Comfort Hotel Astana
Hotel in Kazakhstan
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Offering a shuttle service, free parking and a free gym with sauna are offered by this 4-star hotel in the Chubary district of Astana. It is a 5-minute walk from the City Circus and the Ishim River.
Amenities
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Kazakhstan
Available Rooms
1 Queen • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Sofa • 1 Queen • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
5.0
Colazione ottima. Posizione centralissima
5.0
Классный отель на короткую поездку. Недорогая цена. В номере очень чисто, все работает, есть все необходимое. Внимательный персонал. Рейс отложили .Разрешили на два часа позднее выехать с номера, за что большое спасибо.
Один минус, невероятно жесткие подушки, на них спать невозможно.
3.5
Внимательные сотрудники
Отель не молод) Хотя он обновлён относительно недавно, но планировки не очень. Из окон вид на стену здания( розеток мало и они не у кровати(
0.5
There were many sport teams from different countries, all those guests were talking loudly in corridor beside all rooms up to 02:00 a.m and many other guests couldn't sleep and get rest.
When this uncomfortable situation reflected to reception and manager, they DID NOT take any action.
Moreover, I booked two rooms via booking.com and paid by visa card (I have evidence) however in the next day I received an email from booking.com, that why I didn't use the property in scheduled date?!!!!!
I believe, management of this hotel is very poor and spoiled the face of booking.com for all users.
I will never go there and strongly NOT recommend anybody else.
Please take proper action.
5.0
Location, amenities, staff, cleanness
Breakfast
4.5
Location and cleanliness
0.5
Friendly staff in the bar. She helped us to reheat our food.
- it smells like sewage and really really bad during second day. First day you do not notice anything. But then the next day you are dying because of that horrible smell from the toilet.
- we asked to change the room but we’re given a horrible room again with a smell again which we noticed on second day( first day it’s clean from a ton of chemicals they use). We were extremely mad at this point and manager told us that it is normal and smells like that in entire Astana. Great.
- we then lived in third room with upgrade lol which did not smell
- overall staff is kind of annoying as when we told our room smells bad they wanted to come and check if we are telling the truth instead of helping us.
- location is also not best, people tell the location is central and good however if you want to walk around it’s hard as there are too many cars outside.
- after we checked out of room, hotel tried to scam booking.com by saying we didn’t live in it. They tried to cancel my booking as if I didn’t even come live in it. So maybe I cannot leave a review. However this is a horrible thing to do. Also maybe that’s why people think it’s a good hotel as other people with bad experience cannot rate it.
3.0
Good location. Nice clean room. Staff very helpful, especially the reception staff, very friendly and helpful.
Air con was a bit poor in some rooms, I got moved to a room with better air con.
4.0
Good location not far from the city's main attractions like the Khan Shatyr mall. The big flag and a park along the river is nearby, good for running.
The hotel is modern and rooms are well designed and clean.
There is a 24 hour lobby bar/cafe and a nice restaurant with terrace attached to the hotel.
The gym is OK, nothing special.
Overall the hotel is comfortable and good value. Nothing extraordinary but perfectly OK.
Breakfast could be improved. Limited range of dishes and not much fresh fruit. Odd that you see cherries and other soft fruits growing on trees all around Kazakhstan but not in a hotel breakfast.
I had a problem with my ground floor room where first the shower leaked into the carpet and then when it rained one night there was water coming in from outside, but I was checking out early in the morning anyway.
4.0
Friendly staff.
Sauna and Hammam not working properly. Picture of the hotel is misleading about it's size.
5.0
Staff is very helpful and polite.
4.0
staff - very friendly.
Breakfast buffet - good.
Rooms clean.
internet - intermittent. Especially in the evening.
The rooms were too hot and not able to control the heat without opening the window (minus 15 degrees outside!).
5.0
impeccably clean hotels a good hearty breakfast. great value for money
none
4.0
gym, sauna, hamam, and staff.
hotel was too hot all the time.
5.0
I liked the lounge breakfast and room.
2.0
very helpful staff. they accept union pay cards 🙌🏼
the room was below my expectations and there was a smell of canalization in the bathroom 😵💫
the breakfast doesn’t worth its money. it’s a small hotel
5.0
Perfect!
4.5
Welcoming staff, clean room, large soft bed, facilities
Hot temperature inside the room during night
5.0
Все на высшем уровне
FAQs
How much does this hotel cost compared to others in Kazakhstan?
The average price for a rental in Kazakhstan is $39 per night. This rental is $8 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Comfort Hotel Astana. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Comfort Hotel Astana pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Hotel Astana?
We found 12 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, parking, and laundry.
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