The Westin Mumbai Powai Lake
Hotel in Mumbai
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
High-end valuePrice for this property is higher than average in the area
About this hotel
Located on the banks of Powai Lake, The Westin Mumbai Powai Lake is a Marriott hotel that offers comfortable accommodations. It features an outdoor pool, a spa, four dining options, a deli, and a lounge, along with complimentary parking.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Mumbai
Available Rooms
Guest Room 1 King - Hill View
1 King • 3013 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Guest Room 2 Double Bed - Hill View
2 Single • 3013 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Larger Guest Room 1 King - Hill View
1 King • 3702 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Larger Guest Room, 1 King- Lake view
1 King • 3702 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Suite Room, 1 King, Lake view
1 King • 8223 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
2.0
na
response time! they never reply email on booking platform. send to front desk the réponse is very slow.
not very happy with the way to handle Pre- authorization payment . JW only need 2 days but they need at least 10 days and this was taken after so many email push
8.0
The buffet breakfast was outstanding, staff around the hotel were courteous and helpful. The bed was very comfortable and we got a great night's sleep.
A few items in our room were missing....only one teacup, limited teabags, no body lotion in the bathroom dispenser. Trying to get the TV to stay off was challenging, we had to get someone to the room to help with that. The photos on the website were somewhat misleading ....the bed on the lakeside...it wasn't possible to get that close to the lake which was the other side of a wall. There was a large conference, the delegates seemed to take over the majority of the shared spaces. The staff were rather over zealous when we just wanted to see if the spa had any openings; nor did we want to shop in the "local artisan" shop but the staff made it hard to decline by continually trying to tell us what to do.
10.0
Amazing breakfast and great team.
10.0
Everything was good.
Nothing that I didn't like
10.0
Ambience and location was great
Checking desk staff was very good. Upasna was very helpful
Swimming pool could have been properly managed showers not working
Food is exorbitantly costly but no ala carte option at lake View only buffet
The staff at lunch hour were not attending everybody we were not attended .N spoons on table we had to ask multiple times
Room facilities tour would help the customer to orient themselves with facilities in room
Room service was casually attended and staff forgot to pass on the order and had to remind again
Food was good though
Over all the staff at each point aren't engaged and involved with their work and disconneded and sophisticatedly discompassionate
5 star demands ex excellence but still the services are far away from excellence
10.0
Lake view and overall ambience. Fine rooms. Great food. Great staff. Everyone is so Good.
10.0
Excellent breakfast, great hospitality
The swimming area change rooms were messy
8.0
Nice big pool. Good rooms.
No buffet offers on dinner for staying guests
8.0
Staff very friendly and helpful, breakfast was very good with a great selection.
8.0
Staff is very cooperative and service is good with positive attitude
I booked club room but they checked me into a standard room. Next day I inquired and asked to give me a club room or return the money. Ultimately they moved me to suite
10.0
Nice clean rooms and great service.
Get some convenient store inside the premise. The hotel location is quite isolated.
9.0
Well kept property.
10.0
ambiance
restaurant service was very basic
9.0
Room and facilities
The staff are quite racist - white skin gets preferential treatment
9.0
Location and comfort offered at the property
Nothing as such
10.0
Die Ausstattung und Gestaltung des Hotels insgesamt und der Zimmer sind hervorragend. Die Freundlichkeit und die Hilfsbereitschaft des Personals sind herausragend. Der SPA Bereich ist ein Genuss.
Nichts
7.0
El desayuno es muy bueno.
Las vistas son muy lindas.
El acceso es bueno.
El wifi muy bueno.
El gym está muy bien equipado.
El staff del hotel no habla bien inglés, cosa que dificulta toda comunicación.
El proceso de check in y check out fue muy lento.
5.0
Just the location.
I booked a larger room with Lake view smoking preference, I mailed and messaged the property for early check-in. Even after booking a few days prior no reply from the hotel, on arrival I said I have booked for a smoking room and opted for late check out as early check-in there was no reply. For which the front desk rejected saying our entire property is smoke free. Whereas while booking it asked for smoking preference. No late check out. Water bottles were plastic not of glass as Westin garden City, as well as the buffet breakfast was not up to the mark... No shoe shiner. (Same hotel Westin garden City n Westin powai still a whole lot of difference. Westin garden City has a good and dedicated staff with all toiletries.For them guests were priority.) The buffet waiting was probably too long as it was the new year..
Overall it was not that pleasant stay.
10.0
Exotic views of the powai lake
9.0
Rooms are spectacular.
There were weddings and events happening in and around but the way the rooms were set up, everyday I was able to sleep in quietness. Very impressive.
At the Restuarant, if you say at the tables outside there were no waiters, They continually forgot our order, they brought food 1 by one in intervals of 5-10 minutes.
But that changed the moment we went inside.
9.0
Breakfast
Price is on a higher side considering the location
7.0
The breakfast was widespread and offered a variety of things👏
I am not used to paying for room service everytime we asked for something. It was a different experience for me
7.0
Location
Staff who entered the room with duplicate key . Also flush in the wash room wasn’t working . Had to do with the staff doing maintenance work when I was in the room
1.0
This was my second time at westin Powai lake, which was even worse than the first experience
The first time around was a horrible experience,
-It took them more than 30 minutes to allot a room to us, even after we arrived at 3pm.
-the door knob on the bathroom door was broken
- hairdryer in the bathroom was not working
-the loose tile under the bathtub which was for maintenance purposes, kept falling open.
-we tried calling room service for a good 45 minutes but all lines were busy, after which I had to go to the concierge and request for cutlery which was then delivered to our room after an hour or so.
-The lake view cafe was under renovation, no such information was present while we made the bookings.
-the food at dinner and breakfast was stale, idli’s had formed a crust on them, vegetables were stale and dehydrated, everything else was below average.
-there was only one battery in the television remote
I would never recommend staying at this property, even if they offered you a free stay.
7.0
FOOD
Very Very Slow check-in process at reception.
8.0
Good cleanliness, friendly staff and excellent facilities
9.0
Wonderful place, rooms located in front of serene lake.
Good tasy food,buffet with varieties.Staffs are co- operative.
10.0
Everything
9.0
Nice hotel to stay in Mumbai close to the airport, but far from downtown.
9.0
Aminities pleasant environments
Water in swimming pool special in kids pool water is not cleaned as expected
10.0
Newly renovated, staff are warm and friendly esp the bell men who assisted us when we checked in, the cleaners and the delivery people for food including the waiters, waitresses and chefs in Lake Cafe restaurant. Keep it up.
1) Check in, they blocked reserved an amount more than the room rate although I mentioned I will pay any extras by cash during my stay… My room card had to be replaced three times since it didn’t work well in the lift & the room, so i had to go to reception every time to get another card.. tiring esp when you just landed from an evening flight and needed a rest.. 2) The pool needs an upgrade as it seems outdated + the water was bit murky and does not look clean. The small pool was not maintained also, very dirty.
FAQs
How much does this hotel cost compared to others in Mumbai?
The average price for a rental in Mumbai is $39 per night. This rental is $30 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Westin Mumbai Powai Lake. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Westin Mumbai Powai Lake. Enjoy the water!
Is The Westin Mumbai Powai Lake pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Westin Mumbai Powai Lake?
We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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