BSEA Cancun Plaza Hotel

Day, Natural landscape, Beach, Pool view, Sea view

3.6 / 5.0

Good(2,649 Ratings)

Hotel in Cancun

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

Offering accommodations with views of the Caribbean Sea, BSEA Cancun Plaza Hotel is set on Cancún’s beachfront, just a 5-minute drive from the Wet n' Wild aquatic park. It features 2 outdoor swimming pools: one for adults-only.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Beachfront or waterfront

Garden

Family friendly

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

22.3 mi

La Gran Rueda Cancún

4.5 mi

Available Rooms

2 Double • 344 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 387 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa • 2 Double • 452 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

$$$$

BSEA Cancun Plaza Hotel

$$$$

3.6 / 5.0

Good(2,649 Ratings)

Hotel in Cancun

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Beachfront or waterfront

Garden

Family friendly

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

22.3 mi

La Gran Rueda Cancún

4.5 mi

Available Rooms

2 Double • 344 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 387 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa • 2 Double • 452 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.6 / 5.0

Good(2,649 Ratings)

100% verified reviews

5.0 / 5.0

May 2024

I was a great stay.

Spacious nicely decorated room, great sea view and sunrise view, hotel is right on the coral sand beach.

3.5 / 5.0

May 2024

Good

The location of the property was great.

The property is a bit old but fair for its price when compared to other properties in the location.

5.0 / 5.0

Mar 2024

Tiempo de Calidad en Familia!

Excelente Ubicación, los niños disfrutaron mucho y en todo momento sientes privacidad, aun para ser temporada alta. Los amaneceres con la vista desde la terraza, realmente genial!

Nada, todo bien!

4.5 / 5.0

Jan 2024

Confortável mas precisa analisar o custo!

O Hotel tem uma estrutura um pouco mais antiga mas é bem conservado. A piscina com borda infinita e o serviço de praia se destacam. A cama é bem confortável a estrutura da suíte atende muito bem.

Ao chegar no hotel a recepção não encontrava minha reserva, feita com mais de 20 dias de antecedência! Inicialmente fui indagado por várias vezes sobre minha reserva e a confirmação sobretudo se era uma reserva nova, a quantos dias eu havia feito, se havio pago a reserva.... As indagações só terminaram quando eu apresentei a reserva impressa (ainda bem que sempre levo todas as reservas impressas e suas confirmações comigo!) e o pagamento da antecipação da diária. Senti-me constrangido pois enquanto estava mostrando a reserva no app booking pareciam duvidar do que eu dizia. Os recepcionistas não foram muito cordiais ou mesmo simpáticos, embora tenham sido rápidos para resolver o problema. Mas o quarto reservado tinha terraço, ferro de passar e secador de cabelos e o que ficamos não tinha essa configuração. A reserva das diárias em dólares foi devidamente extornada, mas penso que para viajantes internacionais pagando em cartão de crédito, tendo em vista que está foi a opção de pagamento ofertada não é legal pois gera IOF e o estorno não compensa essa perda, logo o custo final fica mais caro com IOF da reserva + IOF do pagamento final no cartão. Recomendo calcularem antes para ver se esse impacto não pode ser utilizado em outro hotel de melhor padrão de conforto. Há um valor de caução pago no checkin para cobertura de possíveis dados no valor de $100 USD que diferente das descrições foi aceita em dinheiro, pelo menos, senão seria mais um IOF. Não há Internet no interior dos quartos nem wi-fi nem cabo. Na área comum funciona mas é instável.

3.5 / 5.0

Jan 2024

good value for money

Fantastic value for money in Cancun. lovely pool and beach and rooms with a lovely ocean view. comfortable rooms with aircon and fridge. oxxo nearby as well as a few restaurants. for what you pay, great time.

bad location, as only a handful of restaurants available in walking distance. towels are not washed or replaced during cleaning. room wi-fi cut out for an entire evening and we were told it wouldn’t be fixed until the morning. main wifi doesn’t work. pool and restaurant close at 9. unforeseen €100 deposit on arrival, which we were told twice initially would be returned on the same day, but seems to actually require 10-15 days. finally, as we were checking in, a large screaming match took place between unhappy guests and members of staff, which included unsavoury language. when this ended, neither member of staff apologised for the outburst we’d witnessed but continued on as if nothing had happened. not acceptable or a good first impression.

2.5 / 5.0

Nov 2023

2/10

La verdad q solamente el precio ..era muy barato ..pero luego lo barato sale caro ..siempre

Muchas escaleras dentro de apartamento,salía agua por todos los lados ! Sofa muy mal estado …la playa no te puedes meter ,hay muchas piedras ! Tienes que caminar un poco ! Internet va fatal !

2.5 / 5.0

Jul 2023

It was ok for a last minute change of hotel 😞!!

Pool View and location

The staff was decent but not very welcoming!! The room was ok , the balcony was nasty looking and we had a rusty air conditioner system on the balcony that makes it very hard to hear the waves at night and no space to move around relax . The sliding door couldn’t lock so at night it was heavy whistles from the breeze , very annoying when you’re trying to sleep . The ac unit leak so much in our room that there were puddles under the beds , they didnt offer a new room just called maintenance and they took out bathrooms towels to mop the floor . The bathroom sink smelled like sewage coming up from the sink hole then the was turned on . Also the restaurant staff was very rude especially in the night time .. if you are working in a hotel that caters to Americans as well as Spanish ! Don’t expect everyone knows Spanish!!!!

2.0 / 5.0

Jul 2023

It wasn’t to the standard I expected based on the picture and the reviews

The location and the pool

Not clean, restaurant closes early (9pm), no drinking water available to buy, cockaroach,

4.0 / 5.0

Jul 2023

Very good

The location front beach hotel, the hospitality special front desk Mrs Dolores. She explain the facilities with great customer service and professionalism. This hotel have a mini market, laundry room and a restaurant and essay access to ride the bus to the hotel zone.

Room are small. They don't have a coffee maker.

4.0 / 5.0

Jun 2023

great ocean views

view from the room, pool area and bar service. free parking and friendly restaurant staff

no breakfast included and everything was moist. generally a bit expensive for an old hotel

3.5 / 5.0

Jun 2023

Good

The location

Old building

4.0 / 5.0

Jun 2023

Very good

Everything was very nice.

The restaurant could inprove

5.0 / 5.0

May 2023

Exceptional

Very spacious and clean rooms. Very pleasant

5.0 / 5.0

May 2023

Gorgeous old Mexico on the beach

gorgeous old style hotel with beautiful details and large room! Right on the beach!

very difficult to find because the sign only says Plaza. we drive by twice and asked people. no one knew. BSEA should be visible from street

3.5 / 5.0

May 2023

for a few nights and for the price was good

swimming pool, good price, quiet location

dated furniture, no chairs on the terrace, weak wifi, kitchen not equipped very well, for example room for 4 people had 2 glasses, 3 spoons- a bit random

2.5 / 5.0

May 2023

we didn’t get the room that we booked.

its cheap.

we didn’t get the room that we booked.

4.5 / 5.0

May 2023

I nice stay on a quiet part of the Zona Hotelera

the pool and restaurant

all was ok

0.5 / 5.0

Mar 2023

do not stay here.

the property was very run down. the door to our room was rotten, someone could’ve smashed through it very easily. the room stank of mould. we could hear every movement from the room next door to us. the building looked like it was going to fall down and was not kept to a good standard. we had to pay a £80 deposit before staying in the room and they wouldn’t release it until they’d checked the room even though it was very dirty and mouldy. I would not recommend staying at this hotel.

3.0 / 5.0

Mar 2023

Pleasant

The view was great, the stairs in the room terrible my handicap son fell 3 times, very narrow, phone did not work had to go to reception for everything, only 1 power connections worked. On the beach I fell my sandal got suck with some cores you have on the beach chairs. I liked that it was isolated from crowds and the view is beautiful, you should put pictures on websites o say something about the stairs, so we can choose something else.

the stairs too narrow, phone doesn't work.

4.0 / 5.0

Mar 2023

Pleasant

Good experience, however room need updating

The rooms looked run down

4.5 / 5.0

Feb 2023

Superb

The view, the private beach.

4.0 / 5.0

Feb 2023

would go back to stay!

quiet and close to town.

all Mexico resorts only offer minimal towels etc.

4.5 / 5.0

Feb 2023

Superb

The architecture, the location, the staff and the other guests.

5.0 / 5.0

Feb 2023

Exceptional

Great location, nice, clean rooms, friendly and helpfull employees

2.0 / 5.0

Feb 2023

No that bad

Location it’s awesome directly at the beach. Spacious rooms

WiFi never worked, not even in common spaces. Not a single hanger for clothes in the wardrobe

4.5 / 5.0

Jan 2023

Superb

The view from our room was amazing, right over the pool and out to the sea. The staff were very friendly.

The food at the restaurant was overpriced and lackluster. Velveta cheese on the nachos and the burrito was nothing to write home about. Taco Bell would have been better. I would expect better Mexican food in Mexico.

3.5 / 5.0

Jan 2023

I left my bag at reception, the staff saved it for me.

The shower, comfortable bed and the pool area

No wifi in room, very bad wifi throughout

5.0 / 5.0

Jan 2023

Amazing place with the greatest service 🌺🇲🇽

everything 👋

5.0 / 5.0

Jan 2023

Exceptional

The staff where very polite, and willing to help, the property is located on the beach.

1.0 / 5.0

Jan 2023

Very poor

no wifi

3.5 / 5.0

Jan 2023

okay

location

no internet

FAQs

How much does this hotel cost compared to others in Cancun?

The average price for a rental in Cancun is $122 per night. This rental is $31 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at BSEA Cancun Plaza Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at BSEA Cancun Plaza Hotel. Enjoy the water!

Is BSEA Cancun Plaza Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at BSEA Cancun Plaza Hotel?

We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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BSEA Cancun Plaza Hotel

Hotel in Cancun

Reasons to book

About this hotel

Amenities

Map of Cancun

Nearby attractions

Available Rooms

BSEA Cancun Plaza Hotel

Hotel in Cancun

Reasons to book

About this hotel

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Cancun?

Is parking included with this hotel?

Is there a pool at this hotel?

Is BSEA Cancun Plaza Hotel pet friendly?

What amenities are available at BSEA Cancun Plaza Hotel?

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