Neu-Helgoland
4.3
Excellent(474 Reviews)Hotel in Berlin
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Internet / Wifi, Parking and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Situated in Berlin, 23 km from East Side Gallery, Neu-Helgoland features accommodation with a garden, private parking, a terrace and a restaurant.
Amenities
Internet / Wifi
Parking
Balcony or Patio
TV
Garden
Family friendly
Map of Berlin
Available Rooms
1 Queen • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa • 215 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Sofa • 473 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
1 Sofa • 365 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(474 Reviews)100% verified reviews
4.3
Traumhafte Lage, gemütliche und ausreichend großes Zimmer, Restaurant mit guter Küche.
Auf Grund geringer Auslastung kein Frühstück als Buffet, dafür Frühstückspreis recht hoch.
4.3
Frühstück war ausgezeichnet. Die Lage des Hotels ist außergewöhnlich gut.
Die Freundlichkeit bei der Anmeldung war mäßig. Dass wir sämtliche Kosten für unseren Aufenthalt im Voraus zahlen mussten war äußerst befremdlich. Das Ambiente und das Personal erinnert an den Geruch der alten DDR. Die Speisen im Restaurant wurden artig serviert, sind aber kein Highlight .
4.3
A very relaxed and provincial feel, considering this hotel is only just beyond the Berlin city limits. Nice location on the Müggelspree Canal, so if weather permits (which it luckily did for us) I recommend you take your meals (traditional German dishes) on the terrace right next to the water.
The hotel reception was closed and the main entrance locked, even though we arrived within the advertised opening hours. The restaurant staff was kind enough to let us in and alert the concierge, which did eventually show up to check us in. Not a big deal, just a bit odd.
4.3
Location
Breakfast was very basic and we were hoping for great German buffet breakfast!
4.3
Lovely location. I can imagine how wonderful it must be in the summer. Staff were very friendly.
My room looked out over the car park at the back. I guess somebody's has to, but I was disappointed not to have the wonderful view of the water on the other side of the hotel.
4.3
Location for us was very good. Staff we did encounter were very helpful and friendly despite our difficulties with German.
Sparse in room facilities. No kettle, coffee, tea or toiletries Shower soap ran out.
4.3
Nice area, nice view....
Service / waiters below expectations
4.3
Location perfect if you like nature
4.3
Nice area, beautiful landscapes
Old and hot rooms without air conditioning, late breakfast, not flexible check-in, paid parking even in the middle of the forest. For this level price is too high
4.3
Excellent location near river in the forest. Large car parking lot. Popular place to visit. Very quiet, clean. Good food quality. Very nice personnel. River ferry stops right at property (when it runs). Nets on windows against insects.
None of negatives below significantly impacted our stay, but they do exist.
Restaurant closes 21:00, nothing to do after that - a direct consequence of hotel being in remote and quiet place.
Property closes and locks gates too, so no clear way to get in later (no intercom at the gate or even a clearly visible phone number to call security). You can use your room key, but they (and also key size) do suggest leaving keys in reception whenever you are away, so easy to get "stranded" after hours if you heed that advice.
You can not really rely on any kind of public transport to reliably travel in or out on your schedule. Taxi or your car only.
Rooms, beds, shower, TV are all functional but really pretty spartan. You kind of expect more after seeing great location photos. No AC.
Breakfast food variety and quantity definitely can be improved - selection is not big and you kind of have worry that if you eat more (and quality IS great) then nothing is left for other guests. It is not a great cost vs guest comfort balance here.
Receptionist is generally not at the desk nor there is a clear method (bell or phone) to call him in. You go to restaurant to ask for any assistance - and they do assist.
No information about wifi passwords inside rooms if you forget to ask at reception as we did. Cellular signal coverage is not that great either, works ok in room and outside, not really inside restaurant.
Communicating and finding info in English can be a challenging, but they do their best.
4.3
Nice, quiet place near the river, the forest around. Nice family suite with a view of the river. The breakfast was standard, nothing special.
A little bit of poor wifi.
4.3
Clean and fair price. Good location
4.3
Great breakfast and restaurant for dinner. Ferry stop right out front. Large rooms.
4.3
Beautiful area. Great breakfast. Comfortable and spacious rooms. We had a family room which was 2-bedroom! Great view! Great place to have a leisure stay outside of a Berlin.
Nothing was bad. Be aware this area does NOT get a lot of American tourists so few people spoke English but it was workable. They close the restaurant at 2100 and lock up. So don’t check in after that.
FAQs
How much does this hotel cost compared to others in Berlin?
The average price for a rental in Berlin is $81 per night. This rental is $41 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Neu-Helgoland. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Neu-Helgoland pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Neu-Helgoland?
We found 6 amenities for this rental. This includes internet / wifi, parking, balcony or patio, tv, and garden.
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