GR Solaris Caribe All Inclusive

7.8 / 10.0

Very good(383 Ratings)

Resort in Cancun

5-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Air conditioner and more

About this resort

Featuring Mediterranean architecture, this luxury resort is a 15-minute drive from Cancun Airport. It offers oceanfront hot tubs and private beach access, while spacious rooms have views and 32-inch flat-screen TVs.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

22.5 mi

La Gran Rueda Cancún

4.4 mi

Available Rooms

Deluxe Room with Lagoon View

1 Queen or 1 Double • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Deluxe Double Room with Sea View

1 Queen or 2 Double • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Deluxe Room

1 Double or 2 Double • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

GR Solaris Caribe All Inclusive

$$$$

7.8 / 10.0

Very good(383 Ratings)

Resort in Cancun

5-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Air conditioner and more

About this resort

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

22.5 mi

La Gran Rueda Cancún

4.4 mi

Available Rooms

Deluxe Room with Lagoon View

1 Queen or 1 Double • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Deluxe Double Room with Sea View

1 Queen or 2 Double • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Deluxe Room

1 Double or 2 Double • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

7.8 / 10.0

Very good(383 Ratings)

100% verified reviews

7.0 / 10.0

Apr 2024

Atendeu as expectativas! Bom custo x benefício

Hotel localizado muito próximo ao aeroporto, o serviço pago de transfer do hotel / aeroporto funciona muito bem! Todos os funcionários são muito educados, prestativos e simpáticos, sem exceções! Todos os ambientes são bem limpos. Comidas boas em todas as refeições. Bebidas boas também, no geral. Quarto grande, banheiro OK e ótima limpeza.

Alguns elevadores não funcionavam na maioria das vezes. Espaço de brinquedos kids, fora da piscina, poderia ser um pouco melhor estruturado, mas atende bem. Informações sobre eventos e atividades poderiam ter divulgação mais ampla pelo hotel. Sistema de reserva de restaurantes não estava funcionando muito bem pelo site.

8.0 / 10.0

Apr 2024

April at the GR Caribe Cancun

We loved our room. It was spacious and interesting and very comfortable. The wait staff in all the restaurants and bars was wonderful! The old world atmosphere was so appealing. The food was always presented exceptionally, but some restaurants really excelled for my personal tastes. Bogavante and Veneto were exceptional. We preferred breakfast at Royal Solaris over Cafe Solaris at Caribe. We also preferred the pool area at Royal Solaris - many more pool options and available seating options.

There were things that weren't spelled out very well on the website. You have to make dinner reservations on the app. But the app is inconsistently available as is the wifi. You also can only have 1 active reservation at a time. So I could not make dinner reservations for all of the 3 nights we stayed. They do allow a waitlist of you want to take your chances and just show up at the restaurant. Their is also a $5 surcharge for room service. It's not a deal breaker, of course, but it's not fully disclosed up front. The pool area at Caribe was difficult to get seating because people would claim their chairs with towels by 7am and then not occupy their chairs for much of the day. We're not sure of the role of the concierge as he wasn't able to help us with restaurant reservations, the glitches with the app or arranging transportation. We had to walk over to guest services at Royal Solaris in order to make them understand that no menus were showing for any of the restaurants. The guest services rep sent printed menus to our room eventually. We ended up having to arrange our own transportation to the airport.

5.0 / 10.0

Apr 2024

Better customer service would have made a huge difference in how we ultimately felt about our stay.

Our room was very nice and comfortable. Housekeeping, outside front staff, and food service staff was friendly and polite. We arrived early and appreciated being able to get a wrist band early and have access to the property while we waited for our room.

The first two days were extremely frustrating. We had problems with the QR code used for reservations, etc and wifi in 2 of the 3 rooms our group had. Staff we spoke for help (concierge, front desk and customer service) to were either not helpful or downright rude. That experience really made us really disappointed with the property from the start.

9.0 / 10.0

Apr 2024

Sin libro de reclamos.

Las instalaciones, la habitación.

No hay libro de reclamos. Quise dejar un reclamo por una molesta situación vivida en el check in, pero en recepción se me indicó que no existe procedimiento para ello. Me dieron una hoja suelta (sacada de la impresora), que claramente nadie leerá. Poco serio.

9.0 / 10.0

Nov 2023

Agradable

La cercania a la playa, las piscinas, todos los restaurantes estan bien, el servicio de limpieza, los desayunos muy buenos, el personal del hotel muy amable.

Misugerencia seria relacionada a la aplicacion que utilizan para poder reservar en sus restaurantes, no me parece que hayan prestado atencion a mis necesidades ya que viajaba solo, en tres ocasiones me movieron de mesa, apesar de que ya habia reversado, solo porque iba solo, y eso no me parece grato. El servicio de wifi es pesimo.

8.0 / 10.0

Nov 2023

Pleasant stay Love Cancun

The hotel was nice. Location was nice.

The Internet was the worst. Internet was needed to place reservations for food and activities. The language barrier was bad because it was hard for them to communicate what you needed to do for the all inclusive. The only other hotel we could use the all inclusive was the royal Solaris next door. That's where we had to use our phones before going back to Caribe. If you have medicine issues lifting your legs let them know because the tube shower was high to step in. The room walls was thin. Had to hear the guest next door snoring all weekend.

7.0 / 10.0

Aug 2023

Good

Food and location, entertainment

First two days no internet in the room, elevator not working some days, dirty plates from other rooms being left on my door side, some areas of the hotel leaking after the rains.

10.0 / 10.0

Aug 2023

Exceptional

I had a better holiday than I expected, everything was perfect I can't wait to go again

8.0 / 10.0

Jul 2023

Very good

Everything is good!perfect!

10.0 / 10.0

Jun 2023

Excellent

good choices for Vegan/vegetarian

9.0 / 10.0

Mar 2023

Superb

The breakfast was really nice. Along with that, the beach side/ pool side bar was too good as well.

The wifi during our stay was not really working in the beginning but after calling the technical department, we figured it out.

9.0 / 10.0

Mar 2023

overall great place!

it was very clean and food was great!

dinner reservations were challenging and drinks were always very watered down

8.0 / 10.0

Feb 2023

very good

breakfast

air conditioning

1.0 / 10.0

Jan 2023

Not legit and rude staff

Nothing

I booked a room with a king bed and they asked me to pay extra for the reservation I already made! I left the hotel and they still wanted me to charge, thanks to booking.com they didn’t do.

10.0 / 10.0

Dec 2022

Exceptional

We had a pleasant time , Room is clean , staff are very nice and the entertainment team are amazing .we will come back

food in the buffeh very poor . nothing good to eat. but during the day there are pizza ,sushi bar and grill

3.0 / 10.0

Nov 2022

Poor

The stuff were very friendly and helpful. The view and the beach are nice

The rooms itself. Very old and damaged furniture, rooms always have a walkthrough door and you hear all voice's and noises from your neighbor room. It's too expensive fir what you get. The food is not Mexican or Caribbean like. No seafood or good fish. Always chicken beef or pork with rice potatoes and so on. All stuff I can eat at home. I eat outside the Hotel. The taste was also very boring and poor.

10.0 / 10.0

Sep 2022

just fantastic

excellent customer service the staff was really friendly and location and amenities really good.

no complaints at all

4.0 / 10.0

May 2022

Disappointing

Bar staff and Cleaning staff were very friendly, along with the Breakfast staff. Rooms were very clean. Fridge in room always topped up with items used.

Hotel needs an upgrade and the front desk staff need to be a lot more friendlier/re-trained in courtesy . Caught a stomach bug first day which lasted for 2 weeks from eating the salad at the outside restaurant (Should have known better),but did not really disrupt our stay. They expect tips every time you wanted anything, no tip you get a less friendly service. Gave a tip at the end of stay to those who stood out for us. Even the Hotel Dr had a tip Jar on his desk (Really). If you wanted to eat a evening meal in this hotel you had to book in the Hotel next door.(Why) If you didn't, all evening meals were served in the Hotel next door(Except breakfast)

5.0 / 10.0

Apr 2022

This was not for us, all inclusive party but with soulless food and noisy and drunk Americans

The breakfast was ok, much better than the lunch that was terrible.

Food, a tour of the facilities, perhaps some kind of separation of people wanting to drink and party and those who don’t.

7.0 / 10.0

Feb 2022

Good

Great

Room service was supposed to be available 24/7. There was never anyone to pick up and service desk did not accommodate

9.0 / 10.0

Feb 2022

excellent ! we will return

it is so Mediterranean Italian Mexican beautiful and clean . excellent staff , quiet thick walls ! good food ! lovely

I would update the lobby area . and more staff at front desk . maybe big screen tv and more lighting . but it’s old world Mexico and lovely . first impression wasn’t great but the property grew on us by a lot!!

FAQs

How much does this resort cost compared to others in Cancun?

The average price for a rental in Cancun is $122 per night. This rental is $31 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at GR Solaris Caribe All Inclusive. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at GR Solaris Caribe All Inclusive. Enjoy the water!

Is GR Solaris Caribe All Inclusive pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at GR Solaris Caribe All Inclusive?

We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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GR Solaris Caribe All Inclusive

Resort in Cancun

Reasons to book

About this resort

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Deluxe Room with Lagoon View

Deluxe Double Room with Sea View

Deluxe Room

GR Solaris Caribe All Inclusive

Resort in Cancun

Reasons to book

About this resort

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Deluxe Room with Lagoon View

Deluxe Double Room with Sea View

Deluxe Room

Ratings and reviews

FAQs

How much does this resort cost compared to others in Cancun?

Is parking included with this resort?

Is there a pool at this resort?

Is GR Solaris Caribe All Inclusive pet friendly?

What amenities are available at GR Solaris Caribe All Inclusive?

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