt use the balcony at all and it was obvious that they shouldnt have been using these rooms'.. Therefore our first impression was very poor.
4.1
Reception service and facilities were good.
Room for improvement with dinner and breakfast service. Price of breakfast was a bit steep for the quality.
4.1
it is a lovely place to stay, I'll certainly be back (in fact am already booked for next month!)
it's all great
4.1
Nice pool.
Big room.
Parking
4.1
Pool, hot tub, workout room very nice, although the weather wasn’t!
Mattress could use attention.
4.1
The gym and heated pool, jacuzzi and saunas were very nice. The staff was friendly.
The ambience felt a bit outdated, even though I think our room was one that had been recently renovated. Our room which should have had a nice view was covered in plastic due to outer renovations (we were not informed), so workmen would be working from 7am (when we were trying to recover from major jet lag). We couldn’t be bothered to change rooms, because our overall experience was that things happened on their own ‘accord’.
4.1
Excellent very spacious room. Facilities were good particulary the heated outdoor pool. Restaurant was also good. We enjoyed both breakfast and lunch.
4.1
la vue sur le lac, les equipments de l hotel (gym, piscine, sauna), confort de la chambre.
4.1
We loved it had a outdoor heated pool.
FAQs
How much does this hotel cost compared to others in Taupo?
The average price for a rental in Taupo is $214 per night. This rental is $66 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Lake Taupo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Lake Taupo. Enjoy the water!
Is Hilton Lake Taupo pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Lake Taupo?
We found 17 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.
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