Hotel BESTPRICE Santillana
Hotel in Santillana del Mar
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsAir conditioner, Internet / Wifi, Balcony or Patio and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
The Hotel BESTPRICE Santillana opens its doors in a completely renovated and centrally located accommodation that is located in a manor house with an exposed stone façade and beautiful wooden balconies, an old Cantabrian mansion in the center of Sant.
Amenities
Air conditioner
Internet / Wifi
Balcony or Patio
TV
Family friendly
Map of Santillana del Mar
Available Rooms
Double or Twin Room with Private Bathroom
2 Single or 1 Double • 107 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Quadruple Room with Private Bathroom
1 Double • 376 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Double or Twin Room with Balcony
2 Single or 1 Double • 107 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
3.0
Het bed was ok
De badkamer was erg slecht en de airco koelde niet. Toen we een klacht indiende, kon alleen via de app, zeiden ze dat ze niets konden doen en er de volgende dag iemand zou zijn. We hebben echter niemand gezien.
1.0
Localización y limpieza.
Cuando llegamos e hicimos el check in, la habitación que se nos asignó (101), no correspondía para nada a las fotos de lo que habíamos pagado. Además pedimos 1 cama matrimonial y nos dieron 2 individuales. La habitación era diminuta, tanto que no podíamos ni siquiera sentarnos en el escritorio. Las paredes con humedades, la TV colgando en la pared totalmente de lado, la cerradura de la puerta practicamente que ni cerraba, 1 cm de margen entre la puerta y el marco. Nos han entrado hoy a la habitación mientras dormíamos a las 9 de la mañana (el checkout es a las 11). Ruido constante cada minuto y medio durante toda la noche, así como ruido y luz del exterior que parecía que sonara dentro de nuestro propio dormitorio. Para más inri no había nadie en recepción con quien hablar; en el teléfono que proporcionan lo cogen desde una central de otro hotel en Barcelona que no ayuda en absoluto y se ríen de ti, se niegan a cambiarte de habitación y a devolver el dinero e irnos a buscar otro sitio. Imposible hablar con nadie responsable, nadie sabe nada, todos se lavan las manos. Hemos tenido que perder casi 3h peleando para hablar con alguien porque todos nos mandaban de un lado para el otro sin darnos soluciones y colgándonos el teléfono de malos modales. Hemos redactado hoja de reclamaciones y elevaremos la denuncia pertinente. VERGÜENZA DE SITIO. HUID Y NO OS DEJÉIS ENGAÑAR POR LAS FOTOS, ES UNA ESTAFA.
10.0
La comodidad y las habitaciones
Nada
9.0
Desayuno normal, caro para la oferta del buffet.
No funcionaba la máquina de checking
6.0
La ubicación y el personal
Ducha estrecha , almohadas incómodas , desayuno con poca elección , la luz de emergencia de la habitación molestaba al dormir ya que da directamente a la cana y que no hay personal para atenderte presencial a partir del mediodía
10.0
Ubicación, instalaciones, limpieza y trato del personal.
10.0
Para definirlo en dos palabras: muy cuqui!! ☺️☺️ Elegante, bonito, con mucho gusto... No atienden en recepción por las tardes, pero se ponen en contacto contigo por wasap y el check-in lo haces en una máquina que escanea el DNI y todo... Fantástico! La persona que nos atendió a la mañana siguiente súper atenta y amable.
Habitación abuhardillada, camas grandes y cómodas. Vistas preciosas. Apartado del centro, pero fácil para aparcar y llegar... Muy tranquilo.
Desayuno no demasiado variado, pero buenas cantidades y muy rico... Salado y dulce, un poco de cada...
Precio no muy barato para ser en temporada baja...
9.0
Acogedor
Parking
9.0
Hotel nuevo que se nota en sus instalaciones. Camas muy comodas. Desayuno muy correcto con buena variedad. El check in en la maquina muy sencillo.
9.0
Hôtel idéalement situé à proximité du centre du village mais dans un environnement calme
Accueil adorable, petit déjeuner très convenable, chambre spacieuse et très confortable (tout est neuf)
Possibilité de garer la voiture devant l'hôtel si vous avez de la chance (ce qui n'est pas négligeable dans ce village très touristique l'été)
Pas grand chose !
9.0
La decoración, la comodidad de las camas y la ubicación
Se oye ruído de los pasillos, se agradeceria mejor insonoricación
6.0
Comfy bed, great shower, dog friendly
No staff, no parking. Self check in on a computer
7.0
Recently reformed and with good design. The location was good outside the busy touristic center but easy access to all.
There’s no parking. In high season the parking is big problem.
The walls are thin you can hear everything happens in the night, baby crying, people snoring…
The breakfast with list price of 8 Euro is more than poor I’d say miserable. There was a slow queue as there are only 5 tables and 1 lady serving all. We waited and went late (9:45 while the breakfast hour is 9:00-10:30) and the last croissant just finished before me. I asked would there be other options besides sliced bread (with butter and jam). They said no the croissants are finished and that’s all, with 0 intention to do any effort. We are in a town with local cake shop every 5 meters and the long queue after me with pregnant lady and kids the same, had to wait for the only machine to toast the only white bread. People including had to go get their own bread for breakfast, I’d really prefer they don’t include if cannot provide a proper service. Nobody want’s to begin the day with bad mood.
10.0
Liked the views and how accommodating the staff was.
FAQs
How much does this hotel cost compared to others in Santillana del Mar?
The average price for a rental in Santillana del Mar is $80 per night. This rental is $0 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel BESTPRICE Santillana. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel BESTPRICE Santillana pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel BESTPRICE Santillana?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, balcony or patio, tv, and family friendly.
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