Hotel du Roi & Spa by SOWELL COLLECTION
Hotel in Carcassonne
5-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Pets allowed and more
About this hotel
Hotel du Roi & Spa by SOWELL COLLECTION has a garden, terrace, a restaurant and bar in Carcassonne. With free WiFi, this 5-star hotel offers room service and a 24-hour front desk. The hotel features an indoor pool and a concierge service.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Parking
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Garden
Family friendly
Map of Carcassonne
Available Rooms
1 Queen • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Sofa • 1 King • 538 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa • 333 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Double • 333 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
4.1 / 5.0
Excellent(1,909 Reviews)100% verified reviews
5.0 / 5.0
Excelente ubicación, muy buen trato, amable el personal. Elegante y limpias las instalaciones.
Maravillosa la vista hacia la ciudad antigua
Piso de alfombra en los dormitorios
Piscina interior y no de exterior
3.5 / 5.0
L emplacement , la chambre et la. Je magnifique
Très mauvaise gestion de leur parking , malgré la réservation du parking ? Il n y avait plus de place .
Pas possible d aller sur leur terrasse pour boire un café ou autre avec notre petit chien ? Même dehors
Chiens autorisés apparemment que dans les
Chambres !
4.0 / 5.0
Staff were exceedingly helpful.
5.0 / 5.0
El trato del personal fue excelente. Las vistas desde la habitación son únicas. La piscina interior incluida fue refrescante y relajante. El desayuno estaba riquísimo.
Al estar tan cerca del Río hay que tener cuidado para que no entren mosquitos en la habitación. Lógico. Afortunadamente tienen cortinas mosquiteras.
4.5 / 5.0
Le personnel est accueillant. Le.petit déjeuner gargantuesque. La chambre moderne et confortable
Le parking exiguë
4.5 / 5.0
a vista para Carcassone
não tem estacionamento proprio
5.0 / 5.0
Las vistas de la habitación. Había reservado la habitación más barata en Booking y nos hicieron el cambio a la mejor habitación con vistas al castillo sin coste adicional.
Parte del personal no estaba a la altura de un 5 estrellas. La parte exterior de terraza estaba un poco descuidada. La terraza de la habitación no tenía intimidad.
4.5 / 5.0
Le personnel très accueillant
Les peintures extérieures devraient être rafraîchies.
Le petit déjeuner un peu juste pour le prix.
4.5 / 5.0
L ensemble
Le retrait du petit dej et le ravitaillement avant l heure de la fin du petit dej on as l impression que l’on nous fou dehors 45 minutes avant la fin du service petit dej honteux
4.5 / 5.0
The room was nice, especially the open space bath and the see through glass shower cubicle. Would be awkward if sharing room with friends....lol lol
Location was great, between the castle and old town
Staff was friendly, gave advice where to eat well.
Nice back garden to admire the castle from a distance
Pool was relatively small for the size of the hotel. 4 people in, don't think the 5th would jump in. lol lol
We didn't book breakfast, the reception said we could decide in the morning. At around 9.15am next morning, we took a look, no, it did look already tired. So we ate outside, no real issues here.
Not a typical 5 star hotel. The reception was not always manned. A few times we went to the reception and no one was there., a nice guy from the bar came and said "I am working in the bar, I am not sure if I could help but I can try "...
4.5 / 5.0
Locatie was geweldig ! Hotelkamer zeer ruim en Comfortabel en zwembad heerlijk. En zeer lieve behulpzame dame bij de receptie (van origine uit Haïti)
Ontbijt was erg slecht.. veel eten was op, koffiezetapparaat werkte niet en brood en beleg werd bijna niet aangevuld. Dit kan echt niet voor de prijs dat je betaald
4.5 / 5.0
Desayuno y habitación.
No me gustó que NO me calentaran la leche del desayuno. No había microondas, tomo leche vegetal, estaba en un cazo fría, pedí que me la calentaran, durante dos mañanas fue imposible, según ellos. A la tercera fue la vencida... Me pareció un poco extraño que no pudieran calentar un poco de leche en un microondas. Es "una tontería", pero ahí lo dejo.
2.5 / 5.0
La ubicación
- La bañera no funcionaba, cuando pagué una habitación superior para que tuviera bañera.
- Respecto a la cama pedí que fuera una sola cama, no dos pequeñas juntas, y tampo fue así, eran dos juntas, muy incómodo para dormir en pareja.
2.5 / 5.0
L'hôtel est très bien situé a 2 pas de la cité de Carcassonne proche de tout ce qu'il y a voir a Carcassonne. Chambre avec balcon super cosy et lumineuse la salle de bain magnifique. grosse bisous à l'équipe de nuit qui a été génial !!!
Ceux que je n'ai pas apprécié ces que un employé de l'hôtel me vole mon téléphone sur le comptoir puis que sa femme qui travaille aussi dans l'établissement tente de nous intimidé. et que la directrice qui était en vacances à ce moment là ne nous rappelle pas car son adjointe nous a dit qu'elle le ferait pour un geste commercial !
1.5 / 5.0
Personnal in Reception war top.
Dieses hotel verdient seine 5* nicht. Wir hatten am ersten abend nur 1set tücher für 2. Grund: hatten keine mehr!!!!
Früstück sehr minimalistich.Am letzen morgen lag gefrorenes Brot am buffet. Grund.: zu viele Gäste !!!!Wir sollten es doch toasten !!!!
Sauna und whirlpool sowie parkplatz nur gegen aufpreis !!!! 5* !!!!
Im Zimmer stand ein aussen Alutisch mit grossen Blumentopfränden !!
4.5 / 5.0
Ubicacion, precio, atencion del personal, habitacion.
Falta de equipamiento (pesas) en el gimnasio.
4.0 / 5.0
Der Blick vom Zimmer auf die Burg von Carcassonne war ein echtes Highlight. Außergewöhnlich war auch die Größe des Zimmers und die schönen, großen und super bequemen Einzelbetten.
Dafür war die Toilette umso kleiner.. Da musste man sich rein quetschen. Bad und Toilette sind getrennt. Es ist etwas hellhörig. Und die Sauberkeit, insbesondere im Frühstücksraum, aber auch im Spa... Waren nicht sehr königlich. 😐
4.0 / 5.0
Location, comfortqble rooms
Lacked personnel, missed cleaning one day and another was not very thorough.
4.0 / 5.0
O hotel é realmente bem situado e bonito! Sobre o rio e com vista para a fortificação de carcassonne!
Funcionários da recepção muito simpáticos
Alguns apontamentos de falta de limpeza, nomeadamente logo no átrio se entrada um candeeiro com teias de aranha! O pequeno almoço não era de um hotel de 5 estrelas! Tinha falta de funcionários e o próprio buffet era bastante limitado e demoraram muito tempo a repor vários alimentos!
4.5 / 5.0
Great location close to the medieval city and a short walk to all the restaurants in the Old City. Our room was very comfortable with a good sized balcony with great views of the medieval city. Enjoyed the pool and relaxing in the garden. Very helpful staff on reception.
2.0 / 5.0
La ubicación es buena.
Aceptan mascostas.
El servicio en la recepción es bueno.
No puedo decir que me haya gustado nada más.
El precio es muy alto por lo que ofrece el hotel.
Pague 260€ por una habitación mediocre y sucia.
Lo contraté con terraza con vistas a la ciudad medieval de Carcassone y las vistas que tenia la habitación era a la parte trasera del hotel.
El SPA no va incluido. Si quieres acceder al SPA tiene un suplemento.
La limpieza tiene mucho que desear.
En teoria el check-in es a las 16h pero eran las 16:30h y aún no estaba lista la habitación. Una vez tuvimos la llave de la habitación vimos que le faltaba limpieza.
3.0 / 5.0
Cleaning of the room was too late
4.5 / 5.0
La vue sur la cité et le pont médiéval est très belle depuis la terrasse. Une animation musicale (jazz) a pimenté la soirée.
La chambre est assez spacieuse, et nantie d'une grande baignoire...
Pas de parking sur place, mais à proximité
4.5 / 5.0
Perfect location
Breakfast expensive
3.5 / 5.0
The room was good. It had a Comfortable bed, an excellent shower, a kettle and a coffee maker. It was a bit of a strange shape with a separate toilet without sink so that you had to walk right across the room to wash your hands.
The breakfast was ok. It was very expensive for what it was. There wasn't always much fruit choice and the bread for slicing was defrosted (one time it was still frozen inside), the bread knife was blunt, the croissants were mini ones and poor quality.
Most importantly the various foods and the crockery were not replaced as soon as they were used. This was annoying leading to having to ask for cups, bowls, plates and either wait for food to come out or simply not have something that morning.
I did raise this with front desk but it seems to me that the breakfast room was just too small for the number of guests, especially when there was a tour party staying.
4.5 / 5.0
Very close to the old city. Swimming pool and garden with view of the old city wonderful. Room great.
Pillows big lumpy!
4.5 / 5.0
Top notch service and amazing views
4.0 / 5.0
Exactly what I would expect from a continental breakfast
We had a meal in the hotel and the food was poor
3.0 / 5.0
We didn’t have a breakfast
Those who had been in a 5* hotels before know that this one is not meets the standards. Sorry. The room was full of dust. The balcony looked liked hasn’t been cleaned for a long time (someone’s dirty sock were found in the plant jug). At the check in We were told that a mini bar would be refilled every day. Didn’t happened, and the worst part was that the girl in the reception didn’t even understand what we talked about when we asked to bring more water. Really weird. Toilet without a soap. Someone’s pee… just don’t…
2.0 / 5.0
The location is excellent and the views are stunning.
We booked an early check in and received and email the day before to confirm we could check in from 12.30pm onwards. We arrived a little after 2pm and we’re told our room was not ready. We were able to check in by 2.40pm and we’re still changed the full early check in fee. In most hotels you would expect to be able to check in you your room by 3pm anyway but this hotel has to check in times back to 4pm or 5pm (depending on if you look at the website or talk to the staff) in order to offer this early check In feature which they cannot deliver on. We received no apology for their failure and were shocked that despite their failure, they still charged the full extra rate.
The plumbing in our bathroom clearly has some sort of airlock or something as every time we flushed the toilet there was the loudest banging from the pipes (water hammer) that I have ever heard.
4.0 / 5.0
Great location, with views of the walled city.
Booked as dog friendly, buttold on arrival, we could not take our very small dog into the bar or restaurant or seating areas.
We were told we could take our breakfast out to the terrace to eat without dog when we checked in, but when we did that, the staff were a bit rude and said we were not allowed
5.0 / 5.0
Beautiful hotel with an absolutely perfect location
Nothing
3.0 / 5.0
Great location with perfect view of the walled city.
Check in was poor - our flight arrival time meant we arrived early at the hotel. We were made to feel bad that we had not paid extra for an early check in. We were eventually given our room early without paying extra but it was not a great way to greet guests.
There was a smell from the drains in our room (212) when the shower was used. We raised this with room service but it was not fixed. We had already moved room once (as our previous room got the afternoon sun so was too hot) so we simply put up with the smell for our stay.
2.0 / 5.0
Great location. Nice terraces but lacks privacy between‘neighbors’
No tables and chairs set up outside despite having a great garden and beautiful weather
4.5 / 5.0
Location was excellent. Breakfast good but sometimes not everything was available. Breakfast room could get a little warm. Staff were superb, welcoming, friendly, helpful and professional.
As above, breakfasts sometimes needed ‘topping up’ and breakfast room often a bit warm for me.
FAQs
How much does this hotel cost compared to others in Carcassonne?
The average price for a rental in Carcassonne is $85 per night. This rental is $17 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel du Roi & Spa by SOWELL COLLECTION. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel du Roi & Spa by SOWELL COLLECTION. Enjoy the water!
Is Hotel du Roi & Spa by SOWELL COLLECTION pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel du Roi & Spa by SOWELL COLLECTION?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.
Explore similar vacation rentals in Carcassonne
Explore all rentals in CarcassonneCarcassonne travel inspiration
Read our blogGuides
Top Things to Do in Gulf Shores, Alabama: Adventure and Fun Await
Local Culture
Exploring Miami’s Wynwood District: Street Art, Food, and More
Guides
Fun Things to Do in Ocean City, Maryland
Local Culture
A Foodie’s Guide to the Best Dining in Orlando, Florida
Guides
Top Things to Do in Oahu and Honolulu
Guides
Top Things to Do in Fort Lauderdale, Florida
Guides
Top Things to Do in Miami: From Beaches to Culture
Guides
The Best Things to Do in Orlando: Attractions, Food, and Family Fun
Keep exploring
- Lake Tahoe Cabins
- Ruidoso Cabins
- Blue Ridge Cabins
- Estes Park Cabins
- Lake George Cabins
- Eureka Springs Cabins
- Branson Cabins
- Lake of the Ozarks Cabins
- Lake Arrowhead Cabins
- Lake Texoma Cabins
- Canyon Lake Cabins
- Sevierville Cabins
- Flagstaff Cabins
- Colorado Springs Cabins
- Hot Springs Cabins
- Bass Lake Cabins
- Buffalo River Cabins
- Possum Kingdom Lake Cabins
- Chattanooga Cabins
- Nashville Cabins
- Wears Valley Cabins
- Cloudcroft Cabins
- Deep Creek Lake Cabins
- Mammoth Lakes Cabins
- Anna Maria Islands Rentals
- Outer Banks Vacation Rentals
- Rosemary Beach Rentals
- Holden Beach Rentals
- Hilton Head Vacation Rentals
- Topsail Beach Rentals
- Kiawah Island Rentals
- Panama City Beach Rentals
- Ocean Isle Beach Rentals
- Folly Beach Rentals
- Dauphin Island Rentals
- Rehoboth Beach Rentals
- Bethany Beach Rentals
- Cape Cod Rentals
- 30A Rentals
- Seaside Florida Rentals
- Edisto Beach Rentals
- Fort Myers Beach Rentals
- Miramar Beach Rentals
- Port Aransas Rentals
- Emerald Isle Rentals
- Orange Beach Rentals
- Surfside Beach Rentals
- Hampton Beach Rentals
- Assateague Island Rentals
- Jacksonville Beach Vacation Rentals
- North Shore Vacation Rentals
- Ogunquit Vacation Rentals
- North Redington Beach Rentals
- Lido Key Vacation Rentals
- Sea Colony Rentals
- Pass A Grille Vacation Rentals
- Blue Ridge Mountain Rentals
- Vail Lodging
- Jackson Hole Lodging
- Winter Park Lodging
- Telluride Lodging
- Big Sky Rentals
- Aspen Lodging
- Park City Rentals
- Steamboat Springs Lodging
- Breckenridge Rentals
- Lake Tahoe Rentals
- Copper Mountain Lodging
- Mammoth Mountain Lodging
- Beech Mountain Rentals
- Crested Butte Rentals
- Sun Valley Lodging
- Keystone Lodging
- Taos Lodging
- Sugar Mountain Cabins
- Beaver Creek Lodging
- Deep Creek Lake Rentals
- Smith Mountain Lake Rentals
- Ocean Lakes Rentals
- Lake Anna Rentals
- Torch Lake Rentals
- Lake Winnipesaukee Rentals
- Norris Lake Rentals
- Lake Gaston Rentals
- Canyon Lake Rentals
- Lake Oconee Rentals
- Lake Wallenpaupack Rentals
- Lake Martin Rentals
- Lake Havasu Rentals
- Lake of the Ozarks Rentals
- Lake Michigan Vacation Rentals
- Lake Chelan Rentals
- Finger Lakes Rentals
- Lake Keowee Vacation Rentals
- Lake Conroe Rentals
- Lake Erie Vacation Rentals
- Lake Austin Vacation Rentals
- Sebago Lake Rentals
- Lake Tillery Rentals
- Keuka Lake Rentals