Park Plaza Santiago
Hotel in Providencia
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel with free breakfast, steps from Vivo Panorámico
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, 24-hour room service, a business center, and concierge services are onsite.
Park Plaza Santiago offers 104 accommodations with MP3 docking stations and safes. Cable television is provided.
Recreational amenities at the hotel include a fitness center.
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, 24-hour room service, a business center, and concierge services are onsite.
Park Plaza Santiago offers 104 accommodations with MP3 docking stations and safes. Cable television is provided.
Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.
Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Map of Providencia
Available Rooms
Standard Room, 1 King Bed
1 King • 258 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Club Suite, 1 King Bed
1 King • 398 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed (Master)
1 King • 624 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Standard Twin Room
2 Single • 258 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
3.0 / 10.0
Something was wrong with the toilet; it needed multiple attempts to flush. The restaurant once didn’t open on time for breakfast as scheduled, which caused inconvenience for several guests
4.0 / 10.0
Good place to stay. Great location, good service and an ok accommodation, worth the price.
5.0 / 10.0
Overall very good. Would definitely stay there again.
1.0 / 10.0
I stood in this hotel, 4 nights. I went in the pool to take a swim, and then I couldn't get out because they didn't have a ladder.
They had to stick a step ladder inside the pool so I could get out.
The staff in the breakfast area are very rude. They don't say good morning, What's your room number without a smile?They don't even want to take care of you. When you ask them a question..
No one in this hotel seems to care.They lack a lot of customer service skills.
They reduce the lobby area and put a lot of table so they could rent it out for events and it gets extremely loud.
3.0 / 10.0
This is a good (but old!) hotel located in a good neighborhood. But the services are far from being good.
I arrived at 2 am in the morning and did my check-in but when I got to the room, there are no towels! (OK, I called reception, and they brought towels to the room). Just one! I expect that they would add an new set of next day, but no. I had the same towels during all my stay.
In my last night, I asked the reception to schedule a transport to the airport, since I had to leave at 3:40am, but I heard that they don´t to do this service. I would have to call it on my own. At the end, the front desk made a phone call to a company and pass me the phone to make the arrangement. I never heard about an hotel that can not make transfer arrangement to the airport!
10.0 / 10.0
The food was wonderful
8.0 / 10.0
Though transportation access was great, the hotel facilities were quite old.
6.0 / 10.0
Very well located in a safe neighborhood, close to shopping centers, restaurants and the metro station.
The hotel facilities are old, the internet service is poor and unreliable,
2.0 / 10.0
The check-in was an hour late, and the AC/Heater unit was broken in our room.
10.0 / 10.0
The hotel had a great value and location, and it was convenient to restaurants, stores and metro station. They provide free of charge parking in an adjacent building about 5-minute walk from the hotel. We found the staff very friendly and kind. The breakfast had a very large selection, but it was repeated all days of our stay. Some people may get 'bored' with same selection every day.
1.0 / 10.0
Hotel charge 40$ extra to early check in . When email they never mentioned that extra . Food is bad Same food everyday , can’t take it to room , no coffee or water in room , shower tub is for baby’s . Old and worn out property
5.0 / 10.0
This was the return trip to this hotel, and staff delighted to see me as I also them! Was upgraded, and throughout the length of stay, treated with above expectation service, restaurant and lounge, also fantastic, not to forget a perfect location in the city Thank you everyone for the best experience with this hotel I will seek to return again
5.0 / 10.0
Absolutely fantastic!! Staff, amenities, restaurant, location, etc!! Can’t say enough great about this experience, best part of it is… I’m going back again! Thank you!!
4.0 / 10.0
It’s nice downstairs. The room is nothing special especially as it’s almost exactly the same as the Park Plaza apartments which are far cheaper. My door didn’t lock which I didn’t find out about until I was checking out.
10.0 / 10.0
The staff was wonderful. They helped guide us to seeing the city.
5.0 / 10.0
The service and the property is a plus plus
8.0 / 10.0
a quiet environment close to a busy part of the city.
6.0 / 10.0
Poor service very average property
6.0 / 10.0
Average property, service is poor too.
10.0 / 10.0
Great hotel in a good location.
8.0 / 10.0
The wall was very thin and was very noisy.
10.0 / 10.0
Very convenient to shopping areas, restaurants and metro.
4.0 / 10.0
Great location. Hotel used to be really good. Unfortunately, service and cleanliness have lost their way during the pandemic and never returned. The infrastructure is terribly outdated and poorly maintained. Breakfast is a sugar bomb without any healthy options, rather than meat, fat and ultra-processed food. A shame really, as it used to be really good. Staff is obviously according to the environment, and lost also their motivation I guess...
10.0 / 10.0
We had a wonderful stay here. Staff couldn’t have been more helpful. Supermarket and subway across the road were so convenient and lovely restaurants easily walkable in every direction. Comfy bed and decent shower made it even better. Thoroughly recommend staying here.
6.0 / 10.0
Nice hotel for 2 days stay
10.0 / 10.0
No comments
10.0 / 10.0
Enjoyed stay
10.0 / 10.0
Staff was very courteous and professional.
10.0 / 10.0
Very convenient to get around in a safe part of the city. The staffs were very nice and I liked the dining space as well as the lobby, especially because we had a few guests who came to meet us there.
6.0 / 10.0
the bathrooms don't have ventilation. Somebody took a dump that you could smell in the halls. It was awfull
10.0 / 10.0
Great service
8.0 / 10.0
The hotel is in a safe area of santiago which was a key reason for choosing it. Its a lovely property close to public transport. The reception welcomed me by name which was pleasing. It would have made the checkin experience even better if there was an offer of help with the luggage considering that I had a long journey.
10.0 / 10.0
staff very kind
I didn't like parking 1 block far away from the hotel
1.0 / 10.0
I have come to this place since 1993. It has now reached an all-time low:
Only one elevator out of two working for 80% of the stay, no Fifa Worldcup games on TV, shower simply dreadful despite me notifying reception, no laundry bags and list in the room, empty minibar (not even still water), breakfast used to be brilliant, now just stale bread and poor selection of other food, no place to park for pick-up or drop-off, no power outlets to charge the common collection of any traveller's mobile devices and laptop, broken cupboard door giving access to just half a cupboard, just one small soap in bathroom, ... should I really go on? Appears like a plaza, but amenities are worse that a hostel.
10.0 / 10.0
The stay at Santiago Park Plaza was amazing and Camilla and Cristina were wonderful. The restaurant was amazing, the rooms were beautiful and clean. This will be my first choice of stay in Santiago when I return to visit your beautiful country.
8.0 / 10.0
The guest feels, that everybody in Hotel Park Plaza does his very best to get the hotel out of the depression of Corona Lockdown. Each guest is treated like a King.
The employees try to solve any problems immediately and most times with success.
The kitchen is excellent and it is worth to take dinner here instad leaving to another restaurant. Breakfast is also very good.
It is a nice oldfashioned english-type hotel with its old furniture and decoration.
Unfortunately the most are as old as they look like. So many things need to be renewed or replaced.The most urgent are the water closets. They are of the old fashioned type, where the water turns around and creates a vortex and the paper and other parts keep swimming on the top until in the last two seconds, when they go down, or even not.
The other urgently needed parts are slide glider under the chair legs in the restaurant. Without them they make a lot of noise when being moved.
The swimming pool was out operation. The hotel intends to finish its maintenance until end of March 2023.
2.0 / 10.0
Hotel antiguo sin mantenimiento. Problemas en el baño sin solución por falta de personal. Muy buen desayuno
8.0 / 10.0
All as expected
4.0 / 10.0
Location is great. Restaurant is nice also. People at front desk very serious not friendly at all.
Cleaning service is poor Had an issue with someone who open the door without knocking on leaving door open. Made a complain and the answer was that someone didn’t follow the protocols leaving me with the impression of feeling in a not safe place.
5.0 / 10.0
The hotel was very nice. Check in was quick and the place is very nice. A little dated in the decoration but that only added to the charm of the place. Breakfast is fair, nothing special. The only good thing I can say about it was that it is included in the price. It is in a great location and we felt safe walking around. I would stay there again.
FAQs
How much does this hotel cost compared to others in Providencia?
The average price for a rental in Providencia is $63 per night. This rental is $8 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Park Plaza Santiago. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Park Plaza Santiago pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Park Plaza Santiago?
We found 6 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and tv.
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