The Row Hotel, BW Signature Collection

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub | Memory foam beds, individually decorated, individually furnished, desk

Memory foam beds, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room) | Memory foam beds, individually decorated, individually furnished, desk

8.2

Excellent(237 Reviews)

Hotel in Willow Glen, CA

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

About this hotel

Hotel with free parking, near Santana Row Shopping Center
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour front desk and express check-in. Self parking is free. Additionally, express check-out and a vending machine are onsite.
The Row Hotel, BW Signature Collection offers 55 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. Smart televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This San Jose hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air conditioner

Internet / Wifi

Parking

Map of Willow Glen, CA

Nearby attractions

Santa Cruz Wharf

25.7 mi

Municipal Rose Garden

0.7 mi

Oakland Zoo

31.6 mi

Winchester Mystery House

0.9 mi

Available Rooms

Standard Room, 2 Queen Beds, Non Smoking

2 Queen • 210 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Non Smoking

1 King • 210 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

2 Queen • 250 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

1 King • 250 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

1 King • 210 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

The Row Hotel, BW Signature Collection

$$$$

8.2

Excellent(237 Reviews)

Hotel in Willow Glen, CA

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

About this hotel

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air conditioner

Internet / Wifi

Parking

Map of Willow Glen, CA

Nearby attractions

Santa Cruz Wharf

25.7 mi

Municipal Rose Garden

0.7 mi

Oakland Zoo

31.6 mi

Winchester Mystery House

0.9 mi

Available Rooms

Standard Room, 2 Queen Beds, Non Smoking

2 Queen • 210 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Non Smoking

1 King • 210 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

2 Queen • 250 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

1 King • 250 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

1 King • 210 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

8.2

Excellent(237 Reviews)

5.0

Nov 2024

The stay in the hotel was great but again I had issues with Hotels.com as they canceled my reservation because I arrived late. Luckily, the front desk was able to resolve.

2.0

Nov 2024

The bathroom ceiling starting leaking water when the upstairs room was showering and flooded the entire bathroom floor.

5.0

Oct 2024

Great location, parking and staff was very friendly and helpful. The rooms were clean and the bed was comfy.

4.0

Oct 2024

The service, location, and overall appeal of the hotel was great. The only downsides were: 1. The bed was like sleeping on a box spring 2. Our room connected to the breakfast area so we could hear everyone. Including the staff restocking with heels on. 3. When people were in the hallway we felt like they were in our room talking. Luckily it didn’t happen too often. 4. We were hearing load thumps that would rattle the room.

5.0

Oct 2024

Great hotel for the price especially for the area. I was visiting family at the Santa Clara Medical Center so it was very convenient. The complimentary breakfast was far better than I expected and the gentlemen who checked me in was lovely. Both patient and helpful to all my issues. The only drawback is the water takes a while to heat up if you shower early in the morning.

1.0

Oct 2024

The pics online were nice so we thought we would give Best Western a try. Big mistake. Our room was rundown and dirty. The beds were comfy. We wore shoes in the shower because it was so dirty. They did not clean our room until I requested it as our garbage was overflowing. I was told to get my own towels from a cabinet in the kitchen. There was rarely anyone at the front desk. The majority of our interaction was with a computer. We never saw any security on the property. Two strange men walked into our room at 11pm using the key code on the door. They never told us who they were or what they wanted. They did not have anything that identified them as employees. That was unnerving. The underground parking was nice as were the couple employees we did interact with. Not good.

4.0

Sep 2024

Staff entered room before 11am despite approved late check out and despite us yelling out “no!” “No!” And “No service please!!” We had to call in for reinforcement . Otherwise check in was easy - associate was friendly and great, as was the person who took the reinforcement call upon unexpected entry by (housekeeping) staff. Room was clean and well-appointed.

8.0

Sep 2024

Accessible car park, large room and for any issues, staff is always ready either by the screen or onsite. However, a lot of sound coming from outside from cars and fans, also more could've been provided in the fridges as only 2 water bottles is not much. Otherwise great place if want to visit San Jose for a few days and will be using Uber to anywhere you go.

10.0

Sep 2024

Great place to stay

10.0

Sep 2024

Everything was perfect

4.0

Sep 2024

It was OK. I wasn’t too crazy about what it looked on the outside. Overall, the inside of the building was nice and clean. The rooms were nice and clean as well.

10.0

Sep 2024

Great service and no issues overall.

5.0

Sep 2024

The staff cared about the quality of or stay and was eager to help in any way. The room was spotless!

10.0

Sep 2024

Staff nice, clean room, and close to shopping. Parking is tight but over all not bad.

8.0

Aug 2024

It was wonderful and I loved the room color as well as the jetted tub!

10.0

Aug 2024

Clean, quiet and comfortable!

10.0

Aug 2024

Great location by Santana Row

6.0

Aug 2024

Pee stain in the middle of the room and a bit of a musty smell . Overall decent but expected a bit more . Friendly staff , good free breakfast

4.0

Aug 2024

Beds were quite uncomfortable and the pillows were very elevated. The room we paid for we didn’t get unfortunately and when we brought it up to the manager onsite he mentioned all the other rooms were booked but accommodated us the next day. There were cobwebs in the room. On our last night, someone walked into our room while we’d were sleeping. It was an unfortunate experience. The plus side was the breakfast and LED lighting I during the second night.

10.0

Aug 2024

Thanks for a great stay

8.0

Aug 2024

The hotel and staff were overall very nice! The bathroom was awkward in layout and the shower head really ruined the overall stay. The shower head doesn’t maintain a consistent temperature and none of the settings spray normally. It spits everywhere. Definitely not good enough to wash your hair. If that was fixed it would be 5/5

10.0

Aug 2024

Unique reception desk setup with the kiosk and virtual assistant. Property is well kept, room was clean. Rooms on San Carlos Street are subject to some traffic noise.

8.0

Aug 2024

10.0

Jul 2024

I was charged 2 times for 1 night

10.0

Jul 2024

Supper clean, quiet, & comfy!

10.0

Jul 2024

The absolute best customer service of any hotel any where! My suite was very large, but ask for a room away from main road if you need quiet. Excellent breakfast. Good value. I will be back.

10.0

Jul 2024

Virtual check in

8.0

Jul 2024

The location was perfect for us, within walking distance to Santana Row, Winchester House and shopping. The staff were friendly and helpful. There were a few minor housekeeping issues, but nothing of great concern.

6.0

Jul 2024

Rooms are clean. Not a great neighborhood, not much to do and not seems like a walk friendly neighborhood.

8.0

Jul 2024

People's reviews are all over the place. It is an average hotel (Best Western)with amenities that compliment. The price is right, it is convenient and overall it is comfortable. You want style and grace, you need to go pay top dollar else where.

10.0

Jul 2024

clean

10.0

Jul 2024

Great location and very clean

4.0

Jul 2024

The shower water never really got hot. It was like a Luke warm.

1.0

Jul 2024

Stayed at this hotel for years, even through the ownership change. Never had any real issues other than the jetted tubs not working properly once in a while. Stayed 1 night recently to beat the heat and it was a calamity. Didn’t so much mind checking via camera at the kiosk, but the AC was off throughout the building it seemed. It was definitely off on the 3rd floor. Then the AC in the room was so weak, we still suffered. We complained and someone came to check it out, but we were ultimately told to just “wait it out”. It didn’t get better. Having the AC off when it’s triple digits outside just seems diabolical to me. I have always enjoyed the free breakfast in the past, but this time it seemed like a secondary thought. Just sausage, no eggs. Warm juice and a lackluster selection of breads. The lack of effort was giving definite penny pinch vibes. We used to really love this hotel, but this last trip was definitely a bust…and truly our last trip. We had a good run.

8.0

Jul 2024

Great place

10.0

Jul 2024

It was a good night stay at the Row

5.0

Jun 2024

The manager Kuma was accommodating ! He answers questions with glee

10.0

Jun 2024

Loved the parking below the rooms, in shade. Room had reading lamps on either side of the bed, but no place to plug them in within reach of the cord. Peculiar.

10.0

Jun 2024

Value to price ratio is high

10.0

Jun 2024

Less quiet during the night time, slapping doors too much moving upstairs

FAQs

How much does this hotel cost compared to others in Willow Glen?

The average price for a rental in Willow Glen is $205 per night. This rental is $47 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Row Hotel, BW Signature Collection. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Row Hotel, BW Signature Collection pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Row Hotel, BW Signature Collection?

We found 4 amenities for this rental. This includes air conditioner, internet / wifi, parking, and tv.

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8.2

Excellent(279 Reviews)

The Row Hotel; BW Signature Collection

Hotel

in San Jose

3star

2 queen beds

Pets allowed · Kitchen or Kitchenette · Air conditioner

Looking for the perfect place to call home during your trip to Willow Glen? This Hotel offers a comfort and style with top-notch amenities, including Air conditioner, Internet / Wifi and Laundry, and more.

$$$$

The Row Hotel, BW Signature Collection

Hotel in Willow Glen, CA

Reasons to book

About this hotel

Amenities

Map of Willow Glen, CA

Nearby attractions

Available Rooms

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

The Row Hotel, BW Signature Collection

Hotel in Willow Glen, CA

Reasons to book

About this hotel

Amenities

Map of Willow Glen, CA

Nearby attractions

Available Rooms

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Reviews

FAQs

How much does this hotel cost compared to others in Willow Glen?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Row Hotel, BW Signature Collection pet friendly?

What amenities are available at The Row Hotel, BW Signature Collection?

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