Illusion Boutique "Near Beach"

Property building, Facade/entrance, Off site

Property building, Garden, View (from property/room), Other, Garden view

View (from property/room), Balcony/Terrace, Area and facilities, Area and facilities

7.0 / 10.0

Good(1,098 Ratings)

Hotel in Playa del Carmen

4-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located a 2 minutes’ walk from the beach and 2 minutes from the 5th Avenue. Illusion Boutique "Near Beach" features a rooftop terrace with a plunge pool, massage room. Free WiFi access is available at all areas.

Amenities

Pool

Air conditioner

Internet / Wifi

Balcony or Patio

Hot tub or spa

Beachfront or waterfront

Garden

Family friendly

Map of Playa del Carmen

Nearby attractions

Available Rooms

Quadruple Room

2 Double • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Suite Junior

1 Queen • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Prestige Double Room

1 King • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe King Room with Partial Ocean View

1 King • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior King Suite

1 Sofa • 624 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Illusion Boutique "Near Beach"

$$$$

7.0 / 10.0

Good(1,098 Ratings)

Hotel in Playa del Carmen

4-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Balcony or Patio

Hot tub or spa

Beachfront or waterfront

Garden

Family friendly

Map of Playa del Carmen

Nearby attractions

Available Rooms

Quadruple Room

2 Double • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Suite Junior

1 Queen • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Prestige Double Room

1 King • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe King Room with Partial Ocean View

1 King • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior King Suite

1 Sofa • 624 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

7.0 / 10.0

Good(1,098 Ratings)

100% verified reviews

1.0 / 10.0

Dec 2024

No es un hotel 4 estrellas

El personal muy amable y Ubicación

Mucho ruido de trabajadores Internet mala calidad intermitente No hubo agua caliente No tiene comedor Instalaciones muy viejas con moho,rotas descuidadas

2.0 / 10.0

Dec 2024

No es un hotel 4 estrellas tienen que modificar

La ubicación

No funciona el elevador. El Internet intermitente todo el tiempo. No hubo agua caliente durante una semana. No tienen comedor. Toda nuestra estancia estuvieron haciendo ruido de albañilería y tubería.

5.0 / 10.0

Oct 2024

Mejorar la atención y la instalación

La ubicación y la pieza

No andaba el ascensor y no pusieron a nadie que ayudara a cargar las valijas. El desayuno un desdastre mientras la encargada de eso fumaba afuera ni café ponían

4.0 / 10.0

Oct 2024

Decepción

Solo la ubicación

No andaba el ascensor, no nos pusieron toallones en la habitación ni productos de limpieza, el desayuno nunca estaba listo, desorganizado en todos los aspectos,

8.0 / 10.0

Oct 2024

Bom custo benefício.

Do atendimento da equipe da recepção. Da localização.

Da limpeza e do café da manhã.

1.0 / 10.0

Oct 2024

It was Horrible. 0/10 we read the reviews but did not believe it. Until we experienced it.

We only liked the location. The hotel and the staff was horrible.

No Elevator No sheets to cover No room service( room was not cleaned) Breakfast was 0/10 No help to take our bags to the 4th floor and no Elevator

1.0 / 10.0

Oct 2024

No Running Water Throughout Our Stay

The room was clean and close to the beach

There was no water at all during our stay. The hotel could not accommodate us at their sister hotel a few blocks away. We had to go to the other Illusion hotel for showers. They could not even provide us with buckets of water. They could have told us at the beginning they had water problems, so we could cancel and go to another hotel.

9.0 / 10.0

Aug 2024

Bon séjour.

Emplacement central. Une chambre agréable et propre, un bâtiment et une piscine très sympa.

Rien à signaler.

9.0 / 10.0

Aug 2024

FUERON UNAS VACACIONES PARA RECORDAR TODA LA VIDA

LA UBICACION ES EXELENTE

TODO ESTUVO MUY BIEN

9.0 / 10.0

Aug 2024

Muy buen lugar y seguro

Un lugar muy bonito, agradable y limpio con personal amable y al servicio... Y la alberca súper genial para mí y mi pareja que no sabemos nadar estuvo muy padre.

La dureza de la cama.

6.0 / 10.0

Aug 2024

Poco agradable mucho ruido cerca

No nos ofrecieron desayuno

No hay elevador

10.0 / 10.0

Jun 2024

Cordial

La ubicación , muy accesible todo instalaciones cómodas Solo faltó que funcionará el elevador , y para mí gusto la alberca es muy pequeña

Que el desayuno se toma en otro hotel que el elevador no funciona , la alberca es muy pequeña y muy poco profunda , y de principio la habitación Olía mucho a humedad

2.0 / 10.0

Jan 2024

Bien

LA ubicación es perfecta para movilidad

La espectativa de desayuno que no fuera en el mismo lugar, sin embargo el lugar donde se brindaba el desayuno era súper lento el servicio y poco cortez , le llamaban "cortecia" aal desayuno siendo que se pagó por una espectativa de desayuno muchos días 6días y cada vez que uno iba por el desayuno parecia que estaba solicitando caridad... El desayuno no es un desayuno... sino una guarnición de cualquier cosa.

4.0 / 10.0

Nov 2023

La recepcionista Jeny excelente el resto malísimo

El trato de la recepcionista Jeny fue excelente, ayudó a resolver temas, atendió con mucha paciencia y con un excelente trato, el resto de la experiencia nada bueno

Habitaciones medio limpias, con cucarachas, toallas percudidas y viejas, la programación en la televisión malísima, sábanas sucias

7.0 / 10.0

Sep 2023

Normal

La ubicación muy buena , a media cuadra de quinta avenida y media cuadra de la playa.

Las toallas viejisimas, nos dieron toallas rotas , un día tuvimos que esperar como media hora para que nos entreguen la llave del cuarto porque no había nadie , ni aunque llamemos o gritemos aparecía alguien para recibirnos.

10.0 / 10.0

Sep 2023

Hotel cómodo y en buen precio

Muy buena ubicación, a pesar de estar muy cerca de la 5ta no se escucha nada de musica ni ruido externo x lo que se descansa muy bien, excelente relación precio calidad, la habitación amplia con mini bar y AA, la atención muy calida de todos los empleados sobre todo de Alberto en recepción

Un poco de olor a humedad en las habitaciones

5.0 / 10.0

Sep 2023

No era lo que me vendieron!!!

Solo la piscina

La habitación standar que aparecía en el booking no era ,las toallas se veían sucias eran blancas pero parecían gris, tuve que solicitar otra habitación. Y aun así no es lo que muestra en booking.

10.0 / 10.0

Aug 2023

Exceptional

Me and my girlfriend really enjoy staying here almost every week. The staff is exceptional. Oswaldo (front desk) again went above and beyond. The night clerk also was very friendly and provided us with additional items, unfortunately we didn't see him again to be able to tip him for his great assistance. Thank you all.

No complaints.

7.0 / 10.0

Aug 2023

Good

the location

rooms a bit old, breakfast could be better

7.0 / 10.0

Jul 2023

Excellent

The location of the property and the room was amazing. Housekeeping was amazing, especially Irma.

The elevator did not work and I was on the 4th floor. The pool is more like a wading/kiddy pool.

10.0 / 10.0

Jul 2023

Totally recommend

The staff is kind hearted and efficient. The thing I love mostly was that you don't hear the neighbours and that the ac works perfectly. It's hard to find a hotel that actually chills the room with this weather. Oswaldo, Matias and a clerk (young lady) were really great. We didn't see the cleaning staff but no complaints there. We normally go to different hotels per week but will return to this one. 😊

Probably the TV setup. We were unable to connect our devices or to watch Netflix with the TV. No biggie. Also we didn't request assistance for that matter.

2.0 / 10.0

Jun 2023

Very poor

+ Positive was the polite and nice service. + Equally positive was the location and proximity to the beach.

- On the negative side was the monotonous breakfast. The basic breakfast was scrambled eggs with coffee and a small glass of orange juice. For an extra charge you could order your breakfast with extra ingredients. I would have liked more variety as a choice. - Also very disappointing was the loveless room. There was only a small window overlooking a wall and no balcony. Otherwise there were no pictures which would have made the room a bit more lively. - You had to pay extra to leave your luggage if the room was not free when you checked in.

4.0 / 10.0

May 2023

Disappointing

The room was awful! It smelled moldy, was old fashioned, not clean, without windows and the AC was super noisy. Bad at all

7.0 / 10.0

May 2023

Busy night life yet relaxing time

The pool was nice the room spacious with a big fridge. Beds were really comfy. Staff was friendly. Location great, beach was good but tons of seagrass by this time of the year.

The breakfast wasn't like on the presented picture. It is served in a close by hotel, but it's nothing special, the same every day: small portion of scrambled eggs, 2 toasts and butter, jam, orange juice and coffee. The receptionist couldn't speak much English, but they were friendly.

4.0 / 10.0

Apr 2023

Disappointing

The staff was great. The night front desk gentlemen was so nice and friendly. Offered to carry bags upstairs. Always said hi. The location was fantastic. The room was nice and big with a little ocean view.

The hotel is advertised as "adults only" that clearly was not the case. The elevator was broken with no signs of trying to fix it. Hard for an older lady with bad knees to walk up to the 5th floor. Asked for a different room, was told "no we can't do that" The pool was nice most days. Some days on the dirty side.

4.0 / 10.0

Mar 2023

Missing the water and towels

There were no towels and water in the room, I had to ask for them. Was very hard for me to find the hotel location

10.0 / 10.0

Mar 2023

Excelente hotel

Todo en general excelente, principalmente el trato del personal.

4.0 / 10.0

Mar 2023

Needs attention to mechanical. Better breakfast needed

Close to the beach

Molded shower curtains, and exhaust vent..danger to health.. Exhaust fan not working Sink in room water barely comes out Breakfast was terrible - only ate breakfast once 😞 I wanted to move to other hotels but the front desk said my money isn't refundable, so just stayed. Booking.com should provide some discount and or refunded as I based my booking via Booking.com

8.0 / 10.0

Mar 2023

it was good, but definitely wish the elevator had worked, and that we could have slept more, but overall it was decent.

easy to get to, center of everything! very nice room - King comfort. big room, next to the pool. very close to the beach, great people at the front, very very clean. AC worked very well!

elevator was broken, and the kitchen was down…so we had to go to another property down the road to get the free breakfast. but it was a good breakfast. 4 flights of stairs with a broken elevator was hard. there is a club nearby and loud music until 3am - louder on Saturday and Sunday. if you are wanting to rest and just do tours during the day, that gets old really fast.

8.0 / 10.0

Mar 2023

Very good

percent ;) closer to tebe beach Ánd 5th Avenue

3.0 / 10.0

Mar 2023

Poor

Lift wasn't worked during our trip. Had to walk up to the top floor every time. Extremely noisy at night time.

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is $126 per night. This rental is $13 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Illusion Boutique "Near Beach". For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Illusion Boutique "Near Beach". Enjoy the water!

Is Illusion Boutique "Near Beach" pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Illusion Boutique "Near Beach"?

We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, balcony or patio, and hot tub or spa.

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Illusion Boutique "Near Beach"

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Quadruple Room

Suite Junior

Prestige Double Room

Deluxe King Room with Partial Ocean View

Superior King Suite

Illusion Boutique "Near Beach"

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Quadruple Room

Suite Junior

Prestige Double Room

Deluxe King Room with Partial Ocean View

Superior King Suite

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Illusion Boutique "Near Beach" pet friendly?

What amenities are available at Illusion Boutique "Near Beach"?

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