Hotel Maya Turquesa
Hotel in Playa del Carmen
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel Maya Turquesa is just steps from the famous Fifth Avenue in central Playa del Carmen and 150 metres from wonderful Caribbean beaches. It offers free WiFi access throughout.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
TV
Family friendly
Map of Playa del Carmen
Nearby attractions
Available Rooms
Double Room
1 Double • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Quadruple Room
2 Double • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Family Master Suite
1 King • 968 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
Standard Studio
1 Queen • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Quadruple Studio
2 Double • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
4.0
La ubicación y el trato de Belén, Luján y Jésica.
Todo el hotel. Las toallas las cambian cada 3 días, solo dan una vez jabón y shampoo, hay poca presión de agua, las puertas del placard se traban y el desayuno es muy limitado (solo incluye tostadas -que son re gomosas-).
2.0
La ubicación y la buena predisposición de Belén, Luján y Jésica.
Las "comodidades" de la habitación. El baño tenía olor a humedad, no salía prácticamente agua caliente de la ducha, la presión del agua era muy baja, un día se cortó el agua, alquilé una habitación con cocina pero tenía muy pocos utensilios (apenas 2 pares de cubiertos) y 0 elementos para lavar los platos, no había un placard para guardar la ropa y el ventanal que daba al balcón se trababa. Un desastre!!
5.0
Pues la ubicación
Que no me dieran mi factura aún cuando ya pasaron casi 5 días y nada
10.0
La ubicación, el servicio al cliente especialmente de Luján una excelente persona
7.0
La ubicación
El cuarto y baño tenían olor a humedad
6.0
Personal molt amable i atent. Llit cómode.
Està al centre de Playa del Carmen. Per una nit i agafar ferri a Cozumel, és correcte. Al davant hi ha Bar Musical, depèn de les habitacions, potser massa sorooll. Res més.
9.0
La ubicacion , la habitacion limpia bien acomodado las camas cuenta con lo indispensable una mesa y sus 4 bancos.
Que la piscina tenia mucho cloro, pero fuera de ahi esta grande , tiene regadera para quitar el exceso de cloro que se siente.
6.0
La cama está muy cómoda y rica. El desayuno está rico pero sirven poquito. Aunque hay opciones para ordenar. Los chicos de recepción como del restaurante son muy amables.
El agua es muy salada y el labavo huele a coladera. No realizan limpieza, solamente tienden la cama. No cambian sábanas ni toallas ni una vez en toda la estancia. La alberca es chica y fría. Se escucha ruido fuerte de los bares. Aunque no es todos los dias.
9.0
Ubicación, cómoda la habitación, excelente servicio por parte del personal
Cambio de toallas, solo las cambiaron un par de veces en toda mi estancia, limpieza en regadera no la limpiaron en toda mi estancia y colocar jabón y shampoo todos los días
1.0
Rien aimer de l'hôtel. Menu déjeuner restreint: un choix par jour inclus dans le séjour de plus nous avons dû payer le lait, non compris, pour le café et c'était pas mangeables. La cuisinette insalubre de petites fourmies se promenant partout sur le comptoir, manque de vaiselle. Rien pour cuisiner. Pas cafetière, rien pour faire toasts. Nous avons du aller acheter vaiselle et couverture. Aucune confiance au drap du lit. Première journée avons dû changer de chambre.
Bruit des bars tout les soirs jusqu'au petites heures, insalubre et non fonctionnel
10.0
Excelente ubicación , cercano a 5ta avenida.
Muy recomendable!
10.0
El Hotel cumple con la relación precio-calidad, más el plus de la ubicación. Pero lo que más me gustó fue el desayuno, sabores tipicos de la zona y si gustas probar algun extra puedes acceder por un muy buen precio. Aqui probé los mejores chilaquiles de Playa del Carmen.
nada. Todo cumplió.
10.0
Excelente ubicación, muy limpio todo
9.0
Staff were the nicest and so helpful. Loved the breakfast! Cleaning lady so sweet! Loved the big room w balcony.
NO hot water during the entire week! 😫WIFI never worked in my room. This I mentioned a few times.. Bed too soft.
3.0
The front desk staff were nice.
The place is so outdated, super ugly rooms. Noisy staff starting at 6am and won't quiet down after being asked multiple times. Noisy spot in general and needs a total facelift.
10.0
La Atención de Luján excelente servicio
Recomendado
8.0
Instalaciones y ubicación
El wifi. Se battallo. Mucho
7.0
Good central hotel with small breakfast included. We stayed 1 night twice. The first night bedroom was great, the second was located close to the restaurant and the pool and thus was noisy.
Late breakfast was great (11.45 am), there is a small pool, the staff were pleasant, the beds are huge and very comfy. They came to fix the air conditioning at 9pm which I thought was quite late but it was fixed at the end. But overall a positive experience.
The breakfast included was very small and as the restaurant serves many hotels, the waiting time can be long.
1.0
The worst experience of my life.arrived check in & A.C malfunction not cooling a very hot room. I requested for a T. V for my son,which they said they have.Nothing on the room.broken knob on the main door broken.bathroom windows broken ,missing some lovers.I ask to speak to Manager & was dinied. They tried to get me another room on another hotel they own but didn't have no vacancy. Technician was not avialable to re pair A.C. asked for refund & refused. Very poor customer service I would definitely never recommend poeple to that place.
6.0
The location was great close to everything  even from the airport to fifth Avenue and to the hotel just one bus
I love the location
The room wasn’t that clean and when I book my hotel, I thought there is a refrigerator in the room but when I arrive there is no refrigerator so I have to pay 2000 pesos for that
8.0
Locación
Our room was different from the one that reserved
8.0
All good, very happy with everything.
5.0
Pool was very dirty and murky, so rated this place low as we only booked for the pool. They shouldn’t advertise a pool if you can’t swim in it.
5.0
The location is good. Bus stop is 10 min walking distance.
There is a smell in the room. The staff did not change the room. Very Old building
1.0
I asked for a blanket for the bed and never got it. At night after turning on the bathroom light the cockroaches scattered. GROSS!!!!! Breakfast was not worth calling a breakfast.
8.0
The location was very central. Lots of shops and restaurants nearby.
We arrived 1 hour before check in and they wanted us to store our luggage foe 100 pesos for the hour. We refused and sat and waited in the lobby only to find out at time of checkin our room had been ready all that time. This was our 7th hotel on this trip and the first that wanted money for storing our luggage.
8.0
Location close to restaurants and bars great area
Loud music from the outside
7.0
The staff was very coorperatve and nice.
At the hotelis very noisy at night, because of bar near by. The first room that we took was without fresh air and was smelling bad. Then we change it with nice one. The breakfast is the same every day: 9 Nights - 9 times eggs and toast.
1.0
nothing
you were sleeping on the dance floor. reggeton party was in your room. impossible to sleep. worst place ever. they even wanted me to change room from first floor to third floor so it is even louder here.
4.0
location and price were good. the breakfast was decent
run down, water stains, very low water pressure
FAQs
How much does this hotel cost compared to others in Playa del Carmen?
The average price for a rental in Playa del Carmen is $126 per night. This rental is $14 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Maya Turquesa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Maya Turquesa. Enjoy the water!
Is Hotel Maya Turquesa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Maya Turquesa?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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