Hacienda Real del Caribe Hotel

Hacienda Real del Caribe Hotel Hotel in Playa del Carmen

4.0 / 5.0

Good(781 Ratings)

Hotel in Playa del Carmen

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Nestled in the heart of downtown Playa del Carmen, Mexico and steps from the city's main attractions and beautiful beaches, this hotel features exceptional accommodations and a variety of thoughtful amenities.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Balcony or Patio

Garden

Family friendly

Map of Playa del Carmen

Nearby attractions

Available Rooms

1 Queen • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 215 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 215 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Hacienda Real del Caribe Hotel

$$$$

4.0 / 5.0

Good(781 Ratings)

Hotel in Playa del Carmen

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Balcony or Patio

Garden

Family friendly

Map of Playa del Carmen

Nearby attractions

Available Rooms

1 Queen • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 215 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 215 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.0 / 5.0

Good(781 Ratings)

100% verified reviews

5.0 / 5.0

Jul 2024

Melhor custo benefício

Localização, piscina e preço

Nada.

4.0 / 5.0

Mar 2024

Ruidosa

No me dieron

El ruido porque está muy cerca de la 5 avenida

4.0 / 5.0

Jul 2023

Very good

The hotel is more on the expensive side.However,it is worth it for the room you get and the fact that it has an elevator.The AC was really nice.It was central AC.I liked the view from the two balconies in the room.

All was nice and good!

4.0 / 5.0

Jul 2023

Very good

pool hours could have been extended further

1.5 / 5.0

Apr 2023

Not worth to stay

My room had nothing in the bathroom. I had to go to the front to ask for everything. My TV did not work. I had to go to the front so they can have someone come in and fix the TV. The room with OK but I would not go back again.

The staff seemed like he did not care when I told him there was no soap or anything in the room. He’s like when I get a chance I’ll send someone to you, so if they knew I was going there and I was going to stay there that room should have been done.

3.5 / 5.0

Apr 2023

Good

This hacienda looks really good, the room was big enough with a nice balcony overlooking the pool, and it is close to everything. The receptionist helped us organise a snorkelling trip.

The ventillation from the couldn't be turned off even with the assistance of the staff. Maybe because of this, there was a mouldy smell in the room

4.0 / 5.0

Feb 2023

If staff would remind clients to be courtious and make their noise in their room not disturb other who need rest and ale

Hacienda type, Mexican Vive, close to all eatablishment (downtown Playa del Carmen). Walking distance to Bus going to airport.

Noise from other visitors who stayed on a nook infront of our room (was up because of their noise- stayed and chat and laugh until past midnight). They dont care and u deratand even if we openned the room. (group of families more than 10).

4.0 / 5.0

Feb 2023

was ok , Long way to beach

nice , had elevator big balcony

did not get my room cleaned

4.0 / 5.0

Dec 2022

Good for two night

Spacious room, clean, centric. I do not complain about the music at night. Pl- del Carmen is a party place. If you want to have it quiet do not go there or stay away from the center. It is ones own decision to got there or not!!! Nice pool to use.

Rooms are very dark inside, no daylight, I felt locked up- only the rooms towards the street have daylight. Upon arrival had to wait more than half hr for check-in. Receptionist had to take care of another place too. After waiting one hr in line for passport control, another half for the bus ticket, the bus ride (all after a transatlantic flight) this was just the top. No wifi in the room, a hotel nowadays should invert in room wifi, not only offer it in common areas.

2.0 / 5.0

Dec 2022

Disappointing

The colonial style was great

Customer service very poor , they like to ignoring you.

3.5 / 5.0

Dec 2022

nice hotel in the centre, good value for money

nice big room with comfy bed, good shower, balcony

it is near Coco Bongo so there is really heavy music at night, hard to sleep without earplugs

4.5 / 5.0

Dec 2022

great value, perfect location

amazing location

3.5 / 5.0

Nov 2022

Few things to clean but I def will return.

I’ve stayed here 3 times now and like the location, decor, staff is always nice, and I like to treat myself with a bathtub when possible.

There was a strong smell of mildew, noticeable especially when the AC was off. Also I always feel like the room keys and remote controls are not clean.

4.0 / 5.0

Oct 2022

a great location very close to 5th avenue and close to the bus depot. staff was helpful in resolving a small maintenance

great location and loved the Mexican villa feeling!

pillows and bedding should be updated. towels were new!

5.0 / 5.0

Oct 2022

Exceptional

Location, staff, amazing pool, good restaurant next door. Very clean, front desk very friendly and patient with my limited Spanish. Wonderful hacienda feel. Few steps to beach and 5th Ave but no 5th Ave noise at night. Room amenities very good.

Bed was exceptionally hard!! Hot water sometimes limited.

1.0 / 5.0

Oct 2022

Not recommended, low maintenance

The rooms are very big, staff handle all special requests

The room stinks, no wifi inside the room only outside, very low maintenance of the room, towels with holes, rust on everything in the showers on the lamps Not recommended!

3.5 / 5.0

Sep 2022

Good

Clean.

No hot water on the third floor. Right beside a club so it’s very loud at night.

3.0 / 5.0

May 2022

Pleasant

Location

Some workers where extremely rude

3.0 / 5.0

Mar 2022

potential but needs improvement

location is great . check in was fast and very efficient

pool was closed for the duration of my stay because someone threw up in it . Did not manage to clean it . security and staff friendliness can be improved in significantly. never a good reason to get loud and aggressive to guests .

1.0 / 5.0

Mar 2022

Noisy, noisy, noisy.

Nice swimming pool. Big room.

So noisy! Terrible. A lot of spanish people with their lowbred children - screaming all day in the swimming pool so you cant swim there. Then noise at night - up to 3:45 A.M. Uncomfortable bed.

4.5 / 5.0

Mar 2022

Superb

Big room, elevator, shower

200 pesos for late check-out (each hour) Parking is limited but okay

2.0 / 5.0

Mar 2022

Overall disappointing.

Location was good.

The facilities listed on booking.com did not match those offered. Allocated room did not have a balcony. The shower did not have hot water. The pillows were rock hard.

2.5 / 5.0

Feb 2022

The room was overpriced for what the hotel offered.

Location was great! Easy access to everything. The room was smallish and the “balcony” was just a tiny outcropping overlooking the street. The pool was fair sized and clean, but the water was freezing!

No restaurant or bar onsite. One was attached outside, but inconvenient. Coffee in room upon arrival, but we were expected to pay if we wanted any more. No water included in room. Everything just seemed to be on the cheap.

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is $126 per night. This rental is $13 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hacienda Real del Caribe Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hacienda Real del Caribe Hotel. Enjoy the water!

Is Hacienda Real del Caribe Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hacienda Real del Caribe Hotel?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and balcony or patio.

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Hacienda Real del Caribe Hotel

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Hacienda Real del Caribe Hotel

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hacienda Real del Caribe Hotel pet friendly?

What amenities are available at Hacienda Real del Caribe Hotel?

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