Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Outdoor pool, open 8:00 AM to 10:00 PM, cabanas (surcharge)

Junior Suite, 1 King Bed, Non Smoking, Oceanfront | Private kitchen | Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Lanai, Oceanfront (Corner) | In-room safe, desk, free cribs/infant beds, free WiFi

Eco-friendly toiletries, hair dryer, towels

4.0

Good(1,250 Reviews)

Hotel in Hilo, HI

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Beachfront hotel with a golf course for sun and fun
Catch some rays at the beach, practice your swing at Grand Naniloa Hotel Hilo - a Doubletree by Hilton's onsite golf course, or enjoy snorkeling.
Weekly housekeeping is available.
Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers 379 accommodations with laptop-compatible safes and safes. 48-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered weekly and microwaves can be requested. Housekeeping is provided on a limited basis.

Guests can play rounds at the 9-hole golf course. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Garden

Map of Hilo, HI

Nearby attractions

Available Rooms

Room, 1 King Bed, Non Smoking

1 King • 298 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Lanai, Oceanfront (Corner)

1 King • 341 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Junior Suite, 1 King Bed, Non Smoking, Oceanfront

1 King • 742 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

1 King • 550 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Bedrooms (KAMEHAMEHA)

2 King • 1142 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

$$$$

4.0

Good(1,250 Reviews)

Hotel in Hilo, HI

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Guests can play rounds at the 9-hole golf course. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Garden

Map of Hilo, HI

Nearby attractions

Available Rooms

Room, 1 King Bed, Non Smoking

1 King • 298 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Lanai, Oceanfront (Corner)

1 King • 341 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Junior Suite, 1 King Bed, Non Smoking, Oceanfront

1 King • 742 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

1 King • 550 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Bedrooms (KAMEHAMEHA)

2 King • 1142 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Reviews

4.0

Good(1,250 Reviews)

4.0

Nov 2024

This was my second time staying at the Grand Naniloa Hotel and it was better than the first time (thought the first time was great too!). Front Desk Associate Aisha was very nice and kind to me. I mentioned in passing I was there for the Honoka`a Renaissance Festival, but unfortunately traveling solo since my spouse was currently deployed. She was nice enough to go ABC (Above and Beyond the Call) to accommodate my (impromptu) room preference request. PM Bartenders "Great" Scott and Robert - my first night there, I made friends at the bar with a gaggle of people (we were kind of loud and cracking jokes) but "Great" Scott and Robert were so friendly, provided great service and made us all feel like friends at the end of the night. For being a solo traveler, I did not feel alone. Mahalo!

4.0

Nov 2024

From valet through check-in, the customer service is beyond amazing. Unfortunately, my great deal was in a wing yet to be rehabbed. The huge gaps around the door and its frame was amazing - a nightlight and a major fire hazard in one.

4.0

Oct 2024

Property is undergoing much needed renovation. But overall the service is good.

4.0

Oct 2024

This hotel is absolutely awful I have no idea why Hilton wants to add their name to this disgusting property. I think Paris should tour this property im sure she would be thoroughly disgusted. Its old dirty definitely not a 4 star as they represent I would barely give it 2 stars. Stay away!

4.0

Oct 2024

For an establishment, charging premium prices, you’d expect some level of upkeep. But no, it seems to have taken vintage to a new level of neglect. The rooms are outdated to say the least. Old carpets, and furniture that looks like it’s been scavenge from a yard sale complete with stains. The only good thing I can say is the front desk staff was friendly.

4.0

Oct 2024

We arrived a little early for check in, our room wasn't ready (which to be fair we knew this may be the case). By the time it WAS ready it was almost an hr past check in time. Upon getting to the room, we got hot in tbe face with what can only be described at horrific body odor of persons morally opposed to bathing (perhaps this was the check in delay?). Once the room aired out it was pleasant and was the beautiful ocean view we requested. The room did have small cockroaches that seemed to go wild at night. The staff addressed this as soon as we reported it. Long black hairs on tbe bathroom floor and on the pillow cases that are not mine (im blonde) was a little unnerving. On site restaurant was good and staff were accommodating. Free daily drinks is a nice touch (2 from the bar daily, from a specific menu, and a coffee water and juice station available as oftern as you'd like in the lobby) and cookies on arrival was appreciated. Valet parking only at $25 a day, unless you're lucky enough to find street parking which we were. Overall a pleasant trip with great staff, but the cleanliness of the room left a little to be desired.

4.0

Oct 2024

Not impressed. Have spent years of travel to foreign countries and never experienced bed-bugs in my life. Welcome to Hilo Hilton bed-bug hotel. Staff was great and gracious and accommodating but the hotel needs serious upgrade and renovation. Hopefully as a Hilton Honors Member they will read this review and take it to heart. Aloha

4.0

Oct 2024

We stayed at this hotel as a part of our trip to Hawaii. It is close to the airport which was a huge plus after a long day of travel. The ground is beautiful and well kept. A restaurant is on site and the food and service was really good. I loved my room and the view. Bed was very comfortable and room is spacious. I would definitely recommend this hotel and I would definitely stay here again.

4.0

Sep 2024

Very disappointed for what we saw on the internet. The building and especially the rooms need updating. Our room which was 436, corner room was like staying in a hotel on the over side of the railroad tracks. Rusty chrome, cracks in the tile in the bathroom, we were even scared to go out on our wrap around deck, paint peeling off, cracks in the cement, railing was in awful shape. The bathroom sink had so many cracks in it, we were afraid to touch it as it would come apart. The crack in the room door gave so much light in that we almost didn’t have to turn on the light switch.

4.0

Sep 2024

It was amazing. The staff was excellent. Definitely worth coming back to.

4.0

Sep 2024

Overall the hotel was amazing! Staff was welcoming, friendly and accommodating. The location on the bay was gorgeous! The two structures on each side of the hotel were rundown, condemned and caused concern for safety

4.0

Sep 2024

I was debating on how many stars to give. It definitely doesn’t deserve 5 stars. The place is worn down even though they keep the outside looking nice. They have a nice gift shop. They have good food. They also offer rentals for things like kayaks and snorkels. My problem is it said it was pet friendly and they charge you a fee for a pet friendly room. They charge a $250 nonrefundable deposit on top of that. They charge $25 for vallet parking. Charge for various other things that typically are included with a room. The rooms are definitely outdated so it doesn’t feel clean even though it is. The area around the hotel seems to have a lot of sketchy people. If you are a smoker there is only one area and you have to stand in the direct sun. The workers are very nice. It’s not worth the cost.

4.0

Sep 2024

The bathroom sliding door was broken and would not close properly. The room is weathered and outdated. The sliding gl

4.0

Aug 2024

Swam with 4 Ohu (sea turtles) at dock in am w high tide, was incredible and water very safe w little current. You can float for days and dont forget to dive off the walkway to right of dock, just walk carefully across rocks as they can be very slippery when wet. Aloha!

4.0

Aug 2024

The hotel had mechanical issues with its water pressure booster pump making the room uninhabitable due to noise. It sounded like a jackhammer next door, waking us up. The hotel pretended the problem did not exist. We showed them a video. And then they told us it would be fixed by the next evening. It was not. When we insisted they switch our rooms, they downgraded us from a full oceanfront with lanai to partial oceanfront without a lanai. The “compensation” they provided did not cover the price difference between the rooms classes.

4.0

Aug 2024

The hotel facility is good, fresh guava juice, coffee & tea in the lobby which is very convenient. The hotel provide good activities (snorkeling gear, golfing, etc.) The room is not that remarkable, a little small, so harder to organize things.

4.0

Aug 2024

It is a beautiful property with amazing views of the Pacific Ocean bay. The grounds were landscaped beautifully and plenty of seating areas for views of the harbor. We had a balcony that overlooked the grounds, harbor and city! We loved it! Our favorite hotel we’ve ever stayed in!

4.0

Aug 2024

Loved the lobby small pool

4.0

Aug 2024

Stayed in Jr Suite for 7 nights. The view from guest room was amazing and we enjoyed our stay in Hilo. The hotel staff was friendly and helpful. This historic hotel was nicely renovated and felt comfortable. The only weak point was the slow elevator.

4.0

Aug 2024

Beautiful property great pool, not heated no jacuzzi. Beautiful beach, it is swimmable but you want to know when and what parts, its alot of coral...but has swimmable parts. Great tide pooling, lots of sting ray at night. I think i stood during a sports event there were many kids, i also had 2 kids. Kids were out till late playing having a great summer my kids made friends with local kids who were there for sports and had a blast. Kid friendly, pet friendly too. We took a shelter dog out for the day and we were able to nap in our own room! Perfect place to explore Hilo side in the middle of everythjng. Rooms are nice. We loved it.

4.0

Aug 2024

The second time staying here. Always a nice place to stay

4.0

Aug 2024

Nice and quiet. Only problem was they tried to charge me for valet parking when it was already included.

4.0

Aug 2024

Love this spot! Old school Hilo charm right on the water!

4.0

Aug 2024

Nice staff, gift shop was good, nice ocean/bay view. Easy to drive around town.

4.0

Aug 2024

Area was not nice. Both hotels on each side were abandoned with homeless. Hotel was in need of repairs.

4.0

Aug 2024

Overall an unpleasant experience. Staff was short and unfriendly. I requested service for my room as I was staying for three nights and received a message the next day that I needed to request it 24 hours in advance. I did so and they didn’t arrive to clean the room until I had returned close to 3pm. At that point I just gave them my dirty towels and requested new ones. On top of this, I did not have hot water for the first two nights.

4.0

Jul 2024

Great property

4.0

Jul 2024

Great staff, clean rooms, exterior needs a lot of work, not much around property and parking is slow and expensive

4.0

Jul 2024

There arent many good options in Hilo HI. Amongst those, this isa good option, I feel it could be better in price,

4.0

Jul 2024

Hotel needs to be renovated. No room service was done. Received not the room as we have choose at pre-check-in via app. Not the service as I expect as Hilton honors gold member.

4.0

Jul 2024

The actual property was nice and we felt safe within the property. However, the surrounding area was dirty and rundown. You couldn’t really walk around.

4.0

Jul 2024

The valet service was convenient and lobby looked good. The scenery around the hotel and room view was very nice. I did not like the room because it looked so old and they did not provide the water refill machine but an ice making machine. We went out and came back finding that the key using to open the room did not work. Moreover, we could hear people talking from outside the room clearly and probably they could here us too. :(

4.0

Jul 2024

Beautiful views, well maintained hilton

4.0

Jul 2024

Great place will come again.

4.0

Jul 2024

The location is perfect. Beautiful and accessible. Service is great. The pool is small. Building needs updating. Overall though we enjoyed our stay.

4.0

Jul 2024

My a/c unit could nit go below 76 and was very loud.

4.0

Jul 2024

Naniloa is the perfect place to jump off and go on adventures. The location next to the ocean is perfect

4.0

Jul 2024

Perfect for your vacation 🎄

4.0

Jul 2024

We had an ocean front view which was perfect in watching the 4th of July fireworks show on Hilo bay. There were tiny ants and small cockroaches in the room. The elevator was loud and we can hear it from our room.

4.0

Jul 2024

The actual property grounds were gorgeous, but the area around the property needed to be cleaned up to match the hotel grounds. I would not have felt safe letting our teens walk around on their own. Our room was dated but comfortable. The elevator was slow and got stuck one time. Did not like having to pay for breakfast when we already were paying a high price for a room. Loved being close to Volcanoes National Park, Rainbow Falls, Akaka Falls, and Richardson Beach.

FAQs

How much does this hotel cost compared to others in Hilo?

The average price for a rental in Hilo is $230 per night. This rental is $14 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Grand Naniloa Hotel Hilo - a Doubletree by Hilton. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Grand Naniloa Hotel Hilo - a Doubletree by Hilton. Enjoy the water!

Is Grand Naniloa Hotel Hilo - a Doubletree by Hilton pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.

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2star

1 queen bed

Garden · Kitchen or Kitchenette · Internet / Wifi

Indulge in a peaceful retreat at Dolphin Bay Hotel, our elegant Hotel in Hilo. Enjoy amenities including Internet / Wifi, Laundry and Kitchen or Kitchenette, and more.

$$$$

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Hotel in Hilo, HI

Reasons to book

About this hotel

Amenities

Map of Hilo, HI

Nearby attractions

Available Rooms

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Lanai, Oceanfront (Corner)

Junior Suite, 1 King Bed, Non Smoking, Oceanfront

Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

Suite, 2 Bedrooms (KAMEHAMEHA)

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Hotel in Hilo, HI

Reasons to book

About this hotel

Amenities

Map of Hilo, HI

Nearby attractions

Available Rooms

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Lanai, Oceanfront (Corner)

Junior Suite, 1 King Bed, Non Smoking, Oceanfront

Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

Suite, 2 Bedrooms (KAMEHAMEHA)

Reviews

FAQs

How much does this hotel cost compared to others in Hilo?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Grand Naniloa Hotel Hilo - a Doubletree by Hilton pet friendly?

What amenities are available at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

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