La Passion Masaya Collection

La Passion Masaya Collection Hotel in Cartagena

4.2

Excellent(1,075 Reviews)

Hotel in Cartagena

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

High-end valuePrice for this property is higher than average in the area

About this hotel

Featuring a swimming pool and a hot tub, La Passion Hotel Lounge offers stylish rooms with free Wi-Fi and plasma TVs only 300 metres from the beach. There is a terrace lounge. Bocagrande is a 5-minute drive away.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Wheelchair accessible

Family friendly

Map of Cartagena

Nearby attractions

Sibarita del Mar

0.2 mi

Oceanarium Rosario Islands

22.8 mi

Aviso turistico de Cartagena

1.5 mi

Bendita Beach

22.8 mi

Available Rooms

Junior Suite

1 King • 365 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Executive Suite

1 Queen • 484 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Family Room

1 King • 753 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Double Room

1 Queen • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Double Room

1 King • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

La Passion Masaya Collection

$$$$

4.2

Excellent(1,075 Reviews)

Hotel in Cartagena

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

High-end valuePrice for this property is higher than average in the area

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Wheelchair accessible

Family friendly

Map of Cartagena

Nearby attractions

Sibarita del Mar

0.2 mi

Oceanarium Rosario Islands

22.8 mi

Aviso turistico de Cartagena

1.5 mi

Bendita Beach

22.8 mi

Available Rooms

Junior Suite

1 King • 365 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Executive Suite

1 Queen • 484 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Family Room

1 King • 753 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Double Room

1 Queen • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Double Room

1 King • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

4.2

Excellent(1,075 Reviews)

100% verified reviews

3.5

Nov 2024

Rundown hotel, lacks detailed attention to guests and cold showers

Antique Cartagena hotel with character; location is in the middle of the old town; big spacious rooms

Unfortunately the hotel is run down and it needs some attention to paint and renovations in general. The rooms are lacking hot water, the wifi is going on and off the whole time whilst we were told it was due to the rain but it also didn’t work when it wasn’t raining. The breakfast is served on the rooftop and there is limited space for every guest if the hotel is full. The options given (eggs, yoghurt, granola, waffles, arepas) are enough but it lacks taste - they were very plain. Staff seems to be chilling and watching their phones and speaking on their phones constantly and loudly. You can hear them constantly next to your room, next to the breakfast and when at the pool. Overall, no attention to guests and tranquility.

4.5

Oct 2024

Schick und bequem

Alles schick, bequem, große Zimmer, leckeres Essen, super tolle Lage, ich würde wieder kommen.

Una vez encontramos una cucaracha en el primer piso del apartamento, creo que por que están renovando la casa de al frente. Pero la reporte y luego fueron a sacarla.

0.5

Jun 2024

Un Lugar hermoso con la peor experiencia

Las instalaciones, la casa es hermosa.

El servicio es pésimo. Un lugar hermoso con una experiencia de servicio fatal que hacen que no quieras volver. El modelo de servicio del hotel está planeado para que nadie te atienda. No hay disposición ni una actitud de servicio sobre todo de las personas que atienden el último piso en la piscina y Restaurante. Estás cómodo en tu asoleado bajo el sol y nadie, nadie se acerca a preguntarte si quieres una cerveza, si necesitas un vaso de agua. Debes levantarte e incomodarte e ir a buscar a las personas para que te vendan una cerveza y te la traigan además cuando ellos quieran o se acuerdan . No hay disponibilidad de snacks y comidas durante todo el tiempo en la piscina máximo hasta las 2:00 P.M. El horario del almuerzo es de 11 A.M. a dos P.M. (Quien almuerza a las 11 A.M.? ) pero si quieres un snack también es máximo hasta las dos P.M. . si quieres comer algo después de esta hora no tienes como comer absolutamente nada sólo te ofrecen papas a la francesa y algunas bebidas porque la disponibilidad también es bastante limitada lo peor es la actitud y el servicio de las personas como realmente requieren un entrenamiento importante en servicio al huésped y tienen bastantes áreas de oportunidad. Inclusive a la hora del desayuno nos pidieron ubicarnos en la mesa que ellas ya tenían arregladas y por la ubicación yo quería sentarme en otra mesa y me tocó organizar la Mesa a mí misma, porque la señoras dijeron que en esa mesa no me atendían. Adicional, la mañana cuando llegue a la piscina seguían en los canastos las toallas sucias del día anterior. No habían puesto toallas limpias para los huéspedes y seguían las sucias del día anterior y que inclusive yo utilice. Es un lugar hermoso que con una mejor atención por parte del equipo de servicio al huésped e inclusive sería un lugar fenomenal e irrepetible. Y la verdad es que no es el más económico para tener tan pésimo servicio.

4.0

Jun 2024

Se pasó bien

Me gustó la localidad y el personal muy amable

Estaba un poco sucio y olía a cigarro en una habitación

4.0

Jun 2024

Adore the colonial style. Soaring ceilings. Very pretty.

Grand colonial 6meter ceiling rooms. I had the delux double and it was absolutely beautiful. As per the era there’s a little crumbling but that just adds to the appeal. The air com was terrific, icy cold for the heavy humidity of Cartagena. I’ve yet to try the breakfast. Overall would definitely come again.

The TV didn’t work in my room and wifi was patchy.

2.0

Jun 2024

Frustrante

Como um hotel não tem elevador para receber idosos e pessoas especiais . Eu não tenho condições de subir escadas, tenho um problema no joelho

5.0

May 2024

The building, room, location and staff were perfect. All of the staff were friendly and happy to help you with any enqui

Beautiful building. Decorated to a traditional style which massively contributed to the atmosphere of the trip. Our room was a great size with lots of room and beautifully decorated.

4.0

Apr 2024

Lovely stay in the historical centre of Cartagena

Lovely little hotel located in an old house in the historical centre. It has an amazing rooftop and pool as well and the hotel reception is open 24h. The reception personnel was very helpful with everything including organising taxis for our ongoing trips. Thank you!

Everything was great :)

2.5

Sep 2023

Good but the water and electricity going out was a major inconvenience

Great location, beautiful architecture, and somewhat helpful staff. Also connected to café which was convenient at times.

Water and electricity kept going out at peak times. Messed up our plans and even almost had us getting to a wedding late because we were unable to shower and get ready.

5.0

Sep 2023

Exceptional

Loved the room and location and breakfast every day was wonderful

3.5

Aug 2023

Great location, funky old rooms.

Great location and super helpful staff. The central courtyard and the roof deck are great places to hang out.

Sheets seemed old (stains) — expected better for the price.

5.0

Aug 2023

Beautiful and comfortable hotel in old town

Great architecture, super kind and helpful staff, loved the free breakfast, wonderful rooftop pool, loved the outdoor shower and toiletries in our unit, high powered AC and spacious room.

Nothing, all was wonderful! Only note to other travelers is that there is no elevator (but only 3 floors) so something to consider if you have difficulty with stairs.

5.0

Aug 2023

Passionate about their guests

Everything. This is a boutique hotel where you stay for the historic charm. Rooms are spacious, filled with history and so quiet. Despite being located dead center, the loudest "noise" we heard was that of a horse and carriage passing by. There is a large rooftop swimming pool and view terrace. The reception staff is friendly and very helpful.

Cleaning all corners of the room to remove sandy dust could be improved so that one can walk around the room bare footed without having dirty feet. Breakfast place is understaffed and therefore slow. It also starts at 7h30 only, which is too late for business or academic staff that need to leave by 7 or 7h30.

4.5

Aug 2023

Great stay!

Location, staff, value for money

The safe was not working

3.5

Jul 2023

Good

The television did not work, and the staff never reviewed it

5.0

May 2023

wonderful stay

location style staff

It was perfect

4.0

May 2023

Very good

The staff was very friendly and helpful and the location couldn't be any better inside the old town, and not far from the bigger bus stops and the airport. We had the room right across the pool on the top floor, which was convenient, but could have been very noisy, if there had been people at the bar. Directly above our room was another lounge area, again, good for us that it wasn't used much, as it would've been very loud.

The whole hotel seemed to be under construction. There was lots of painting going on and other louder work with lots of dirt throughout the upper level hallways. Also, unlike advertised, there was no happy hour at the bar as the bar was closed.

4.5

Apr 2023

Beautiful hotel in a great location

Great location and the decor of the hotel is beautiful. We stayed there for 3 nights and had an amazing time! The staff is very nice and helpful and the breakfast is delicious. We would choose to stay here again if we come back to Cartagena!

Water was not always hot in the shower, but we did not signal this to the hotel staff, as it is manageable (especially with the high temperatures outside anyway). We would have loved to be able to spend some time on the rooftop terrace after a long day of exploring, but it closes completely after 10PM. All in all, there was no major issue, just small details.

4.5

Apr 2023

Superb

I recently had the pleasure of staying at a hotel that truly exceeded my expectations. From the moment I walked into my room, I was struck by the stylish and beautiful decor. The attention to detail was evident in every aspect of the design, from the artwork on the wall to the plush bedding. But the room was just the beginning. The breakfast served each morning was absolutely delicious, with a wide variety of options to suit any palate. And the staff was incredibly efficient and friendly, always going above and beyond to ensure that my stay was as comfortable as possible. Overall, I would highly recommend this hotel to anyone looking for a luxurious and memorable travel experience. The beautiful rooms, delicious breakfast, and top-notch service combine to create an unforgettable stay that is truly worth every penny. Stephanie & Nicolas

5.0

Mar 2023

Exceptional

the pool

4.5

Mar 2023

Superb

It has very good location, at the heart of Cartagena inside the walled city. The staff was really helpful. They helped us book a tour to Isla Bella and suggested great restaurants that were near de hotel

Since it is in the very center of the city, there was some noise coming from the street below, but we didnt mind

4.0

Mar 2023

Very good

Great location. Nice pool.

Breakfast was very overdone. The shower and toilet were outside.

4.5

Mar 2023

Superb

Amazing pool on the roof, an absolute haven away from the bustling streets of Cartagena

5.0

Feb 2023

Stunning hotel, great location, awesome breakfast

The rooftop pool is incredible. The bar has great margaritas. Breakfast was amazing and included a fresh juice, hot drink, fresh fruit, yogurt or cereal and your choice of eggs and toast. It was a quiet hotel with nice service. Built in 1820, the hotel was STUNNING. They gave us a junior suite which I think was an upgrade. Very cool open to the room shower and water closet. Balcony with a view of a street in el Centro, you will see horse carriages going by. The bartender had a nice recommendation for dinner at San Valentins. We liked the vibe better in Getsemani than El Centro (very pushy sellers) but this hotel made it so nice.

They stopped serving food on the rooftop at 2pm for the day, would be nice to be able to get small plates after that.

2.5

Feb 2023

Passable

location

The house is too old. Everyday there is some house repairing. The breakfast is not good. There is not enough food. No coffee in the room. The breakfast and coffee started at 7:30. I need coffee way earlier than that. It is very noise because it is in the old town and near the street.

4.0

Feb 2023

staff was great and helpful, property was cute, breakfast was good & the location was no more than a 15 minute walk

wonderful location, charming old building

the water was often not hot in the shower and we had a clog in the shower (thought that was remediated very quickly). I attributed this to the age of the property which lent to its charm.

3.5

Jan 2023

boutique hotel with nice pool and terrace on the roof

pool on the roof and terrace

simple room, hard matrass, cold shower

FAQs

How much does this hotel cost compared to others in Cartagena?

The average price for a rental in Cartagena is $66 per night. This rental is $0 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at La Passion Masaya Collection. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at La Passion Masaya Collection. Enjoy the water!

Is La Passion Masaya Collection pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at La Passion Masaya Collection?

We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.

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Reasons to book

About this hotel

Amenities

Map of Cartagena

Nearby attractions

Available Rooms

Junior Suite

Executive Suite

Family Room

Double Room

Superior Double Room

La Passion Masaya Collection

Hotel in Cartagena

Reasons to book

About this hotel

Amenities

Map of Cartagena

Nearby attractions

Available Rooms

Junior Suite

Executive Suite

Family Room

Double Room

Superior Double Room

Reviews

FAQs

How much does this hotel cost compared to others in Cartagena?

Is parking included with this hotel?

Is there a pool at this hotel?

Is La Passion Masaya Collection pet friendly?

What amenities are available at La Passion Masaya Collection?

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