Hotel Chancellor@Orchard

Bed, TV and multimedia, Photo of the whole room

Photo of the whole room, Photo of the whole room

3.1

Average(660 Reviews)

Hotel in Singapore

3-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

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About this hotel

Featuring a rooftop outdoor pool, Hotel Chancellor@Orchard is centrally located in Orchard Road where shopping, entertainment and dining destinations are just minutes away. The hotel is within a 5-minute walk to Somerset and Dhoby Ghaut MRT stations..

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Family friendly

Map of Singapore

Nearby attractions

Resorts World Sentosa

Available Rooms

1 Queen or 2 Single • 193 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen or 3 Single • 193 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen or 2 Single • 193 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Queen or 4 Single • 387 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Hotel Chancellor@Orchard

$$$$

3.1

Average(660 Reviews)

Hotel in Singapore

3-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Family friendly

Map of Singapore

Nearby attractions

Resorts World Sentosa

Available Rooms

1 Queen or 2 Single • 193 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen or 3 Single • 193 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen or 2 Single • 193 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Queen or 4 Single • 387 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

3.1

Average(660 Reviews)

100% verified reviews

3.1

Aug 2023

Exceptional

Great location! The staff was very friendly and accommodating! Thank you

Nothing to report

3.1

Jul 2023

Loved it - I would definitely go back to stay there.

Size of the room was good. Staff were polite, responsive and helpful. Location was fantastic.

3.1

Jul 2023

Basic hotel

Good basic clean room. Cleaning staff very friendly.

Foyer area is horrible and in desperate need of renovation. They have very large groups staying on tour buses and foyer is always chaotic, and it is quite a small area. Reception staff not in uniforms, not even ironed, crumpled shirts, concierge (if you could call him that) in flip flops! Very unprofessional!

3.1

Jul 2023

Poor

the location

Hotel is outdated. Furniture was old. Many items broken or not working such as door locks, bathroom door, internet, outlets to name a few.

3.1

May 2023

good location. the pool canot be used.

great location

the pool is located on the roof top and surrounded by a-lot of bigs and super loud of AC outdoor units from all pool sides!! the sounds is so loud so you cannot stay there more then 5 min . this was really frustrated since we had week without pool. the sounds is so loud , no 1 goes to the pool it is always empty from people. also the pool is not providing pool towels. acording to the reception you need to use the same towels for the shower.

3.1

Mar 2023

not pleasant, foyer always full with tour groups

Breakfast awful a madd free for all and buffet allowed people to touch food which was unhygenic

the size of room was so small as was bathroom, for the cost it was not good value

3.1

Mar 2023

Good

Available water dispenser in our room.

3PM check in time. We waited until that time to be checked in even with available rooms already.

3.1

Mar 2023

Disappointing

Room was clean.

Receptionist was rude. No greetings given when met. First sentence was "check in come, passport where?" seriously, what a way to handle guest. Hotel doesnt provide cutleries. When requested, staff ask to leave the room to buy from shop downstairs instead. Staff did not inform that carpark needs to be registered despite knowing that im driving. Nearly had to pay $109 worth of carpark charges. Had to argue upon check out before being able to register to leave hotel. Staff doesnt greet, doesnt smile, doesnt feel like they like their job. Room service hotline hard to reach. Had to call a few times before being able to reach someone. Bathtub water stopper not working, unable to soak in tub. Restaurant was closed for wedding. No food available for the whole day. Door doesnt come with security letch.

3.1

Mar 2023

Disappointed

The Front of House staff ,PM maitenance man .

The rooms no Air con wasn’t working properly,TV remote control didn’t work and a flickering light above our bed , Waited an hour for the maitenance man he was great , the breakfast was terrible, plastic plates and knives and forks orange cordial no bacon for $250 a night Australian you expect better .

3.1

Feb 2023

it was comfortable and convenient stay

Conveniently located. comfortable with all facilities included.

room and bathroom size is a bit too small.

3.1

Feb 2023

not a gd stay

nothing

the smell of a sewage

3.1

Feb 2023

Exceptional

3.1

Jan 2023

satisfied

acceptable

satisfied

3.1

Jan 2023

practical location without great luxury

The hotel is in a good location on Orchard Road, well connected to the Singapore rail network (although somewhat hidden behind another hotel). Numerous stores and shopping streets nearby. The room was clean and sufficiently well equipped.

Overall, the hotel seems a bit outdated. The price is too high for the level of service and amenities in our opinion. Here you are really paying for the location. Breakfast buffet with interesting food selection, but here we had our fun trying our way through noodles, french fries and green rice. The noise situation due to the ventilation systems at the pool is really as extreme as other comments mentioned. For a short refreshment after an exploration tour of Singapore, it's certainly enough and the view is great though. Just dont expect to be able to relax here a lot. Hand on heart: This is primarily an accommodation that you book because of the practical location and the price, which is at least affordable for Singapore, and less something that promises a lot of luxury. On that basis, the hotel met our expectations and we had a fun stay.

3.1

Jan 2023

Best location poor hotel quality. Dont expect too much to stay here.

The view of this hotel is excellent. Best location.

This hotel is like a 2 stars hotel. Under staffs. No one helps you to bring the luggage. The front desk ladies are not professional. They sure have no experience in the hotel business. The bed is not comfortable. The water temperature is unstable. Hot and cold changed in seconds. It is very dangerous. The room auto door lock does not work properly. You need to push & pull with strong force.

3.1

Jan 2023

Fair

Location near Orchard

Need a better lighting and repainting in the room.

3.1

Dec 2022

Good

Bathtub even it's small but good to relax soak in hot water. Bed was nice and comfortable but it will be good to have extra pillow

Doesn't have bathrobe, shaver, ear buds, shower cap. Doesn't have HBO, discovery channel..etc

3.1

Dec 2022

Just ok

The security staff was very friendly

Not enough facilities in the room - we were provided just 1 cup to use. No teaspoon. We didn't like the brand of coffee. Sadly, no nice Christmas decor.

3.1

Dec 2022

verry good hotel

its nice staff very helpful, clean room, near somerset station..

3.1

Oct 2022

Afterall, it is not a great experience staying

the location is passable walking distance

everything. the room is small, hall way is abit dirty, it doesn’t appear as in the photos. the bathroom is not clean, they don’t replace used soaps or shampoo for 3nights stay.

3.1

Oct 2022

Great location, clean and really helpful staff

The location is perfect, very close to 2 MRT stations, plus all the shopping and food options that Orchard Road had to offer. The staff are also very helpful and responsive.

My only one negative feedback is that there is a nightclub downstairs and it can be heard from the 8th floor at 5am. This would only affect rooms on that corner of the of the building and really was the only minor issue I had.

3.1

Oct 2022

NOT IDEAL for season traveller's

Location is ideal. Near orchard walking distance. Bus station and Mrt very near.

House keeping is not done everyday. Carpet room is dirty. Bathroom essentials incomplete. No complimentary mineral water option for guess. Requested a deluxe bed prior to arrival no answer got two single bed.

3.1

Oct 2022

Poor

The location is the only thing going for this place

Rooms are dirty, toilets are smelly, things don't work. Had there been better choices I would have taken them.

FAQs

How much does this hotel cost compared to others in Singapore?

The average price for a rental in Singapore is $50 per night. This rental is $31 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Chancellor@Orchard. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Chancellor@Orchard. Enjoy the water!

Is Hotel Chancellor@Orchard pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Chancellor@Orchard?

We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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Hotel Chancellor@Orchard

Hotel in Singapore

Reasons to book

About this hotel

Amenities

Map of Singapore

Nearby attractions

Available Rooms

Hotel Chancellor@Orchard

Hotel in Singapore

Reasons to book

About this hotel

Amenities

Map of Singapore

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Singapore?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Chancellor@Orchard pet friendly?

What amenities are available at Hotel Chancellor@Orchard?

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