Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel
Hotel in Gatineau
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Hotel with free breakfast, a quick walk to Byward Market Square
This hotel features a 24-hour fitness center, a snack bar/deli, and a 24-hour business center. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and conference space.
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel offers 182 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.
Recreational amenities at the hotel include a 24-hour fitness center.
This hotel features a 24-hour fitness center, a snack bar/deli, and a 24-hour business center. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and conference space.
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel offers 182 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.
This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Garden
Map of Gatineau
Available Rooms
Standard Room
1 Single • 323 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed
1 King • 323 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible (Access Tub)
1 King • 323 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, City View
2 Queen • 323 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, Accessible
2 Queen • 323 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
0.5 / 5.0
When we booked we booked for 3. Couple on the King bed and daughter on the sofa bed. Sofa bed was terrible so had to put mattress on floor.
Mattress had no bedding. Or was there bedding for a third person in the room.
We called to having bedding put and they just brought it to our door not only refusing to put it on the mattress but pillows were not even in the pillow cases, duvet was not even in the duvet cover. They did not bring sheets either so we had to call back and were upset 'we kept calling'.
Not what I expect from Holiday Inn as I had stayed at the one in NB a night before and was great.
2.0 / 5.0
All good, except the parking was full ans we were sent to park closed by, on a area that was not so safe
2.5 / 5.0
I had a restful stay and really enjoyed the ambience. For a one day trip. It was worth it. With superb customer service from the Front desk personnel.
2.5 / 5.0
Hotel is great; new and clean. Good breakfast too. Direct area around hotel a bit sketchy but no issues.
0.5 / 5.0
I drove 4 hours after booking online to be told I can’t get my room due to being 18. After informing me, I asked questions to which the worker seemed annoyed and started giving attitude. This was a waste of time as I had to drive 4 hours back. They should let you know in advance of booking that you have to be 19+, other holiday inns allow 18+.
2.5 / 5.0
Overall, it was an excellent experience:
Room - our room was very spacious and clean. We always look forward to sunsets as we can see the spires of the Basilica of Notre Dame from our window.
Fitness Room - our room was two doors down the fitness room, so it was so convenient using the facility every morning/night. Equipment and room were very clean. Sanitizers and towels are conveniently available.
Dining Area - we stayed 4 nights at the hotel and we always look forward to the breakfast which is included in our hotel rate. We love how the eggs are cooked, not dry and moist (yes, we are that particular with our breakfast because it dictates the day). Everything is fresh -- coffee, juice, bread/pastries. Special shoutout to the kitchen crew (Marie, Jacky and Beth) - the food is always great and full. Those ladies are always cheerful and helpful. Mornings are packed with guests, but tables are always cleaned up promptly for incoming guests. They are also extra helpful when we needed some pain relievers, and the front desk were not able to provide.
Housekeeping - they were so helpful. They provided some extra towels when we requested some. Special shoutout to Geronima.
We will be staying in this hotel if we are to come and visit Ottawa again. We will definitely recommend to our friends.
1.5 / 5.0
Parking small with few possibilities .
The rooms are clean and breakfast is OK
2.5 / 5.0
15 minutes to walk to the Parliament Buildings.
Breakfast was very good.
2.0 / 5.0
Part of a longer trip
2.0 / 5.0
Elevator speed is horrible.
1.0 / 5.0
Hotel was fairly clean & New! however, there were dirty footsteps all over the walls from the garage, up the staircases… not sure if it was a “style” or… The elevators were broken, stuck. Had to walk up flights of stairs, with children & luggage. The cards they gave me did not work for the garage as mentioned…causing a hold up while I ran back to the front desk. There were no sheets for the pull out bed. Dirty neighbourhood. Many homeless.
2.5 / 5.0
Very clean and breakfast had a good variety
2.5 / 5.0
Good hotel, location a bit sketchy. Pool was freezing
2.5 / 5.0
I had a fantastic time here, close to the downtown neighborhood and all the landmarks in Ottawa.
2.5 / 5.0
It's a new building, not a renovated one. Very clean and comfortable. Breakfast is very good too. Price is not that expensive.
2.0 / 5.0
Huge room and clean.
Good breakfast.
Not enough onsite parking so had to park 7 minutes away which doesn’t bother me, but wouldn’t feel safe walking back if I was a vulnerable person.
2.0 / 5.0
Uninspiring check in- insisting on a credit card even though debit card sufficed. Great room large, nice shower, noisy a/c but effective. Very average breakfast offering. 10-12 min walk from Byward Market area.
4.0 / 5.0
The hotel it self is great. Amenities were great, the breakfast was hood with decent variety. The room was exceptionally clean and spacious. Security wascgreat as well. Although there is paid parking at a reasonable dailyvrste, space is limited and i heard many people checking in did not get parking on site.
The only major critique is the area around the hotel. People should be aware that it us located across the street from a shelter for the unhoused and we did witnesd drug use. I wouldn't have felt safe walking from the city centre at night but Uber is a good, fairly cheap option. Just something to keep in mind. This would'nt deter us ftom staying here in the future.
5.0 / 5.0
They can’t control the people and environment outside but the hotel itself was very safe, friendly and clean!
5.0 / 5.0
great
2.0 / 5.0
Old facility
5.0 / 5.0
Close proximity to downtown
3.0 / 5.0
We loved the hotel but this location was pretty rough. A lot of homeless and heavy drug use right outside. It was nice to be able to park underneath the hotel in the garage.
3.0 / 5.0
Good
4.0 / 5.0
Limited parking space. Need to park at parking lot 10 minute away.
4.0 / 5.0
The additional fees for parking and the parking itself is not well indicated and hard to extricate.
3.0 / 5.0
Nothing
2.0 / 5.0
Please train properly how to communicate and answering the question the front desk person yesterday around 3:30pm ! So sooo rudeeee to answering our inquiries. But the other things was excellent .Just a Front desk person .
5.0 / 5.0
Near everything in Ottawa! Practical
2.0 / 5.0
For anything related to room service, we had to go to to reception as they always gave excuses of not having someone to deliver in room.
Even, when we arrived, it took time before someone attended us. Further, they always had an excuse but no apology for anything!
2.0 / 5.0
The hotel was excellent, but the neighborhood is a disaster of drugs and crime. We chose it because it was walking distance to several sites but instead we had to drive and pay for parking. The "safe injection site" across the street has decimated the neighborhood.
1.0 / 5.0
No parking availability needs to cancel our booking and look for other hotel.
2.5 / 5.0
My children liked it there, but the pool was very dirty
5.0 / 5.0
Cleaning & Location
0.5 / 5.0
I was very satisfied with the service I received and the room I had will go back again.
5.0 / 5.0
Everything was great other than the underground parking. Very tight to maneuver a van
5.0 / 5.0
Thanks for everything
3.0 / 5.0
No parking avaialble at the arrival. Spent dollars to park way away from the block.
4.0 / 5.0
New and nice staff
5.0 / 5.0
Ok
FAQs
How much does this hotel cost compared to others in Gatineau?
The average price for a rental in Gatineau is $99 per night. This rental is $13 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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