NH Ciudad de Santiago

1 bedroom, premium bedding, minibar, in-room safe

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

8.2

Excellent(789 Reviews)

Hotel in Providencia

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsAir conditioner, Internet / Wifi, TV and more

About this hotel

Luxury Santiago hotel in Providencia with a fitness center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Housekeeping is available on request.
NH Ciudad de Santiago offers 122 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Amenities

Air conditioner

Internet / Wifi

Laundry

Gym or Fitness Center

Map of Providencia

Nearby attractions

Bicentenario Park

3 mi

Parquemet Parque Metropolitano de Santiago

Available Rooms

Suite

1 King • 538 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Quadruple Room

2 Double • 538 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room (New Style)

1 King • 237 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite (Extra Bed 2 Adults + 1 Child)

1 King • 538 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite (Extra Bed 3 Adults)

1 King • 538 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

NH Ciudad de Santiago

$$$$

8.2

Excellent(789 Reviews)

Hotel in Providencia

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsAir conditioner, Internet / Wifi, TV and more

About this hotel

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Amenities

Air conditioner

Internet / Wifi

Laundry

Gym or Fitness Center

Map of Providencia

Nearby attractions

Bicentenario Park

3 mi

Parquemet Parque Metropolitano de Santiago

Available Rooms

Suite

1 King • 538 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Quadruple Room

2 Double • 538 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room (New Style)

1 King • 237 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite (Extra Bed 2 Adults + 1 Child)

1 King • 538 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite (Extra Bed 3 Adults)

1 King • 538 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Reviews

8.2

Excellent(789 Reviews)

5.0

Sep 2024

Excellent facility. Really liked the healthy and hot breakfast options including Fredh cut fruit and juices unlike what you find in US, unhealthy and frozen options. Very clean and friendly staff. My next stay I would prefer the same place

10.0

Jul 2024

A really beautiful hotel, right between the cool new district with great restaurants and the older part of the city. A very peaceful and pretty neighborhood but close to the main road to all the other key places in the city!

1.0

May 2024

I am beyond shocked with low quality and service this hotel provides. I stayed at multiple NH hotels in South America, Mexico and Spain and this is the absolute worse one. Cleaning of room was below any standards I ever seen with dirty cups and glasses, and dirty floor with footprints after cleaning. Staff at reception was cold, greet me once during entire stay. Worse of all was that at checkout I was charged additional 19% tax to my bill because I was paying with international debit card instead of credit card. Despite being non-Chile national with valid passport that I provided and foreign bank card as is stated in fine print of booking along with information all tax is included. Staff argued with me and I had plane to catch so I paid it but will further rise complain as it’s either incompetent staff or they are liars on booking terms conditions. Probably incompetent staff! There are much better and nicer hotels in Santiago. Avoid this one! And lastly room service is not open on Sunday , they don’t pick phone , and when order through their app it takes more than hour and they don’t read comments. Plus you can’t order any drinks as they are not there on menu! And again nobody picks the phone or read comments

10.0

May 2024

Repeating but good breakfast (early breakfast is just coffee sth sweet)

4.0

Apr 2024

Comfortable hotel in providencia close to barrio italia and many eating options a few blocks away, very big room, but without any decoration, perhaps part of the renovation work. Room was a bit noisy at night, with some pipes clicking and sounding, but earplugs would do. Service from personnel att reception is ok (not rude but nothing more than needed). We had to remind them about the courtesy water bottle, other than that all good.

10.0

Apr 2024

Very clean and good location

6.0

Apr 2024

Staff was not very friendly at the front desk. Room was old and bare. No art on the walls. Hotel felt dated and average. This is a 3 star hotel not 4.

2.0

Mar 2024

Disappointing 2nd stay at the hotel. When I checked in I was told the room had been refurbished but it was not ready. Wifi was installed later that day, I had issues with the key cards and the power kept tripping. I saw they undercharged me so I pointed it out. Rather than thank me they the check-in staff seemed irritated.

10.0

Jan 2024

Great location!

8.0

Jan 2024

Overall, my stay at this hotel was good. I stayed at a room on the 11th floor. It was very spacious and quiet. It had a separate living room, separate large bedroom with a comfy king size bed, large bathroom and huge walk-in closet. The reason I did not give it 5 stars is because the gym was closed the whole week I stayed there. If I knew the gym was closed, I would have stayed somewhere else. They need to disclose that when booking and provide alternatives or compensation. Also, I ordered a burger as room service and it was not good. There are lots of great restaurants within walking distance. I would stay here again.

10.0

Dec 2023

Room was spacious and comfortable. Staff was very friendly.

10.0

Nov 2023

8.0

Nov 2023

Was a good hotel , big room good service

10.0

Nov 2023

Nice, friendly and helpful staff. Nice rooms. Good for a repeat stay.

8.0

Oct 2023

Staff was very friendly

10.0

Oct 2023

Convenient, clean, helpful staff!

4.0

Oct 2023

I did not like that the staff is not warm and client oriented in terms of colaboration and kindness

5.0

Sep 2023

Hotel is great. The room is very big and spacious. The hotel is great. Perhaps some parts of the hotel need renovation

10.0

May 2023

Great place to stay in Santiago -- first to note was the outstanding front desk staff -- they spoke English fluently they were friendly and offered great advice on local restaurants attractions and safety. You really need to be safety alert in Santiago I had direct experience with attempted pick pockets -- they stole my decoy wallet too bad for them. I would for sure recommend and stay again at this property.

10.0

May 2023

The front desk staff were outstanding very helpful with good local information.

10.0

Mar 2023

This is a very nice hotel and they have a great breakfast buffet in the morning. The hotel is centrally located near embassies and a main avenue. The staff is very helpful.

5.0

Mar 2023

Very friendly and one of the best hotel to stay in Santiago

10.0

Mar 2023

The staff, food, and room was fantastic. Close to the metro and an overall quality stay. Great Wi-Fi too!

10.0

Feb 2023

Friendly staff and nice room

3.0

Feb 2023

It was ok , the lobby has obviously been remodeled abs is the best part of the hotel The rooms need major updating. Everywhere you look in the room needed updating . The sofa in the room was very worn out. Every wall and door has scuff marks. The fixtures were all very old. Because of this the room looked dirty

5.0

Jan 2023

Good service, very comfortable and good location, excellent breakfast

10.0

Dec 2022

The room was clean and comfortable!

10.0

Oct 2022

The staff was courteous and helpful. The room and areas were worn and need of more care. The photos of the facilities were misleading- they show very well maintained rooms. Which was not the case with the room that I was in.

4.0

Oct 2022

Room are large but the condition of the accommodation is old.

8.0

Oct 2022

the location was perfect for our purposes and the staff was in general very pleasant to work with a. The property was under construction in the lobby area and the dust control was a problem. The suit was not to the standard, laminate floor was old and deteriorated, all around needed an upgrade, bed was very nice surprise. The mini bar was not refill every day, I have to ask for it once, they did, but never did it again for the rest of the stay (10 days); las night we came late and ask to receptionist to bring us a couple of bottle water, the did, but while checking out the next morning, they charge me for them. I didn't want to argue and just paid for them (about 4 American dollars, really expensive by the way). I think that if you offer a couple of water bottles, one soda can and one bottle of beer, one chocolate bar and some chips in your room mini fridge, you should replenish them as consumed by your guest, taking in consideration that your is a long stay and you don't consume all of it every day. If I was there for just one night and empty all of it, surely they would replenish it for the next guest, right? So, why is it that my request was fulfilled when I did call for it, without any charge, but was never done again, and ultimately, was charged at the end when I asked for two bottled water? Am still trying to make sense of it.

6.0

Sep 2022

The property is being upgraded. A lot of the property is under construction and some of the rooms are in very poor shape due to lack of maintenance, the restaurant is closed except for breakfast and room service is available until 8:30pm each night. In our room the shower didn't work the first night. We visited with a very rude representative at the front desk and told us that we could not change rooms. He sent a maintenance man up to make a repair, we went out for the day, then we returned to the room and found the beds unmade and room service food tray from the night before still in the room. We called to ask why housekeeping did not come and we were instructed to change rooms, so if you come to this hotel, expect complications.

3.0

Sep 2022

Hotel is under renovation. Construction noise all day long . This detail wasn’t mentioned on the website at the moment of booking. The staff very helpful and professional. Central location with easy access to transportation. Looking forward to be back when renovations are completed.

10.0

Jun 2022

It was nice , kind and really good breakfast in morning.. I recommend

4.0

Apr 2022

It is a basic hotel, but clean and orderly. Staff will try to be helpful. It is currently under renovation. Location is awesome if you want to explore bellavista and barrio italia

5.0

Mar 2022

Very friendly staff clean enviornment

4.0

Jan 2022

Very Nice staff and clean place

4.0

Dec 2021

Likes: very large and nice room with large bathroom. Comfortable bed and pillow. Close to metro. Internet worked well. Two TVs. Courteous and helping personnel. Free late checkout (but note that that depends on availability). Dislikes: curtains looked soiled. Some rust in the bathtub glass. Air conditioning DID NOT work well (which is a very bad point in Santiago’s hot summer).

2.5

Dec 2021

Perfecto para mascotas. Desayuno riquisimo, muy buena ubicacion e instalaciones.

4.0

Dec 2021

Property is really good and the Hotel and staff are very nice. The locación however due to the October 2019 problems is not so good as it was before. Now the area is called “ground zero”. You still see lots of destruction around the area with graffiti, metal sheet protection on doors and windows, etc

5.0

Nov 2021

great suites and good layout

FAQs

How much does this hotel cost compared to others in Providencia?

The average price for a rental in Providencia is $62 per night. This rental is $13 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at NH Ciudad de Santiago. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is NH Ciudad de Santiago pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at NH Ciudad de Santiago?

We found 5 amenities for this rental. This includes air conditioner, internet / wifi, laundry, tv, and gym or fitness center.

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8.4

Excellent(744 Reviews)

W Santiago

NH Ciudad de Santiago

Hotel in Providencia

Reasons to book

About this hotel

Amenities

Map of Providencia

Nearby attractions

Available Rooms

Suite

Family Quadruple Room

Standard Room (New Style)

Suite (Extra Bed 2 Adults + 1 Child)

Suite (Extra Bed 3 Adults)

NH Ciudad de Santiago

Hotel in Providencia

Reasons to book

About this hotel

Amenities

Map of Providencia

Nearby attractions

Available Rooms

Suite

Family Quadruple Room

Standard Room (New Style)

Suite (Extra Bed 2 Adults + 1 Child)

Suite (Extra Bed 3 Adults)

Reviews

FAQs

How much does this hotel cost compared to others in Providencia?

Is parking included with this hotel?

Is there a pool at this hotel?

Is NH Ciudad de Santiago pet friendly?

What amenities are available at NH Ciudad de Santiago?

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