Candlewood Suites - Plano North, an IHG Hotel
Hotel in Plano, TX
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
About this hotel
Set within 3.1 km of Historic Downtown Plano and 25 km of Gerald J. Ford Stadium, Candlewood Suites - Plano North, an IHG Hotel offers rooms in Plano. Featuring a fitness centre, the 2-star hotel has air-conditioned rooms with free WiFi.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Parking
TV
Gym or Fitness Center
Map of Plano, TX
Available Rooms
Studio Suite with Two Queen Beds
2 Queen • 387 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Studio Queen Suite
1 Queen • 387 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
One-Bedroom Queen Suite
1 Sofa • 1 Queen • 602 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Studio Suite
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Queen Studio Suite with Hearing Accessible Roll in Shower - Non-Smoking
1 Queen • 333 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
3.0
The front desk lady was awesome. I forgot her name but she was a young black lady. She was very professional.
The room has a bad smell, and I was greeted with a roach on the counter upon entering. I couldn't get comfortable with the smell and had to try and sleep with lights on because I didn't want any roaches to appear when turning lights back on. The bathroom was ok, not perfect. There was only enough towels for one person and I paid for more than one. We couldn't switch rooms because they were all booked. So we couldn't get out of the horrible smell. One of the picture frames were missing a picture. I will NOT be paying to stay here again.
1.0
Well, I was confused about staying there upon arrival because it didn’t feel like a hotel. It was a bunch of kids running around and a lot of lobbying. I had a two queen suite and my room and the linens smelled old and musky, which made the entire room smell. Shortly after being in the room a couple of hours, my son discovered a couple of German coaches. We instantly grabbed all our belongings and jolted down stairs. Staff was very nice and tried to make it right by accommodating us with two new rooms and a free snack item from the store. Now, I wasn’t going to leave a review, however one of the rooms we were given smelled of urine! By this time we were tired and just pushed through the night so we could leave in the morning. Worst experience I ever had while staying in a hotel. I will never give another Candlewood Suite my money.
Roaches, smelled awful, rooms weren’t properly cleaned.
10.0
Miss Tia was so professional and friendly. She provides excellent customer service. The room was very clean and comfortable
The water pressure in the shower was pretty low and went cold after a few minutes. It eventually went back to hot.
7.0
Good location. No issues.
8.0
I just moved to Tx from Phoenix. The property is very clean and smells good when u walk in. Tyler checked in my husband and I in and was so kind and helpful. She was the best!!! All if the staff are friendly. The hotel sits off by itself which is great but there are a lot of shopping nearby
They provide free washing which is great but some residents will take your clothes out of the washer so you just have to watch your stuff or wash them later in the evening when it's not so busy. So that's not the hotel's fault. I did see a couple of roaches but again that may be from other guests living here for extended periods because hotel is really clean.
1.0
The first room we got , the ac didn’t work. so we had to moved to another room with 2 queen beds.
In that second room, I found a croach. Rooms aren’t clean.
5.0
The wifi was strong and didn't have any issues.
Lack of hot water. Lack of meeting space that wasn't the lobby.
The curtains didn't close entirely and were blown around by the AC unit, so the sun kept waking me up.
No meal options. The commissary was an additional cost.
No cleaning service. I heard of several issues from other rooms but did not have those myself.
1.0
nothing everything was bad.
the room had a bad smell, towels had yellow stains asked for more and were told they didn’t have any clean ones.
the staff was just rude, room smelled so bad and the bedding was dirty and was not able to cancel, so i could go somewhere else.
5.0
there were roaches
10.0
close to family
no breakfast daily
5.0
The room was very spacious & it had a mini kitchen & full size refrigerator.
Killed several small roaches in the bathroom & 1 on the kitchen counter. One of the kitchen drawers had what looked like old cooked rice. Floors didn’t look swept well. Refrigerator motor noise kept us up all night—Very Loud!
8.0
spacious rooms, decent complimentary coffee
broken shower
3.0
The manager was very understanding and thoughtful. She made sure we were not totally disappointed in our stay.
Pests in our room and a strange odor through out the hotel.
1.0
I did like the lobby area. It was new and also appeared to be clean.
This hotel is less than 3 years old and is infested with roaches. I live in this area and only came to stay for a few days because my air conditioner was out and we were waiting for a new one to be ordered and installed. A gentleman of the staff was very dismissive and unkind
10.0
feels like home..
everything was good
1.0
We didn’t care for it at all. It was nasty and the atmosphere was not pleasant
Everything could of been better. Nasty. Dirty. Defective door. No key to go in and out. Once in locked in. Carpet tore up. Smelled like dog urine
8.0
Convenient location and friendly staff.
Not god smell on the 3rd floor.
10.0
I really liked the rooms. I enjoyed the studio sweet it felt like home.
3.0
The location was nice, the room was spacious, and the beds were comfortable.
The cleanliness of the room was horrible, there was a dishwasher full of dirty dishes from the last person that stayed IN the room, the shower products were empty, and the coffee material was also empty in our room.
8.0
I liked everything about the room.
There was nothing not to like about the hotel.
FAQs
How much does this hotel cost compared to others in Plano?
The average price for a rental in Plano is $160 per night. This rental is $101 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Candlewood Suites - Plano North, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Candlewood Suites - Plano North, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Candlewood Suites - Plano North, an IHG Hotel?
We found 6 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and tv.
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