Chateau Cartier Hotel & Resort Ascend Hotel Collection
Hotel in Gatineau
4-Star Hotel
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Our luxury hotel in Gatineau features 124 beautifully appointed guest rooms and suites, each of which is designed to provide the ultimate comfort and relaxation.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Gatineau
Available Rooms
Queen Room with Two Queen Beds
2 Queen • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Double Room with Two Double Beds - Non-Smoking
2 Double • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Suite with Sofa Bed - Non Smoking
Beds not specified • 548 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Queen Room with Sofa Bed - Non-Smoking
1 Sofa • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
One Room Queen Suite with Sofa bed - Non Smoking
Beds not specified • 548 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
2.5 / 5.0
Pleasant staff
Older building in need of some tender loving care in and out. Bathroom shower filled with water; drain didn't work properly. Bathroom sink dirty overflow valve.
5.0 / 5.0
Superbe restaurant et spa
Tout
4.0 / 5.0
We liked our room. Nice view. The room looked like it was in the middle of renovation. The light on the wall was just a bulb with no cover. And the there was no coffee table in front of the couch. But it was clean and roomy and the bed was comfy!
Parking was difficult to find a spot. Elevator was slow because one was broken. And for the price there should be a breakfast included.
2.5 / 5.0
Staff and food
Not as clean as it should be. Tiles in bathroom stained, missing the bath plug. Couldn’t take a bath. No free breakfast.
4.0 / 5.0
L’ambiance, le spa, les restaurants.
Le manque de renseignement au restaurant Kato!
5.0 / 5.0
Tutto era bellissimo e sembravo di essere a Parigi😍😍
Un po’ le foglie al ingresso,devono essere un più più responsabili sulla pulizia esterna,e i parcheggi fuori visto che piovuto si erano create delle pozzanghere.
5.0 / 5.0
The breakfast is so nice but the price is reasonable, the receptionist did upgrade for us when we check-in but without any payment. The size of room and sofa bed are very good that suitable one person to sleep. It's a good choice for one family. It's surprise that there is a springwater salon and you can get relax from the trip.
5.0 / 5.0
Good location. Spa in the hotel
We didn't know that on the weekend the rate is higher. It was not noticed anywhere
2.5 / 5.0
at first entrance it looked Great!
2 double beds on in a seperate area the you could close off by shutting the doors.
2 big screen tv's
great beds to sleep in!
There was only one comfy chair in the room, one of us had to sit on the bed for comfort
When moving the one chair it was discovered to find dirt and debris behind and under the chair.
In the bathroom we found that the bath tub was loosing the paint and the paint slivers were in the drain...........
Also there were 3 squeeze bottles in the shower/tub, 1 for shower gel, it was empty.
one for shampoo it had shampoo.
one for conditioner it was empty.
There were however small bottles of shampoo and conditioner etc available in the bathroom.
Just saying that the room was in need of an update, as it looks tired
5.0 / 5.0
We've stayed at the Chateau Cartier Hotel in Gatineau a few times now and we always have a good stay. It's a lovely hotel with friendly staff and spacious rooms. We thanks the hotel for a lovely stay.
We liked everything.
3.0 / 5.0
We like the breakfast and the room was clean
As guest in the hotel we should have a pool to use,guests not supposed to pay for a pool,we were disappointed.
4.5 / 5.0
Location,layout of the property,gym.front desk staff was very helpful and friendly .gym was new and quite good for a hotel
Restaurant was not great
4.0 / 5.0
Dusty
4.0 / 5.0
Clean
Good service
4.5 / 5.0
It’s a true resort with so much to do!
The sink in our room didn’t work!
5.0 / 5.0
The manager, who helped me to solve the confusion with my booking with booking.com. He remained calm and collected under pressure. I forgot his name (he speaks Arabic) but I will always remember him for his kindness and understanding.
None so far...
4.0 / 5.0
Good size to 2 people.
It wasn't fresh smell & not good enough cleaning in the room.
Facilities are very old.
0.5 / 5.0
decorations of the Lobby
the hotel is sold as a resort with a pool. but that is not true because you reserve a room and it is only the room, if you want to go to the pool you must pay extra and like anyone who does not stay at the hotel you must pay very expensive to access the hotel pool area. the service is lousy because. Neither the hotel or Booking will solve anything for you, I went on my honeymoon and it was the worst, the worst experience in travel, the little I know about hotels if you say that you are selling a resort this does not have a pool included anywhere. I have traveled, I have had to pay for access to the pool, which in fact are not pools, they are jacuzzis. they are cheaters. Nobody solve your problems, I asked if it was possible to change the room with a view of the parking lot for another room with a better view and they said that it was impossible and the hotel was practically empty. The truth is that the hotel service is lousy and Booking's customer service is worse. They never solve anything for you. Thank you for damaging my honeymoon.
3.0 / 5.0
Koena Spa and Restaurants
It is showing its age, need to be renovated.
5.0 / 5.0
Beds were comfortable
Cleaning lady left our door/room open before we checked out, when we returned to our room the door was ajar as she was cleaning other rooms
4.0 / 5.0
Enjoyed the Koena Spa at hotel.
Great location relative to Ottawa.
Excellent value relative to Ottawa hotels.
Some areas "lobby/corridors etc. need updating to the levels of Koena Spa and
KaTO restaurant.
4.0 / 5.0
Staff was friendly patient and knowledgeable
Location is ideal and not far from transit
Spa was relaxing
Overall mood of hotel was very relaxing
Hotel lay out is very is easy to maneuver
Unfortunately 1 too many doors to access rooms once you enter elevator
Breakfast is not complimentary as i thought but paid.
To access gym staff is required
Food overpriced for value and quality
No ice machine for ice but ice buckets are provided in the rooms
Unable to change temperature of room without assistance
FAQs
How much does this hotel cost compared to others in Gatineau?
The average price for a rental in Gatineau is $99 per night. This rental is $9 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Chateau Cartier Hotel & Resort Ascend Hotel Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Chateau Cartier Hotel & Resort Ascend Hotel Collection pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Chateau Cartier Hotel & Resort Ascend Hotel Collection?
We found 11 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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