Sapphire Hotel London

6.0 / 10.0

Average(2,138 Ratings)

Hotel in London

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsKitchen or Kitchenette, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The O2 Shepherds Bush Empire music venue is just 300 metres from this modern hotel. Private Italian marble bathrooms feature in each soundproofed room. Europe’s largest shopping centre, Westfield, is 10 minutes’ walk away.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Parking

Family friendly

Map of London

Nearby attractions

lastminute.com London Eye

4.4 mi

Available Rooms

Single Room - Private Bathroom

1 Single • 86 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

Double Room - Private Bathroom

1 Double • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Twin Room - Private Bathroom

2 Single • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Triple Room - Private Bathroom

1 Double • 182 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Double Room - Shared Kitchen & Private Bathroom

1 Double • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Sapphire Hotel London

$$$$

6.0 / 10.0

Average(2,138 Ratings)

Hotel in London

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsKitchen or Kitchenette, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Kitchen or Kitchenette

Internet / Wifi

Parking

Family friendly

Map of London

Nearby attractions

lastminute.com London Eye

4.4 mi

Available Rooms

Single Room - Private Bathroom

1 Single • 86 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

Double Room - Private Bathroom

1 Double • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Twin Room - Private Bathroom

2 Single • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Triple Room - Private Bathroom

1 Double • 182 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Double Room - Shared Kitchen & Private Bathroom

1 Double • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

6.0 / 10.0

Average(2,138 Ratings)

100% verified reviews

6.0 / 10.0

Jul 2024

Comfortable but a little noise from the road

Location

Poor facilities

1.0 / 10.0

Jul 2024

Rubbish - no customer service or willingness to deal with issues

Everything

4.0 / 10.0

May 2023

If you literally just want a decent bed, you migh be ok.

Bed was clean and comfortable and the TV did work.

The room was incredibly small, the bathroom floor was cracked and smelt like wet plaster which eminated throughout the whole 8ftx3ft of the room. The shower rail was broken, and the chest of drawers, I wouldnt dare touch never mind use. There is tea and coffee making facilities but no milk.

2.0 / 10.0

May 2023

dirty, loud and worrying.

close to where we were going

I paid for a double room, was given a twin with 2 single beds there was a massive patch of wet/dirt on the floor in the corner, the shower was dirty and the shelves were extremely rusty. the whole room felt like a dirty crack den and frankly I hardly slept because of the street noise, the noise from the rooms above, next door and below and the worry of a rat or worse coming into our room.

7.0 / 10.0

May 2023

Good

I had a private room with an included bathroom. Bed was comfy and the room was clean. For a cheap room for a couple nights sleep, it's fine.

Tiny creaky stairwell to get to lower floor. Shower is tiny and you have to hold the shower head up to be able to shower.

6.0 / 10.0

May 2023

Pleasant

The room was comfy but had alot issues, the customer service was good ,the location really ideal for me .as is close to my work place,but finances wise I won't recommend it is way too expensive no offer deal is now 2 night the rate doesn't match those kind of room standards

No offer deal when want to extend your stay , room wasn't check before I check in ,find multiple defect put me in higher room , I got asthma so wasn't easy for me ,no view,

1.0 / 10.0

May 2023

we paid for early check in to the sapphire hotel and told our room wasn’t ready so we’re put into a different hotel owne

didn’t get to stay in the hotel we paid for

we were put into a different hotel owned by the same company

7.0 / 10.0

Apr 2023

A nice place for a budget stay

I was looking for a budget location, and it was good enough. A place is not so far from the metro station, a small fridge in the room, stable WiFi.

The hotel is far from the center, and the room is tiny, but for this price it is ok. I put a lower rating because there was no table in the room (which I needed for using a laptop), at least a small one would be nice.

8.0 / 10.0

Jan 2023

Very good

Gave us a larger room

It's was very cold in the room

8.0 / 10.0

Jan 2023

Very good

Location

7.0 / 10.0

Jan 2023

Good

The room was comfortable and peaceful. Good for the price. Receptionists were nice and very helpful.

The walls were a bit thin, could hear people in the adjoining room.

8.0 / 10.0

Jan 2023

Added the perfect touch to our very memorable December FOTN night at the Shepherd's Bush Empire.

Very kind Staff. My friends and I arrived tired and bedraggled, we were immediately given the nearest room. Where we rested briefly with a nice cup of tea before heading out again into the chilling December night. Very clean, lovely marbled and mosaic flooring.

Get your request for a blanket in promptly! The comfort of the clean beds is reflected in the exceptionally good, bargain cost of your stay.

1.0 / 10.0

Dec 2022

Bad

I didn't like anything about this hotel

I had a very bad experience with staying at the hotel. I booked online for 1 double room with a double bed. When I arrived at the hotel I have been by the reception that they didn't have any room available for me despite I booked online from advance. I have been offered a single room with a single bed . The room was very cold as the heating was not working. I couldn't sleep all night as it was very cold. The staff was not friendly. I didn't recommend it to any customer as I have been cheated by this fake hotel. I will never book it again.

2.0 / 10.0

Dec 2022

Horrific

In all honesty nothing

The fact I booked one hotel and was told then told I was staying in another hotel down the road The cost of a nights stay is criminal @ £250 The bed The pillow The hot room temp / lack of ability to open the window The cold tap releasing luke warm water having been run for a long time.

1.0 / 10.0

Dec 2022

Bad

....

Everything! I should have looked better,this was the worse experience,I don't know how they are permitted to function,plus after reading the reviews no one actually staying at saphire hotel,but at pearl...

1.0 / 10.0

Dec 2022

horrific

nothing

dirty very loud rooms are small double bed was tiny

1.0 / 10.0

Dec 2022

No value for Money

staff responses

The rooms are too small and the beds are tiny. We booked for Sapphire but we read a poster at the hotel door that we are supposed to check in at the seventh door which is Pearl Hotel .

3.0 / 10.0

Dec 2022

The stay was unpleasant

The location only

The hotel facilities do not reflect what is advertised online. Also, the hotel stay was changed to another one without notice. I was required to stay at Pearl hotel which I didn't book online.

3.0 / 10.0

Dec 2022

Poor

clean and the staff were brilliant

the noise from other guests all through the earl hours of the morning banging and all sorts. on the last night there, there was a lot of police called to deal with hotel guests which was rather uncomfortable and made sleeping a lot harder

4.0 / 10.0

Dec 2022

I wouldn’t stay there again due to noise levels

very little

wasn’t the cleanest of rooms. it was very noisy. every time the room upstairs flushed their toilet you could hear everything coming down the pipes. a lot of noise from the road and you could hear everything that was said in reception and the hallway

8.0 / 10.0

Dec 2022

Very good

good location room was clean

the staff was very accommodating when I requested a late check out due to not feeling well

5.4 / 10.0

Dec 2022

Lacking basics. Stayed 2 times. Dont think there will be a 3rd

Friendly staff, fridge in the room, decent location.

My second time staying here and it may be the last. I was checking in as early as i could as i needed to get ready to go out. I was not going to be returning until early hours and then check out in the morning. This is why i did not complain about what i wrote here. After unpacking and sorting out my outfit, i went to put on the tv. It did not work, i checked to see if it was plugged in, and all the wires were hanging out of the plug. The plug was live (there was a green light on it) and it had no back. Very unsafe. If i had noticed this before unpacking and the fact i was limited with time, i would have complained. TV did not work throughout the stay. Fan held together with tape, the light was on, but it did not work. Paint on walls coming off, stains on curtain, shower shelf was all rusted and horrible, shower head was full of limescale, things not attached properly in the bathroom. Wifi signal was intermittent and cutting out (im guessing due to my room location below ground level) At £90 for a single room for 1 night, i would expect basics. But basics is not what i got. I'm incredibly disappointed as the first stay i had a couple of months ago was ok. Photos included.

1.0 / 10.0

Nov 2022

horrible place to be

nothing to like about it , host were unfriendly and rude , so basically got there, they wouldn’t check me in sapphire hotel so got moved to pearls hotel which is 7 doors up the road. do not waste your money , rubbish place

tiny room looks nothing like the pictures, do not take your business to those people , rude and unfriendly…when i asked how is such a poor service he said he will cancel the booking and put me on the street

8.0 / 10.0

Nov 2022

Good for a short stay

I liked the addition of a fridge to the room, it meant I could store a few supplies to last me through my trip, rather than keep having to go and spend money. The location is right near a Sainsburys local so I could pop in and just get what I needed.

I was in room 60, the tiles in the bathroom floor were cracked. They were covered by a towel, but if I hadn't noticed there was a potential I could have cut my foot. I didn't. There is on step on the way up and down which is a fraction higher than the others so there is a chance you may trip if you're caught off guard. I was a bit puzzled why the guard on the fan was on the floor but I didn't need to use it so it didn't matter.

8.0 / 10.0

Nov 2022

Very good

The place is quite

Nothing

8.0 / 10.0

Nov 2022

nice stay, always try and book this hotel instead of any others.

nice and comfortable and staff are excellent

toilet room tap was very loose and door catch was broken

FAQs

How much does this hotel cost compared to others in London?

The average price for a rental in London is $169 per night. This rental is $57 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Sapphire Hotel London. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Sapphire Hotel London pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sapphire Hotel London?

We found 5 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, parking, tv, and family friendly.

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Sapphire Hotel London

Hotel in London

Reasons to book

About this hotel

Amenities

Map of London

Nearby attractions

Available Rooms

Single Room - Private Bathroom

Double Room - Private Bathroom

Twin Room - Private Bathroom

Triple Room - Private Bathroom

Double Room - Shared Kitchen & Private Bathroom

Sapphire Hotel London

Hotel in London

Reasons to book

About this hotel

Amenities

Map of London

Nearby attractions

Available Rooms

Single Room - Private Bathroom

Double Room - Private Bathroom

Twin Room - Private Bathroom

Triple Room - Private Bathroom

Double Room - Shared Kitchen & Private Bathroom

Ratings and reviews

FAQs

How much does this hotel cost compared to others in London?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Sapphire Hotel London pet friendly?

What amenities are available at Sapphire Hotel London?

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