Bel Air on Broadbeach - Official

Property building, Swimming pool
Property building, Swimming pool
Spa and wellness centre/facilities
Business facilities
Swimming pool
4.1
Excellent(2,617 Reviews)

Apartment hotel in Mermaid Waters

1 queen bed

Reasons to book

Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment hotel

The 4 star Bel Air on Broadbeach - Official offers one and two bedroom apartments, and three bedroom penthouses, many boasting ocean, hinterland and canal views. Free WiFi is included for some room types.

Amenities

Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly

Map of Mermaid Waters

Available Rooms

1 Queen • 688 ft²

Sleeps 3
You'll be directed to Booking.com for availability & pricing

1 Queen • 688 ft²

Sleeps 3
You'll be directed to Booking.com for availability & pricing

1 Queen • 2 Single • 1054 ft²

Sleeps 5
+
You'll be directed to Booking.com for availability & pricing

2 Single • 1 Queen • 1054 ft²

Sleeps 5
+
You'll be directed to Booking.com for availability & pricing

1 Queen • 2 Single • 1819 ft²

Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
$$$$
booking logo

Reviews

4.1
Excellent(2,617 Reviews)
100% verified reviews
4.1
Aug 2024
Perfect for everything we needed. It was relaxing and amazing location
The location was absolutely perfect. Very handy to all public transportation and the staff were great. The rooms were spacious, well laided out and the bed was super comfy
As we were staying for a week another load of washing powder would have been great. We also orginally asked for a room with 2 queen beds but one of them wasn't set up so we had to do it ourselves
4.1
Aug 2024
Will stay again
Clean, spacious and great position.
Longer hours in cafe would have been great
4.1
Aug 2024
Pleasant venue good pool
Facilities
Room was not cleaned daily
4.1
Jul 2024
We had a great time because we were able to enjoy each others company in the spacious apartment
After the initial experience as stated below.... I expressed my disappointment to Paige at reception. She immediately dealt with the issue and moved us to a 3 bedroom apartment on the 16th floor. The apartment was spacious, clean, light and bright and 100% better than the other rooms we had. We had a fantastic stay at Bel Air and will def be back if we can get the same apartment. Paige was professional, helpful and understanding.
We started with a poor experience. I had booked for 7 people and was allocated 2 x 2 bedroom apartments. 1 on the 2nd floor 1 on the 8th so we were not able to be together. During the first night I realised how substandard these rooms were, no reflection of the photos. Curtains falling off the walls, in desperate need of a paint job, holes in the walls, old dated furniture, worst bathrooms I have ever had, my bathroom completely flooded when shower was used. Beds were small and uninviting, apartments were small and dark. There was nothing good to say about these rooms.
4.1
Jul 2024
Great apartment, fantastic location.
Clean and tidy. Apartment had everything that you needed for the stay.
4.1
Jul 2024
It was okay
Quiet expensive for a half beach that we had to pay extra for. Facilities are all over the place eg. To drop the keys off you have to drive back to the main tower there was no key drop off area in each tower which is abit inconvenient.
4.1
Jul 2024
Great location.
We were greeted by the receptionist, who was very informative and clear with the instructions to carpark and access to the lift and our room. The location is excellent access to Dracula's cabaret, Pacific fair shopping centre, casino, bus, and tram stations . Easy walking distance to restaurants and broad beach shopping centres.
The room smelt musty and overloaded with a bleach smell. Facilities in the kitchen were great.
4.1
May 2024
Not a hotel. Dated and smelly rooms with terrible staff
Absolutely nothing
Extremely Disappointing in all aspects . This is not a resort/hotel as advertised. This is serviced apartments where the majority of units are lived in permanently. The one bedroom apartment was very dated, smelly carpets, bath cracked and no plug so unable to use. The bedding was paper thin with an extra blanket available in the cupboard that looked to be 30yrs old. No heating or cooling in the bedroom. I was freezing! A very old split system in the living area. No streaming service available as advertised Service was non existent. They charge you $3 if you want an extra towel. The staff will not become to rooms for ANY reason. I am a Solo traveler and sprained my ankle and can’t walk. The staff will not bring ANYTHING to my room. I ordered Uber eats and was trying to hop to the reception area. I called reception and advised them i was on my way done but since I can’t walk it will take a bit longer. Staff walked passed me whilst I was trying to hop to reception- no assistance was offered. Worst of all the receptionist turned my Uber eats away and told them she would not accept it at reception even though she was aware I could not walk. Stuck in a room at a supposed hotel with no access to food or drink. This is not a hotel or a resort. False advertising the property , dated and smelly rooms with staff who don’t care.

FAQs

How much does this apartment hotel cost compared to others in Mermaid Waters?

The average price for a rental in Mermaid Waters is $149 per night. This rental is $1 less expensive than the average.

Is parking included with this apartment hotel?

Yes, parking is listed as an amenity at Bel Air on Broadbeach - Official. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment hotel?

Yes, a swimming pool is available for use at Bel Air on Broadbeach - Official. Enjoy the water!

Is Bel Air on Broadbeach - Official pet friendly?

Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Bel Air on Broadbeach - Official?

We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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