Rahat Palace Hotel
Hotel in Almaty
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this hotel
Located just 200 metres from Almaty Circus and Central Stadium, this 5-star hotel offers free private parking, rooms with panoramic views and a spa centre with heated indoor pool.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Almaty
Available Rooms
Standard King Room
1 Queen • 344 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
King Deluxe
1 Queen • 409 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Executive Suite
1 Queen • 807 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard Twin Room
2 Single • 344 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Presidential Suite
1 King • 1829 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
5.0
Очень нравится менеджер Асем с ней всегда все быстро весело и комфортно спасибо большое!
0.5
Nothing
The room AC was not working. The staff was rude, and we checked out one day before the actual check-out date so we could continue our stay with another hotel.
4.0
alles
3.0
The property is fine. It is still riding on its glory years.
The service was bare minimum… not 5 star. No support staff for welcome, baggage, room service etc. Room cleaning staff are unfriendly and uncooperative. Not a single smile! Maybe it’s the culture!
The food had limited options. It seems that guests were encouraged to order outside food!
4.5
Price
Carpets
2.5
Good breakfast and service in the restaurant
The hotel is old, furniture and rooms are not refreshed in a decade. Door locks are not functioning, we had to stay 30 min in front of the door waiting for repairman every day!
4.5
The pool, the room service, the restaurant, etc.
3.0
Staff
Rooms are rundown and need renovation
3.5
for me, very convenient location.
House keeping is forgetting to clean the room. Yes, they forget during my stay. They also forget to put shampoo and water :-(
5.0
As this was my second stay in the hotel, the manager upgraded my room for free from Standard to King de lux which was a very pleasant surprise!!!
The location is great - a metro station is within walking distance (about 6 minutes). The bathroom was in excellent condition as before. We were given drinking water and fruits/cookies on a daily basis, and the egg fryer Anjela with her shining smile and friendly attitude made breakfasts even better!
4.5
Amazingly comfortable place to stay in a busy city. Great hotel rooms, sound proof, great climate control and black out curtains. Bed was incredibly comfortable. Everything you need in one place. Amazing view. We loved all the facilities.
The staff could be more helpful, quicker, or more friendly. We loved the concierge man! Some of the food we tried was not up to the standard we expect at a 5star hotel. Cant complain with the price.
4.0
Location, breakfast, lobby bar, room service
Utilities in the room were a bit old
4.5
We really enjoyed being on the top floor at the front of the hotel. Excellent views.
No issues. We always enjoy staying in this hotel.
1.5
Central restuarant. Food was good and nice atmosphere here.
Enjoyed the pool with sauna. For couples hoping to relax together, note that male and female spa areas are separate.
Unfortunately our trip was spoilt on arrival by a taxi scam but made worse by the response of the staff and security at this supposed 5 star hotel, who did nothing to support us, except watch as they allowed an angry man to follow us into the hotel loby at 2am and shout in mine and my partners faces, even trying to pull my luggage out of my hands once inside the hotel. It was a very scary experience and shocking behaviour from a taxi driver, but whilst I understand we had accidentally taken one of the many illegitimate and criminal taxi's in Almaty, I'd expect to feel safe and supported upon entering a 5 star hotel with security. This was not the case. The security staff simply watched awkwardly and the women at reception just told us we needed to pay him off. Perphaps to offer condolence, she told us about many other guests terrible experiences, so i presume this is common but at a 5 star hotel you expect to be taken care of and to feel safe. This is not the case. How was the man allowed to follow us into the hotel.
Rooms are also outdated. At a 5 star hotel you expect regular upkeep, which is not the case.
4.0
Good value and I received an upgrade due to two previous longer-term stays at the property. Guest relations manager Assam is excellent, provided professional and intelligent assistant to ensure my stay was maximum enjoyable
The Decour in the rooms and in the lobby lounge etc. could use updating and upgrading… Things are a bit dated from original hotel construction.
2.0
Only bar
Facilities
Tv
Heating
Armchair
Balcony
Curtains
5.0
Great location and clean Hotel. The staff was very helpful and supportive. The Spa area is perfect to unwind after a long day. Great atmosphere.
5.0
Super nice hotel in the city center. Not expensive but luxurious inside.
n/a
4.0
Location for me was great as I need it to stay closer to Central Stadium.
Pool is lovely without chlorine.
Staff friendly and helpful.
Some furniture and carpet in places worn and our shower was leaking.
thank you
Lobby, staff, food, bed.
5.0
all 👍
like
3.5
Hotel is very very old, difficult to charge a gadget if you have more than 1, water in the sink and the bathtub is staying for 10 minutes after you wash your face, there is a shower curtain which is as dirty as the pillows you can see in the picture. Breakfast is of not quality products , one can think everything is left from other days. Staff is working good , but the rest needs to be redone, renovate. I will not come here second time. Also the pool was a 3 point out of 10.
4.0
Great location and views, the room is nice and neat.
Very few outlets in the room and far from the bed. Breakfasts are at additional cost
2.5
The smell is so not good... All is too old. The fitness center was not rpepared. No tools for the soft trainings.
4.5
Everything
None
5.0
Everything
Nothing
FAQs
How much does this hotel cost compared to others in Almaty?
The average price for a rental in Almaty is $39 per night. This rental is $9 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Rahat Palace Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Rahat Palace Hotel. Enjoy the water!
Is Rahat Palace Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Rahat Palace Hotel?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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