The Exchange Regency Residence Hotel
3.5
Average(739 Reviews)Hotel in Pasig
3-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Family-friendly Pasig hotel in Ortigas Center with 2 restaurants
Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
The Exchange Regency Residence Hotel offers 216 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LED televisions come with premium digital channels. Bathrooms include showers.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
The Exchange Regency Residence Hotel offers 216 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LED televisions come with premium digital channels. Bathrooms include showers.
This Pasig hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Map of Pasig
Available Rooms
Deluxe Room
1 Queen • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Premier Room
1 Queen • 377 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite
1 Queen • 1 Double • 694 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Twin Room
2 Single • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Premier Twin Room
2 Single • 377 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
3.5
Average(739 Reviews)3.5
Worst accommodation/Clean conditions are cockroaches roaming around, the bed is partially springy and one side is off, so I gave them a room. When I asked them to change it, they replaced the bed mat with something smaller than the original size after 2 hours. The trip was a mess because there was no room cleaning at all after 2 days
3.5
First off, i wouldnlike to state my review has absolutely nothing to do with the staff as they did their best tobtry and resolve a bad situation.
Amenities are good.
Staff is great.
Elevators are horrible. They can take up to 25 minutes to arrive as there are only 3 elevators for the whole tower and one of them was not servicing the hotel.
Lastly, the sheer number of cockroaches is overwhelming. Staff is aware as they state that even though they do regular pest control, they cannot control whst the people in the apartments do. Even though i had my room sprayed twice, the cockroaches persisted. In the bathroom, on the desk, on the nightstands... EVERYWHERE!
3.5
I was just concerned about the bathroom shower head
It needs to be fixed or replaced for a new one
3.5
Small cockroaches everywhere.
3.5
Nice place
3.5
Staff were very helpful. Its a old property though, so there were a lot of small things that needed fixing.
3.5
I saw lots of small cockroaches, our pillows are dirty, safety box was broken , kettle was broken so I couldn’t make my coffee over all we are not comfortable to where we stay at :(
3.5
The hotel has a good location, near malls and restaurants. However, it’s an old hotel and need some remodeling to maintain condition of the rooms and its amenities. Overall, the value for the price is okay
3.5
Please make your towels are cleaned properly. It smells bad.
3.5
There was a kitchen but no detergent or cleaning supplies, so we dare not use the cutlery and tableware
3.5
Old and very unkept hotel. Very embarrassing....
Check in at you own risk.
3.5
As to the location: It’s ok just near to we where to go, however we are disappointed of the cockroaches rooming around mostly at the comfort room
3.5
A bit outdated but overall it was a good stay.
3.5
A bit outdated but overall it was a good stay.
3.5
What I don't like is I stay 6 days but I only have 1 towel I request but nothing until I go out and the sink is clog
3.5
What I don't like is I stay 6 days but I only have 1 towel I request but nothing until I go out and the sink is clog
3.5
The room given to me was dated and had small cockroaches in the bedroom and bathroom. The next morning I asked to be transferred and the staff transferred me to a room which is bigger and cleaner, but the room still had cockroaches in it. Guests should note the hotel staff are not available from midnight until 8 in the morning. There were a couple of times that I called the staff at the front desk during regular hours but nobody was answering.
3.5
The room given to me was dated and had small cockroaches in the bedroom and bathroom. The next morning I asked to be transferred and the staff transferred me to a room which is bigger and cleaner, but the room still had cockroaches in it. Guests should note the hotel staff are not available from midnight until 8 in the morning. There were a couple of times that I called the staff at the front desk during regular hours but nobody was answering.
3.5
The staffs were nice. I came so early but they gave me a room. Wifi is good. Room is ok. Not so clean. The AC was so noisy. I could not sleep.
3.5
well my wife and I enjoyed the biillards/pool area, the staff was very good in helping any concerns we had.....and as always the staff was friendly and polite.
the only thing I didn't quite appreciate was the rental of the water kettle, I think it was far too high , could have bought a new one for the week we stayed there...
3.5
well my wife and I enjoyed the biillards/pool area, the staff was very good in helping any concerns we had.....and as always the staff was friendly and polite.the only thing I didn't quite appreciate was the rental of the water kettle, I think it was far too high , could have bought a new one for the week we stayed there...
3.5
liked the location, did not like the smelly building and slow elevators
3.5
Leaking toilet basin. No basic amenities like slippers and toothbrush/paste.
3.5
we have an enjoyable stay for the first time in this hotel... family-friendly. except for limited availability of elevators especially when more guests are coming in.
3.5
WiFi doesn't work. No free bottled water no hot water shower. Beds can feel the springs. Elevator waiting average 30 minutes. Facilities not as describe as everything is under maintaomamce or spoilt. Very run down. Definitely a waste of money.
3.5
WiFi doesnt work. No free bottled water no hot water shower. Beds can feel the springs. Elevator waiting average 30 minutes. Facilities not as describe as everything is under maintaomamce or spoilt. Very run down. Definitely a waste of money.
3.5
I didnt like the place at all. The toilet was clogged and the units and bldg itself has a certain smell.
3.5
Nothing really special about this hotel. The staffs tried really hard to make the hotel spic and span. But, alot of their guests are making too much noise, spits on the floor and doesn’t know how to respect other guests and staffs as well. First time to see a post in a hotel stating a fine for spitting on the floor. I thought, everyone should not be spitting inside any building. Anyway, I’m not sure if I’d stay in this place again. Not because of the staffs, but because of the kind of guests they accept in their hotel.
3.5
Elevators are so slow to arrive, no milk for coffee and only one tea bag for the room. Loved the cookies.
3.5
Great location, close to Shopping and restaurants
Friendly and helpful staff and good amenities
The elevator floor assignment or designation needs to be revisited. It takes long and stops at every floor.
Maybe assign one for residence and one for guest so that the elevator doesn’t go to all floors
3.5
Great location, close to Shopping and restaurantsFriendly and helpful staff and good amenitiesThe elevator floor assignment or designation needs to be revisited. It takes long and stops at every floor.Maybe assign one for residence and one for guest so that the elevator doesn’t go to all floors
3.5
I booked the room last minute and arrived there just a few minutes after booking it. The front desk lady told us to wait for 30-45 minutes and we did. When I came back to ask if its ready the first thing that came out of this lady’s mouth was “you booked last minute, next time book in advance so you can have the room ready”. I was in shock because I work in the same industry as her and from my experience I will never say nor be allowed to talk to guests that way, its rude. On top of that, the key card didn’t work the first time and we were on the 26th floor. We had to come back down and up again just for it, total inconvenience. Also, our room smelled like cigarettes and to think that it took them an hour to let us in? Unbelievable.
3.5
I booked the room last minute and arrived there just a few minutes after booking it. The front desk lady told us to wait for 30-45 minutes and we did. When I came back to ask if its ready the first thing that came out of this lady’s mouth was “you booked last minute, next time book in advance so you can have the room ready”. I was in shock because I work in the same industry as her and from my experience I will never say nor be allowed to talk to guests that way, its rude. On top of that, the key card didn’t work the first time and we were on the 26th floor. We had to come back down and up again just for it, total inconvenience. Also, our room smelled like cigarettes and to think that it took them an hour to let us in? Unbelievable.
3.5
The front desk officer is not accommodating. They are chatting nonsense with their own subject and do not priorities check in clients like me. They even send me a hard copy mail reminder of my checked out time as early as 6:00AM.
3.5
The front desk officer is not accommodating. They are chatting nonsense with their own subject and do not priorities check in clients like me. They even send me a hard copy mail reminder of my checked out time as early as 6:00AM.
3.5
The hotel was in good condition but room was small, bathroom was very small and tv on wall was crooked on the wall mount and staticky. Also no early check in and have to wait until 2 PM.
3.5
The hotel was in good condition but room was small, bathroom was very small and tv on wall was crooked on the wall mount and staticky. Also no early check in and have to wait until 2 PM.
3.5
very happy with the place and amenities. wifi is great free parking. yummy breakfast that my kids like. overall its wonderful
3.5
I like the service and the location
3.5
Stay was good but they did not extend the free breakfast buffet for 4 pax even if it was in the booking voucher. Unfortunately, at the time of check in and stay I had no copy of my booking voucher. The front desk staff merely said that breakfast was not included and did not bother to check too.
FAQs
How much does this hotel cost compared to others in Pasig?
The average price for a rental in Pasig is $47 per night. This rental is $2 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Exchange Regency Residence Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Exchange Regency Residence Hotel. Enjoy the water!
Is The Exchange Regency Residence Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Exchange Regency Residence Hotel?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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