DoubleTree by Hilton Hotel Santiago - Vitacura
Hotel in Providencia
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
About this hotel
Hotel with free parking, a short walk to Costanera Center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Hotel Santiago - Vitacura offers 267 accommodations with laptop-compatible safes and safes. Televisions come with cable channels.
Recreational amenities at the hotel include a fitness center.
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Hotel Santiago - Vitacura offers 267 accommodations with laptop-compatible safes and safes. Televisions come with cable channels.
Bathrooms include bathrobes and hair dryers. This Santiago hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Map of Providencia
Available Rooms
Room, 1 Queen Bed
1 Queen • 323 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed
1 King • 323 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed
1 King • 484 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed
1 King • 431 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 2 Double Beds
2 Double • 377 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.5
Great hotel is good location. All staff we encountered were very friendly and helpful. Loved having 2 large beds in room, which were very comfy and great quality linen
2.5
Very kind staff with excellent service! Good location and nice room condition.
2.5
Great blackouts, quiet room, amazing matress, pillows and linen. Liked the complimentary bottles of water in the rooms and the numerous toiletteries.
Breakfast is also very good and with a great variety.
4.0
Hotel rooms are standard but clean and spacious
5.0
Easy access,
Food was ok
1.0
Staff is not helpful when you left something behind. I’ve booked a room from 7/22/22 - 7/26/24. I’ve checked out on 7/26/24 and leaved behind in room an Apple Airtag. GPS shows that it is at Doubletree by Hilton Santiago - Vitacura. I’ve called them and they said they would check it out and let me know by email. So far up today 8/9/24 still no news from them and GPS slows my Apple Airtag still in their Hotel. Very frustrated.
5.0
Great breakfast; clean and quiet rooms; attentiveness
4.0
Clean room, fair location, excellent cleaning and a decent breakfast. However, much of the staff had a very unhelpful attitude towards solving issues. Perhaps this is a cultural difference but the time it took for anyone to attend to any issues and for room service to deliver items was ridiculously long. This wouldn’t have been an issue had they said upfront that it will take two hours for ice or almost three hours for someone to come and look at a leaky toilet, but the staff would always say on the phone “yes of course right away”. This was very unhelpful and frustrating.
However, I do want to give a special shout-out to a male staff member (whose name I unfortunately cannot remember but perhaps he was the manager on duty for that shift?) working the evening shift (until 10pm) Thursday July 18 who was very helpful and did his utmost to ensure that I had a semi-enjoyable end of the stay despite the toilet breaking and me needing to change a room for the last night. There was also a younger gentleman working at the door on morning of the 19th of July who was very helpful and kind. These two were the best people in terms of customer service at the hotel.
Overall, decent hotel, much better value for money than some others in the area but there are many members of staff whose attitude leaves much to be desired.
5.0
The staff was very helpful. The atmosphere was relaxing.
5.0
Excellent hotel and reception. Overall outstanding place to stay.
5.0
Outstanding view of the snow capped Andes from our sixteenth floor window.
5.0
Very good value for the price, comfortable room, staff friendly and willing to help.
5.0
Really nice location to walk by
1.0
Enquired about earlier check in prior to arrival and told it’s possible if available, but didn’t expect to be charged an additional £69 on checkout! Further to this when I got to the room the door lock didn’t work and it took a maintenance engineer an hour to fix, so my early check in wasn’t relaxing at all!
5.0
Friendly staff good food, good facilities, clean and centrally located
2.5
Great location
2.5
Great hotel, amazing service, very good food. Well located.
2.5
Service was excellent and site is very clean and pleasant 👏👏👏👏👏
5.0
Nice hotel, good breakfast and food. The bar is also nice.
Room in a good condition, but could be more quiet.
Internet is ok and no issues to work from the hotel.
5.0
great location
2.5
Great Hotel right in the middle of the business district. Plenty of restaurants to choose from.
2.0
The Double Tree staff are reasonably nice and professional. I arrived unusually early and for a 5 day stay and they allowed me to check in early. Without an extra charge.
However a few problems emerged over the course of time. Which led me to believe that the focus of the hotel is now on outside events and customers. One example is that all of a sudden at lunch time a giant crowd descended on the hotel from the business district.
It took 5 minutes for the soup to arrive but after waiting another 45 minutes for my chicken caesar salad i had to cancel the order and leave. As a bus tour was coming to pick me up!
Another example is that the printer in the business centre as not hooked up properly. And i had to send the print job to the front desk. Not a big deal but made me wonder.
That said the hotel is clean and conveniently located. Prices are reasonable too.
5.0
Arrived in morning and was offered an early check-in and upgraded room. Excellent service!
2.5
Just an overnight stay, but the room was very comfortable, the WiFi was as expected and the location was very convenient.
5.0
Nice area of town
4.0
Orbitz double booked my reservation.
2.0
Great hotel in a great location. Easy to walk around the area where there are MANY restaurants and shopping opportunities. A shout out to Mario who was so helpful with suggestions for activities, dining and arrangements. BTW we really liked the dinner we had in the hotel restaurant. The coffee shop was a great option for a light breakfast. Warning, if you are looking for a late evening beverage, everything in the hotel closes by 10:30 and room service options were limited.
2.5
The hotel is very convenient. They gave us an early check out. The service was great. Very clean and comfortable accommodation.
5.0
Great location
5.0
Very nice hotel with helpful staff. Good location.
2.5
Our only issue was that it said airport pickup but that wasn’t true
5.0
Loved it.
5.0
Great location and facilities
1.5
The AC was not enough to counter the effects of the sun through the large windows, even with the heavy drapes closed. The temperature never got below 23.5 my entire stay, even though I set the controls to 18. A maintainance worker tried to adjust the AC but said that it was working at the maximum. I was able to sleep with the AC on high at night blowing directly on me on the bed.
3.0
The hotel is close to a mall and excellent restaurants.
Front desk staff and bellmen were all so helpful.
My disappointment was with the restaurant staff, especially at breakfast. No one came for my beverage order and as soon as I sat down after getting food from the buffet, a server brought me the bill.
No one returned to clear my plate and when I later got up to get some yogurt to take my medication, a server with glasses (Carlos, I believe ) told me the buffet was closed. I was in shock and couldn’t believe the lack of customer service.
4.0
Loud music from the hotel bar/restaurant until at least 23:00 a bit annoying.
2.0
Our confirmed reservation from Expedia stated we had breakfast for two and drinks and hors doeuvres. We were staying three nights but the hotel have not had a lounge for years so there were no drinks or hors doeuvres as we expected. They did give us each a drink ticket for coffee or wine when we arrived and on the last evening after I complained to multiple staff they gave us a an appetizer to share and each a drink. Not exactly what was promised on our reservation so very deceptive. We did pay extra to have a junior suite which was lovely.
5.0
The room is very comfortable, separate sitting and bed area is very unique in its setting.
5.0
Great property, highly recommended
5.0
Great value for your money. Good breakfast buffet.
FAQs
How much does this hotel cost compared to others in Providencia?
The average price for a rental in Providencia is $62 per night. This rental is $22 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton Hotel Santiago - Vitacura. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is DoubleTree by Hilton Hotel Santiago - Vitacura pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Hotel Santiago - Vitacura?
We found 7 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and balcony or patio.
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