Express Inn
About this motel
Norfolk motel in Cottage Line with 24-hour front desk and coffee shop/cafe This motel features a coffee shop/cafe, a 24-hour front desk, and free newspapers. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Express Inn offers 45 air-conditioned accommodations with complimentary newspapers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers. This Norfolk motel provides complimentary wireless Internet access. Flat-screen televisions come with premium digital channels. Housekeeping is offered daily and hair dryers can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Map of Norfolk, VA
Motel in Norfolk, VA
Reasons to book
Includes essentialsKitchen / Kitchenette, Air conditioner, Internet / Wifi and more
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Reviews
2.6/5.0
Average(120 Reviews)
4.0
We enjoyed our stay. I just didn’t like how they said it was oceanfront because it’s not the ocean is across the street.
3.0
Nice low key and inexpensive place to stay in Tidewater. When my initial reservation was abruptly cancelled by another establishment I drove down shore drive and saved sixty dollars a night. It’s certainly not luxury accommodations but a good convenient play to rest.
2.0
No breakfast and no even coffee or drink water in the lobby or in the room. The vending machines were almost empty and not working. You have to go a mile to the nearest shopping center to get anything. Overpriced, for the asking price they could provide at least coffee!
1.0
The rooms were fair. Very few amenities If you’re just looking for a place that’s not overpriced for one night it’s ok. But other than I would look at the other hotels and pay more if I’m on vacation.
3.0
The Express Inn fit my profile.Quiet,clean and a reasonable price.I ignored the previous reviews and found it to be the exact opposite. My next visit in September will include the Express Inn.
1.0
I cannot believe Expedia can possible be representing the Express Inn in Norfolk Va.. This property is the worst I have ever stayed in and I have been staying at hotels for 50 years.
There was a hole in the wall, the walls needed painting and were all scratched. The air conditioner was so dirty that we were afraid to turn it on. There sign said $59 a night but I paid $200. There was no WIFI and they told it was a problem with my and my wife's IPad. We could't wait to get out of this flee bag hotel. I think I should get a refund and you should not be representing Hotels like this horrible hotel. Please email me with your response
1.0
No lobby opened. Spoke though a window. Room was not cleaned. Was there for 2 nights and never had maid service. Power was out for a entire night and following day ! Claimed to have ocean view. Only if you peaked between 2 building.
2.0
Bare bones basic hotel.
5.0
it is what you pay for. like a hostal
2.0
I don’t know where to start, check in when wrong, paid for the wrong amount but fixed next day. A couple fight woke me up. Room services never clean the room during my stayed. In the shower the curtains had mildew and the room smelled like old; I don’t even know how to describe it. The best part was returning my keys when I left.
3.0
The price was very reasonable,you can say you got what you paid for but the contact could be better .
1.5
Quite place, but I felt strong smell from humidity.
2.0
Quite place, but I felt strong smell from humidity.
3.0
It’s a walk away from the beach
1.0
The room was not very clean, the key lock didn't work. every time we left the room we had to go back to the office to get the card to work again
1.0
The room was not very clean, the key lock didn't work. every time we left the room we had to go back to the office to get the card to work again
2.0
There were little drug addicts and prostitutes in the rooms surrounding us. Our room WREAKED of cigarettes and I was scared to even sit on the bed. We left 2 hours after checking in. This should have been a $30 a night or pay by the hour type motel.
2.0
There were little drug addicts and prostitutes in the rooms surrounding us. Our room WREAKED of cigarettes and I was scared to even sit on the bed. We left 2 hours after checking in. This should have been a $30 a night or pay by the hour type motel.
3.0
close to beach
3.0
close to beach
2.0
Comfortable relatively clean it was ok
0.5
Place was nasty, dirty & run down.
1.0
Place was nasty, dirty & run down.
0.5
If your claustrophobic do not go there.(had a room w/and without) no window just in some rooms and even with the windows it feels like you’re in a closet feels like Suffocating couldn’t sleep AC,s are to loud. They make u wear a mask even with a glass In between. Never again
1.5
Motel needs updates and Cleaning
0.5
The room was as expected for the price and the reviews, however the door frame was loose and damaged and it was evident that it had been kicked in at some point. I politely asked for another room, the clerk told me that there was nothing wrong with the door (without looking at it). I moved my things to a new room and then found that the dead bolt would not lock. Like there was not even a hole in the frame for it to latch into. So after being in two rooms that didn’t lock I felt unsafe and called hotels.com to ask for a refund and was then very obviously video taped by the clerk while he processed the refund. He stood there taking selfies with me very clearly in the background and recording. When I asked why he felt it was necessary to photograph me he simply said, “I’m not.” I’m thankful that I was able to receive a refund and stay elsewhere. I travel 75% of the year for work and typically stay at low star/inexpensive hotels and have never been so uncomfortable. This is the first time in 12 years of traveling that I have ever taken the time to write a review. I would recommend seeking accommodations elsewhere.
1.0
The room was as expected for the price and the reviews, however the door frame was loose and damaged and it was evident that it had been kicked in at some point. I politely asked for another room, the clerk told me that there was nothing wrong with the door (without looking at it). I moved my things to a new room and then found that the dead bolt would not lock. Like there was not even a hole in the frame for it to latch into. So after being in two rooms that didn’t lock I felt unsafe and called hotels.com to ask for a refund and was then very obviously video taped by the clerk while he processed the refund. He stood there taking selfies with me very clearly in the background and recording. When I asked why he felt it was necessary to photograph me he simply said, “I’m not.” I’m thankful that I was able to receive a refund and stay elsewhere. I travel 75% of the year for work and typically stay at low star/inexpensive hotels and have never been so uncomfortable. This is the first time in 12 years of traveling that I have ever taken the time to write a review. I would recommend seeking accommodations elsewhere.
2.0
Woke up with bedbug bites. The bed had two mattresses on it and kept sliding around on the homemade platform. Tiles on floor in bathroom were loose. We stayed away all day and most of the night, so we only got ready and slept there. The location was convenient, steps from the beach. That was the main reason for staying at this location. It was also very quiet there, besides the police inspecting numerous rooms at 8:00 am in the morning
1.0
The woman who runs the place is nice. Why is the Frig and microwave in the bathroom? The heater works.
4.0
The bed was comfortable, the sheets clean, and the staff super friendly!
1.0
The two men at the desk did not seem prepared for me.
4.0
It was a block from where my son lives and it was easy to walk to his place or across the road to the beach..
2.0
The staff was nice and helpful. Check-in was quick and easy. The room smelled, most of the outlets didn’t work (we were given a surge protector), the ceiling tiles were dirty and looked like they were gonna fall, there isn’t an ocean view. I would not stay here again.
1.0
1) Staff could not be more unhelpful with the smallest request (eg. ordering a Taxi and following up after extended delay in arrival).
2) They never cleaned my room in 3 days.
3) The towels were basically dish rags and the guy changing them didn't even knock before trying to enter the room. Then he proceeded to stare through the window at me until I opened the door for him - super creepy.
4) The walls have multiple areas where drywall is crumbling. The carpet hadn't been thoroughly vacuumed in most areas.
Run far away and don't waste your money here. A number of other cost effective options on that strip of road.
1.0
1) Staff could not be more unhelpful with the smallest request (eg. ordering a Taxi and following up after extended delay in arrival). 2) They never cleaned my room in 3 days.3) The towels were basically dish rags and the guy changing them didnt even knock before trying to enter the room. Then he proceeded to stare through the window at me until I opened the door for him - super creepy.4) The walls have multiple areas where drywall is crumbling. The carpet hadnt been thoroughly vacuumed in most areas.Run far away and dont waste your money here. A number of other cost effective options on that strip of road.
2.5
The outside doesn’t looks all that great. But the room is nice. And great bed to sleep on and your right across the street from the beach!
3.0
Bathroom not theoughly clean. Refrigerator not clean
1.0
Run down would be an upgrade for this hotel. Walls peeling, Stains in the shower, shower gross. Took a shower and it made me feel like I needed a shower. I guess its true, you get what you pay for. Could hear the people upstairs walking early morning. ITS A GREAT BIG NOPE FOR ME
1.0
They stated that my card was declined and gave my Toom to someone else yet I called bank and no attempts were made to use my card. Money was alway in the bank and way more than that. I am getting a little suspicious that they did this on purpose to charge customers later and still sell rooms for higher price as they have a no refund policy.
0.5
Horrible. Will not be going back. No good customer service at all!
FAQs
How much does this motel cost compared to others in Norfolk?
The average price for a rental in Norfolk is $135 per night. This rental is $56 less expensive than the average.
Is parking included with this motel?
Yes, parking is listed as an amenity at Express Inn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this motel?
We didn’t find pool listed as an amenity for this motel. It may be worth double checking if a pool is important for your stay.
Is Express Inn pet friendly?
Unfortunately, this motel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Express Inn?
We found 4 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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