The Palace Hotel Buxton & Spa

Property building, Facade/entrance, Garden

3.4

Average(11,053 Reviews)

Hotel in High Peak District

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

About this hotel

Situated at the centre of Buxton, The Palace Hotel Buxton & Spa offers a swimming pool and beauty salon. This grand Victorian hotel is about 300 metres from the Buxton Train Station.

Amenities

Pool

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of High Peak District

Nearby attractions

Manchester Art Gallery

20.2 mi

Gauntlet Birds of Prey – Eagle & Vulture Park, Knutsford

20.3 mi

Available Rooms

1 Queen • 150 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Double • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Single • 215 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

1 Double • 139 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

The Palace Hotel Buxton & Spa

$$$$

3.4

Average(11,053 Reviews)

Hotel in High Peak District

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

About this hotel

Situated at the centre of Buxton, The Palace Hotel Buxton & Spa offers a swimming pool and beauty salon. This grand Victorian hotel is about 300 metres from the Buxton Train Station.

Amenities

Pool

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of High Peak District

Nearby attractions

Manchester Art Gallery

20.2 mi

Gauntlet Birds of Prey – Eagle & Vulture Park, Knutsford

20.3 mi

Available Rooms

1 Queen • 150 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Double • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Single • 215 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

1 Double • 139 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

3.4

Average(11,053 Reviews)

100% verified reviews

3.4

Oct 2024

Will definitely be back

Only booked a compact double room but it was an excellent size with plenty of room and a view over the town . Only £5 parking aswell

Can't fault anything. Stunning hotel

3.4

Oct 2024

As above.

Proximity to the lovely town.

Having to pay £5 for overnight parking is an absolute rip off. I understand it if not a resident, but NOT if paying to stay. For that reason I would not choose to go again even though we’ve stayed there four or five times and NEVER had to pay a grabbing extra fee to park the car. Scandously money grabbing.

3.4

Oct 2024

Palace Hotel @ Buxton

The Palace Hotel is a beautiful historic building with decor and furnishings in communal areas top class. Dining arrangements were seamless and food excellent. Staff were extremely welcoming and professional.

Nothing to dislike.

3.4

Sep 2024

Okay! Nice hotel in good location but having no hot water spoilt it

Location

We had no hot water to wash or take a shower

3.4

Sep 2024

Should warn guests when the facilities are not open or that ONLY card is acceptable

The evening meal was awful. Stale bread, congealed chicken pie, the spa (pool) wasn’t open and wasn’t advertised. They don’t take ANY cash and don’t advertise that either. Not happy!

The service, the food, the pool could have been open - we paid to use the facilities and none were open!!

3.4

Sep 2024

I Regret Booking This Hotel

The only thing I liked was the location, and the fact that we had a bed to sleep in.

The double room could barely fit the double bed. We could just about squeeze between the bed and the wall to get to the bathroom. There were no lifts to the floor where our room was located, and I have mobility issues. It was up 2 flights of stairs and the member of staff who showed us to our room didn’t even bother to help me. He just walked off. Some guests helped me with my suitcases. We had to pay for parking on arrival, and yet parking wasn’t guaranteed. It took us 20 minutes on our second night to find somewhere to park. They charged for internet in the room Advertised as a Hotel & Spa, but the pool and spa area were out of action. We chose these hotel based on this, and yet we weren’t informed that it was closed for refurbishment. Rooms weren’t cleaned - Apparently, we needed to book at reception to have our room cleaned and towels replaced. No one said this on arrival. To further compound this, there were no phones in the room to contact reception to ask for anything or any help.

3.4

Aug 2024

Great hotel for the money

Beautiful building

Staff very good

3.4

Aug 2024

Grand hotel in excellent location

Grand hotel in fantastic location. Breakfast was good for non vegans. Rooms clean and comfortable.

Car park was full. Spa was closed. No/limited vegan options. Had to pay for wifi

3.4

Jul 2024

Friendly staff

Liked the size of room, friendly staff, quiet room and comfy bed. Lots of amenities in room.

Room was too hot initially, but a fan was provided to cope with that and then adequate temperature.

3.4

Jul 2024

A good base for extended family to gather close to Buxton.

Great location and view from our room. The lobby was impressive and a good gathering area for family.

The staff seemed very stretched, particularly breakfast time. The facilities such as the bathroom and swimming pool were adequate but quite out dated.

3.4

Jul 2024

Comfortable and quiet in a large room. The hotel is beautiful and has lovely grounds

Additional cost to park in the hotel carpark and additional cost to get WiFi in my room

3.4

Jul 2024

Generally very comfortable.

Good selection except no choice of milk although I assume soya/oat milk would be available on request.

No free WiFi in the room.

3.4

Jul 2024

Was concerned about the rating on Booking but we were satisfied getting value for money for 1 night

location was ideal on the doorstep for Buxton attractions. Room was bigger than expected, we had booked a comfort room. we were room only and thought we had good value

The hotel is an iconic building overlooking Buxton and is now a bit jaded although still having the grandeur of a bygone age. Rooms are clean but tired. I dont know whether we can say we didnt like it we just accepted it.

3.4

Jun 2024

Bring your own pillow. Everything else is fine.

I loved the food, setting and staff. The ambiance is absolutely amazing.

The pillows. They were very hard (like resting my head on a gate post). I lost sleep because of this. When I spoke to Dave the night manager about it in the morning, he gave a lame excuse and led me to believe he didn’t give a s__t.

3.4

Jun 2024

Great location, but a fawltey towers

Location and friendly staff

Appeared to be short staffed and short of food and beverage. Many items at breakfast ran out mid way through the allotted time. Similar with bar at night 3 night stay had no room cleaning or towel change, without 24hr notice… very strange, short staffed?

3.4

Jun 2024

Very enjoyable and comortable.

No complaints whatsoever. plus the weather was fantastic

Nothing

3.4

Jun 2024

Really liked it apart from the lack of coffee.

Room and hotel bar

No proper coffee with breakfast! Really disapointing!

3.4

Jun 2024

The downgrading of the Palace Hotel

Beautiful building and location

People in our room, fire hose out of order, tinned fruit at breakfast, no service of providing tea/coffee and toast brought to the table. We have stayed twice previously and none of the above occured. Such a shame , so sad about basic service needs not met

3.4

Jun 2024

Great location poor amenities

Great location and appearance. It looks grand. The staff were nice, including cleaning staff, receptionists, and bar staff.

The room was too hot and a smoke alarm went off in the middle of the night. I asked about it and the receptionist said it was because someone sprayed some deodorant. Seems like it could be a regular occurrence if they are that sensitive. My partner was looking forward to using the gym, but the gym and the pool were closed with no notice. The breakfast wasn't great for vegans. There was no vegan milk or meat alternatives. There was sunflower spread though.

3.4

Jun 2024

Lovely stay, fab location and value for money. Spa staff were rude and un helpful.

Loved the look of the hotel. And the hotel staff

The staff at the Spa were a little rude.

3.4

Jun 2024

Nice hotel, good location. Extra charge to use the hotel pool.

Hotel was clean. Bed was comfortable. Room was basic but spacious with a full dining table. Power shower but bathroom very compact. Very close to shops.

Pool facilities desperately need updating. Steam room & sauna are both tiny and very dilapidated with stained tiles and chipped steps. The walk from the pool reception to the changing room is a maze. You have to walk up a flight of stairs through the beauty / massage rooms, where people are waiting for treatments, down another set of stairs just to get to the pool changing rooms. An extra charge of six pounds per person is charged to use the pool facilities if it is not included in your package. This wasn't highlighted upon booking. The hotel itself has recently had extensive renovations and is very nice but the pool area needs to be totally revamped, especially as they charge a fee. This is the first time staying in a hotel that I have ever had to pay to use the hotel pool. No information about hotel facilities, check out times etc. were given upon check in. We were just handed the key and told where to go. As a result we were charged 15euro for not checking out at 10am so be warned it is not 12pm like a lot of hotels. The lift was broken as well.

3.4

Jun 2024

Quality

Atmosphere and venue and rooms and location

Not enough milk

3.4

Jun 2024

Magnificent hotel, a bit spoiled by the detail.

Room rather cold and every extra chargeable. Yes, the description on Booking.com said so, but there was a tightwad feel to things. And if I have to pay for the spa, why can't I charge it to to my room bill? I'm not carrying cash/cards around in the hotel. And wifi very rocky, even when I tried to pay for it.

3.4

Jun 2024

Worth for money

Victorian style

Small rooms & haven’t got double glazed windows.

3.4

Jun 2024

The lesuire facilities were unclean. Staff in general disinterested. Lots of additional surcharges that left you feeling

Beautiful old building.

Poorly maintained.

3.4

Jun 2024

Perfect setting, very traditional hotel in the heart of Buxton

Brilliant atmosphere

3.4

Jun 2024

We enjoyed it and will stay there again if we are in the area.

Excellent breakfast and good value carvery supper

Not enough plugs in the bedroom. Very poor lighting in the bathroom

3.4

Jun 2024

Great location and great room.

Great room. We were upgraded to a large room. Lovely room on the 2nd floor.

The pillows were a bit too firm for my liking.

3.4

May 2024

One night stay, have used this hotel a few times now always clean and the staff friendly

Clean and staff always welcoming

We could not remove the subtitles off the tv and the drink facilities were on the drawer next to the bed

3.4

May 2024

Exce6

Lovely hotel - would definitely stay there again if going to Buxton

Nothing

3.4

May 2024

Excellent value for money. Beautiful historic building in superb location for the town.

Comfortable room with excellent shower and good bed. Window, but no view unfortunately. Nice selection of coffee/tea and biscuits. it was very quiet too. We didn't use the pool etc but had a look and we definitely use them next time. Love the building and surprised how well it was kept.

A bit sad to be charging £7 for the WIFI in this day and age.

3.4

May 2024

Buxton

The location was perfect, the breakfast very average. The main area was great the rest needed some TLC

The bedroom was looking very tried needed updating

3.4

May 2024

I would like a partial refund, I strongly feel I have been mis-sold.

The staff were pleasant.

I have written a separate email to both booking.com and The Palace hotel, detailing how extremely disappointed and unsatisfied I am. It was evident those of us whom had families were shoved into what would have been “servant quarters” and the food was dreadful, we skipped breakfast after experiencing an awful evening meal.

3.4

May 2024

Buxton is beautiful. Palace hotel could be better overall. Average

The breakfast was good. Outdoor area was ok

The room. Outdated. Mouldy in the bath room. Very uncomfortable bed. Not up to standard for £95 a night

3.4

May 2024

Lovely hotel in every way.

Beautiful building inside and out. Room was clean and comfortable. Bed was very comfortable. Staff were excellent. Very helpful, polite and professional. Breakfast was lovely. Have already booked again.

Nothing.

3.4

May 2024

Had a wonderful time, staff were friendly and, the breakfast was lovely.

Beautiful historic building, absolutely spotless.

3.4

May 2024

Would go again based on our experience.

Good choices for breakfast.

Nothing

3.4

Apr 2024

Good location with good facilities, but a bit bland.

The hotel staff is in a good location, the staff were friendly.

The hotel was a little dated with some of the original features missing, so lacked character.

3.4

Apr 2024

Overall a short but great stay. We would definitely stay again. It’s such a beautiful building.

The room was very clean and comfortable. We had a great view overlooking the front lawn and Buxton town. We were visiting the opera house and it was only a few minutes walk to get to it.

3.4

Apr 2024

Would stay again

Unfortunately we did not stay for breakfast room was lovely and clean. Location was good and the bar staff were amazing

Reception front of house not so good

FAQs

How much does this hotel cost compared to others in High Peak District?

The average price for a rental in High Peak District is $120 per night. This rental is $16 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Palace Hotel Buxton & Spa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Palace Hotel Buxton & Spa. Enjoy the water!

Is The Palace Hotel Buxton & Spa pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Palace Hotel Buxton & Spa?

We found 13 amenities for this rental. This includes pool, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.

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The Palace Hotel Buxton & Spa

Hotel in High Peak District

Reasons to book

About this hotel

Amenities

Map of High Peak District

Nearby attractions

Available Rooms

The Palace Hotel Buxton & Spa

Hotel in High Peak District

Reasons to book

About this hotel

Amenities

Map of High Peak District

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in High Peak District?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Palace Hotel Buxton & Spa pet friendly?

What amenities are available at The Palace Hotel Buxton & Spa?

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