Hotel Las Golondrinas
Hotel in Playa del Carmen
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this hotel
Conveniently located in Playa del Carmen, Hotel Las Golondrinas offers air-conditioned rooms, an outdoor swimming pool, free WiFi and a garden. Boasting a 24-hour front desk, this property also welcomes guests with a restaurant and a terrace.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Garden
Family friendly
Map of Playa del Carmen
Nearby attractions
Available Rooms
2 Queen • 376 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 1 King • 645 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
2 Queen • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 376 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
8.0 / 10.0
Ubicación
-
1.0 / 10.0
Nada
El mal servio que tienen a penas te la 3 horas de haber entrado al hotel decidimos salir a caminar al regresar el personal del hotel entraron sin permiso a la habitación y se robaron cosas valoradas entre 1200. 1500 dólares el gerente o encargado nunca apareció nunca pude hablar con algún encargado pésimo no recomiendo este lugar de poca ética
10.0 / 10.0
Excelente ubicación
El desayuno puede mejorar
Mejor señal de wifi
10.0 / 10.0
Las habitaciones
El horario de la piscina
7.0 / 10.0
La ubicación es muy buena. El desayuno tipo buffet muy rico, aunque en esta ocasión NO estaba incluido en la reserva
La regadera le falta la mitad de la puerta de cristal, y por ende, el agua se sale al piso del baño. El flujo de agua caliente y fría se tarda en salir, de repente muy caliente ó de repente muy fría, un poco difícil de regular. Había un foco fundido. No hay toalla para secarse las manos, sólo hay 3 toallas, 1 pequeña para el piso al salir de la regadera, y las 2 para secarse el cuerpo después de bañarse. El precio del desayuno tipo buffet en Febrero 2023 estaba en $180 pesos, ahora en Febrero 2024 estaba en $250 pesos.
10.0 / 10.0
El personal de recepción Bianca y armando son muy lindos y todo el personal en general
Nos quedamos una semana más por que nos gusto realmente
Un gran lugar para descansar
10.0 / 10.0
Bien ubicado todo a la mano
Leonardo muy amable
10.0 / 10.0
The reception staff, Bianca and Armando, are exceptional. They are extremely friendly and helpful for whatever you might need. The hotel is very fortunate to have such hardworking and loyal staff members. Additionally, the cleaning and maintenance staff do a wonderful job as well. Everything is kept neat and tidy. They are always cleaning and the place looks wonderful. I especially like the different towel arrangements on the bed each day. Very cute.
9.0 / 10.0
Alles prima!
Schade, dass kein Frühstück inklusive war.
7.0 / 10.0
The property centrally located close to the ADO bus station and 5th Avenue with plenty of restaurants close by.
As mentioned and many of the other reviews, the rooms were quite humid and nothing you hung up was able to dry the water pressure and the shower was very weak. It also took about five minutes for the water and the shower to heat up. Also, the television did not work.
7.0 / 10.0
La ubicación
N/a
2.0 / 10.0
rooms are ok.
no Wi-Fi at all and when you’re asking is because of the rain because of the sun..
9.0 / 10.0
La ubicación del hotel es excelente ...
El estacionamiento es limitado ...
7.0 / 10.0
The location and staff were great! It's a really cute hotel and great for the price!
The Air conditioner wasn't as cold as usual.
5.0 / 10.0
Location
Definitely don't recommend a breakfast , awful coffee, dirty pool
7.0 / 10.0
Room size and location was amazing
Pool was more a fountain...not really to sunbathe or swim. Rooms need a refurbishment as they are quite tired on furniture.
8.0 / 10.0
Amazing location, staff kind
Interiors dated and pool not on the sun
8.0 / 10.0
Good location and nice and friendly staff. Rooms were also clean.
8.0 / 10.0
It was a clean hotel away from the tourist strip but still walking distance to anything you'd want to see. Not fabulous but a safe place to rest your head.
10.0 / 10.0
Great location, friendly staff, beautiful hotel.
I was only there 1 day
1.0 / 10.0
Parking lot is not safe even though there are security camaras around, my car was opened and my suitcases were stolen from golondrina’s parking lot. Worse experience in my life.
I submitted a claim to see if I can have some compensation , but I heard from them yet.
I don’t recommend you to stay in this property.
9.0 / 10.0
staff really kind, great price for value, good position.
10.0 / 10.0
Great little hotel in a top location. Friendly staff, huge rooms and a nice pool area.
10.0 / 10.0
Everything was close to the beach and restaurants.
5.0 / 10.0
The room was very good, clean and with a lot of space
when we arrive (9pm) the person in the front desk told us that the our rate include breakfast because we booked in Booking, and that we can use the pool from 8am to 9pm. The person in the front desk the next day told us that our breakfast was not included so i have to show him my booking app so he could let us eat. After that he didnt let us dive in the pool because the pool was available jnyil 9am not 8am as the person in the front desk told us last night. In the restauran the feed was bad, the waitress was playing with his celphone, I had to look for a spoon in the kitchen
2.0 / 10.0
WARNING: Never, ever pay for your reservation in advance. We arrived on site and were given only 3 rooms instead of the 5 we had booked. They refused to refund the overpayment and told to the booking portal that we had received the rooms. Normal Mexican scammers. Otherwise the hotel services quite below average, only the DELUXE rooms are usable, the others are poorly ventilated and smell bad. The cards to open the rooms normally don't work for several days. Wifi is also usually out of order. Unless you have a local sim card with data, you'll be offline all the time. The decision of whether to stay at this hotel is up to you.
1.0 / 10.0
WARNING: Never, ever pay for your reservation in advance. We arrived on site and were given only 3 rooms instead of the 5 we had booked. They refused to refund the overpayment and told to the booking portal that we had received the rooms. Normal Mexican scammers. Otherwise the hotel services quite below average, only the DELUXE rooms are usable, the others are poorly ventilated and smell bad. The cards to open the rooms normally don't work for several days. Wifi is also usually out of order. Unless you have a local sim card with data, you'll be offline all the time. The decision of whether to stay at this hotel is up to you.
10.0 / 10.0
We had such an amazing experience at this hotel. Although it started off rocky (they were having issues with their computer system and door locks, so we couldn't get into our room) they took care of it as fast as they could. Huge shout out to Diane for taking care of everything we needed including transport to our next resort destination. 100% would recommend and would definitely stay here again!!! Thank you again Diane!!!
6.0 / 10.0
Failry spacious room including a table and comfortable beds.
In the details of the hotel they say they offer laundry service, which they don't. this might not look like a big deal but when you travel for several months like i do and you pick hotels according to if they offer laundry service or not, it has quite an impact on your trip. The window of the room faces the hallway so if you want the window open you have zero privacy. The shower was very weak so after a day at the beach it's very hard to remove the sand from your hair. It's also a bit of a walk to get to the main area and quite far from the main beach.
8.0 / 10.0
Clean, 5 min walk from the 5 .
Bed was not comfortable.
No blanket.
9.0 / 10.0
Very nice hotel
9.0 / 10.0
Nice and kind personell
wifi could be a bit faster, water preasure on shower quite bad
FAQs
How much does this hotel cost compared to others in Playa del Carmen?
The average price for a rental in Playa del Carmen is $126 per night. This rental is $13 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Las Golondrinas. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Las Golondrinas. Enjoy the water!
Is Hotel Las Golondrinas pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Las Golondrinas?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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