The Benson Hotel

4.1

Excellent(589 Reviews)

Hotel in Cairns

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Officially opening our doors on July 1, 2021, The Benson Hotel has taken over a previous hotel.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Beachfront or waterfront

Garden

Map of Cairns

Nearby attractions

Hartley's Crocodile Adventures

22.8 mi

Skyrail Rainforest Cableway

7.5 mi

The Australian Armour And Artillery Museum

7.4 mi

Babinda Boulders

29.5 mi

Available Rooms

1 King • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 236 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

The Benson Hotel

$$$$

4.1

Excellent(589 Reviews)

Hotel in Cairns

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Officially opening our doors on July 1, 2021, The Benson Hotel has taken over a previous hotel.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Beachfront or waterfront

Garden

Map of Cairns

Nearby attractions

Hartley's Crocodile Adventures

22.8 mi

Skyrail Rainforest Cableway

7.5 mi

The Australian Armour And Artillery Museum

7.4 mi

Babinda Boulders

29.5 mi

Available Rooms

1 King • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 236 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

4.1

Excellent(589 Reviews)

100% verified reviews

4.1

Aug 2024

barely adequate

Location

Profiling by staff

4.1

Aug 2024

Location was good making everything within walking distance.

All Good.

Only free to air television was very disappointing, especially for a 4-star hotel.

4.1

Jul 2024

Short stay in Cairns

La posizione ed l'albergo in generale erano centrali e nuovi. Avevano una piscina di cui ho usufruito che era tranquilla. Vicinanza al centro ed alla marina.

Il rumore che faceva il condizionatore centrale che stava alla porta della mia stanza.

4.1

Jul 2024

Excellent

Location, facilities,staff

4.1

Jun 2024

enjoyed our stay on our 57th anniversary, and we'll be back.

location right in middle of town close to pool. bed comfortable and spacious room, secure car park.

breakfast wasn't the best and not hot enough.

4.1

Jun 2024

Nothing to complain about so all was good

Nil

4.1

Jun 2024

Good

Accommodation was great

You could not dine in the hotel every night if you did not want to go out

4.1

May 2024

Definitely would be back again

A good range of food

4.1

May 2024

問題なく過ごせて良かった。

立地が何するにもとても良く便利で、新しくて施設は綺麗だった。シャワーもしっかりお湯が出る。子供がいるのでベッドを壁につけて欲しいとお願いしていたらできないと言われていたが、実際は壁につけてくれていた。

カーペットにダニがいたようで何ヶ所か噛まれた。

4.1

Apr 2024

Trevligt och centralt

Fint rum, god frukost

Lite svårt o förstå vart de ligger

4.1

Apr 2024

Good stay staff we’re great

Not cookie cutter

Didn’t have a toilet brush. Also the bfast room could do with a tv on for morning news & papers. Better choice of teas & only one type of juice- orange?

4.1

Feb 2024

Great value

The value for price

The pool area has no shade

4.1

Feb 2024

excellent

Perfect hotel

4.1

Feb 2024

comfortable & convenient I'll give it another try

bed was super comfortable

pool was off line, was suppose to fixed later that day, was not fixed for the 3 days I was there, you need a pool

4.1

Dec 2023

It was a fun graduation stay better than schoolies

Comfy, fast service

4.1

Dec 2023

Perfect, close to everything.

So flash

4.1

Nov 2023

A great place to stay in Cairns CBD, close to everything. Breakfast was great.

Modern facilities, great breakfast

Mattress and pillows

4.1

Nov 2023

Average

The bathroom was nice. The bed was comfortable. Location was handy. Although I would not stay here on the weekend due to noise from nightclub across the road

The air conditioning was terrible. Unable to adjust to a pleasant temperature. This is evident in other reviews of this property. Pillows were uncomfortable and to bulky. There needs to be a selection of different styles of pillows for guests.

4.1

Sep 2023

Comfy stay, but check for additional charges

Clean and comfortable bed. Has a microwave

Communication wasn’t great, I had requested a cot and car park and asked if there were additional charges before my flight to Cairns. Got a response back saying they put a note on my booking as per my request and there were no additional charges. Upon check-in I was charged car park and cot hire. I showed the reception the confirmation from the team that I was told there’s no additional charge and if I could speak to a manager on duty. But receptionist said it’s their policy to charge and a manager is not on duty until the next day. The next day came, I checked out wanting to speak to the manager on duty, but still no manager on duty until 11am, checkout was 10am and had to catch my flight. In the end, we paid the additional charges, without being able to dispute or show that there’s an issue with the teams communication.

4.1

Aug 2023

Superb

Large, new and clean rooms. Great facilities & location.

4.1

Aug 2023

Great location

Location was great & central to all. Room was spacious and comfortable.

Two single beds pushed together to make a double and felt like you were rolling into the middle. Toilet paper could’ve been thicker ply

4.1

Aug 2023

Overall good

Only dissapointment was the breakfast. Was not keen on it, for the price variety was standard.. Service, position & cleaningness was good. Not flexible with checkout, wanted to use facility & was limited.

Breakfast not a fan of it. Not worth the money you pay.

4.1

Aug 2023

Pleasant stay in clean well located hotel near centre of Cairns.

Great location near Centre of Cairns

Only ate breakfast there which was ok but nothing special. They only offered instant coffee with the breakfast included in the room rate, whereas it should be real coffee - I was told I would have to pay extra if I wanted real fresh coffee.

4.1

Jul 2023

Disappojnting service from management

great location and good facilities.

the air conditioner is set at 23’ and the temperature outside was 18’. Too uncomfortable to sleep in the room so had to sleep on the balcony for a few hours. Assistant Manager said she would negotiate a better room rate however has not acted on this.

4.1

Jul 2023

Comfortable facilities and room

Liked the updated features of the room. It was very comfortable

Tried to check in at about 2:30 pm. Told that the room was not ready duty to a problem with the linen guy. Told to leave and come back later. No approximate time given. Really not happy with reception at that time. Came back half an hour later, no apology. Reception staff could do a lot better.

4.1

Jul 2023

Not great star near water instead

Location was ok

Smelled like mildew in hallways and room. Advertised the pool bar and restaurant was open with live music Friday nights and it was closed all Friday night.

4.1

Jul 2023

Superb

Loved the modern look, staff were friendly and very competitive pricing. Very clean rooms and beautiful outlook.

The restaurant wasn’t open on Sunday for dinner. Pool was beautiful but didn’t have any umbrellas or options for shade.

4.1

May 2023

Renovations happening atm

Room was clean and beds were comfy. The bathroom is fabulous.

The noise that was going on with the renovation or works in room next door and further upstairs. Didn't like how the carpark exit gate was left open overnight and during the day

4.1

May 2023

Was Ok for our purpose.

Centrally located in Cairns. Close to all the main eating locations on the beach front. Within walking distance to the railway station.

The hotel was obviously undergoing upgrading. There was no electric jug in the room but there was a microwave. The room was booked for 3 adults but there was only utensils for 2.

4.1

May 2023

Ridiculous

Nothing

Having my stuff stolen and the constant Yelling you could hear outside the room and I was unable to sleep and woke up my guests.

4.1

May 2023

Exceptional

Was a nice place

4.1

May 2023

Not worth it. So much potential....one day.

New bathroom renovations are nice. Much better than the old mouldy smelly walls.

I was told I would be refunded for 1 of 2 nights stay. Yet got charged 6 days later for both nights. When calling Reception, I just get told "manager will call you back"......still waiting. I've been staying here for work purposes for almost a year. Never again unfortunately. So much potential, so little f**** given from management and staff

4.1

May 2023

Disgusting, waste of money!

The location was central in the city

When we arrived the room we were allocated wasn't cleaned. Poor communication between staff as the cleaner mentioned she told them it wasn't ready. The floor we were on was unrenovated, the bathroom full of mould, the quilt had blood on it and there was no shower curtain so water poured onto the bathroom floor and toilet. The restaurant wasn't open on Saturday for lunch which is pretty poor for a city hotel. Unfortunately not worth the money especially when the rooms were advertised as renovated. The rooms aren't sound proof either so you can hear all the young teens arriving home from clubbing and carrying on in the hallways. The worst thing as a family of young children staying for a celebration of a birthday was to find out that young teens were given the renovated rooms but are out all night and a family (who spend more time in the room) are given the poorly maintained rooms. Disappointed and will tell everyone about it!

4.1

May 2023

Good but lacking in facilities.

On arrival I asked how do I access the car parking and was extremely disappointed that I had to pay $20.00 a night for parking. We were very lucky that we only needed to use the car parking for 1 night only. This cost factor should have been advised to us when we made our booking. No face washers were available in the room and house keeping when we asked for them said, we don’t supply them. No views from our room only the view of the private car park below.

FAQs

How much does this hotel cost compared to others in Cairns?

The average price for a rental in Cairns is $184 per night. This rental is $85 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Benson Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Benson Hotel. Enjoy the water!

Is The Benson Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Benson Hotel?

We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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The Benson Hotel

Hotel in Cairns

Reasons to book

About this hotel

Amenities

Map of Cairns

Nearby attractions

Available Rooms

The Benson Hotel

Hotel in Cairns

Reasons to book

About this hotel

Amenities

Map of Cairns

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Cairns?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Benson Hotel pet friendly?

What amenities are available at The Benson Hotel?

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