Masutomi Ryokan

9.2

Outstanding(614 Reviews)

Ryokan in Hakone

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

About this ryokan rental

Just a 5-minute walk from Hakone Yumoto Train Station, Masutomi Ryokan features open-air hot spring baths, spacious guest rooms and free Wi-Fi. Guests can reserve the rooftop bath at an additional fee. On-site parking is available for free.

Amenities

Air conditioner

Internet / Wifi

Parking

Balcony or Patio

Hot tub or spa

Family friendly

Map of Hakone

Nearby attractions

Kawaguchiko Tenjozan Park

26.1 mi

Enoshima Aquarium

22.1 mi

Available Rooms

3 Futon • 139 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Futon • 247 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Single • 279 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Futon • 279 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Single • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Masutomi Ryokan

$$$$

9.2

Outstanding(614 Reviews)

Ryokan in Hakone

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

About this ryokan rental

Amenities

Air conditioner

Internet / Wifi

Parking

Balcony or Patio

Hot tub or spa

Family friendly

Map of Hakone

Nearby attractions

Kawaguchiko Tenjozan Park

26.1 mi

Enoshima Aquarium

22.1 mi

Available Rooms

3 Futon • 139 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Futon • 247 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Single • 279 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Futon • 279 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Single • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

9.2

Outstanding(614 Reviews)

100% verified reviews

9.0

May 2024

Lovely ryokan in a good location

It was a short walk from the main station and very close to the bus stop. The room was spacious with a separate sleeping area. There were 2 sets of baths that would rotate between men and women. One was in a room that was open to the outside. The water in the onsen came from a 'special' spring. It was nice and hot. We ate in a separate area separating by screens to you could kind of talk to your neighbours. The food was very good (mostly) with a lot of small dishes. They had coffee with breakfast (small cups).

The view of our room was of the neighboring house. We had pork as our main meal two nights in a row and the first was boiled in water before being dipped in sesame sauce. It was a bit bland.

10.0

Apr 2024

A memorable stay

A memorable stay. The staff was warm and kind, we arrived during a rainy day and the person that welcomed us felt like a mom taking care of you with love. The room and bed were very spacious, it had everything we needed. The private Onsen in the room was amazing. The bed so comfortable (even the pillow was amazing which is very hard to find in an Hotel). Location is great (7min walk from station), but the best was the traditional dinner amd breakfast. We will cherish this day as something very special. Thank you so much!

10.0

Nov 2023

The ryokan owner loves and takes great pride in hosting travelers. Stay here - you won't regret it!!

The ryokan was AMAZING. The owner was extremely kind and friendly, and her enthusiasm was contagious. The room was simple and comfortable. The included meals were all beautiful and delicious, and all the staff were professional and courteous. The innkeeper was delighted to learn that we were there for our honeymoon, and insisted on gifting us one of the onsen soap bars they sell on property. She was also very considerate of the fact that I had a cough, and stuffed my pockets full of some hard candies to help ease the throat. She offered to hold onto our luggage after we checked out in the morning so we could go explore Hakone without having to use a coin locker. We came back a little later than expected (due to us getting lost) but she was still very accommodating and was excited to hear about our day.

9.0

Oct 2023

Très belle expérience authentique

Les repas: magnifique restaurant et repas excellents. La grande chambre traditionnelle.

Les repas sont servis à des heures très précises: le dîner à 18h00 et le petit déjeuner à 8h00 et il faut même arriver en avance, sinon on se fait rappeler à l’ordre. Le tatami est fragile donc contraignant (pas poser les valises ni de chaussures).

10.0

Oct 2023

Gun jezelf dit!

Fantastische service, echt een warm welkom. Heerlijke bijzondere maaltijd (wel overvloedig, lunch niet teveel van te voren!) en ontbijt. Fijne onsen, mooie omgeving. Echt een aanrader!

Niets!

8.0

Oct 2023

Ok für den Preis

Etwa besonderes ist der Riokan mit dem Essen schon. Kleines sympathisches Haus, sehr persönlich. In den riesigen Hotels nebenan wollten wir nicht sein müssen.

Nach Ende des Kaisecki wird man schnell aus dem Speisesaal befördert.

10.0

Aug 2023

Great experience

All

None

9.0

Aug 2023

Real autentico place ❤️❤️

Great place…

Nothing

10.0

Jul 2023

Loved our stay here. Close proximity to the train station. Enjoyed the onsens.

Very friendly and helpful staff

Nothing

10.0

Jul 2023

What a great experience!

What a great experience! I definitely recommend this Ryokan! Dinner was fabulous- please do not eat before dinner- I didn’t count how many dishes we ate- but they kept coming. But please note- You have to plan Your day in Hakone to get back to Ryokan by 18.00- to receive the dinner. Staff was very nice- the lady at the front desk doesn’t speak much english- but later we received detailed info from english speaking very nice man! For additional pay we took private onsen on the roof.

N/a

10.0

Jun 2023

Exceptional

Everything!! Book now!

10.0

May 2023

Exceptional

Beautiful ryokan situated just next to a river - very peaceful setting. Rooms were very clean. Onsen was clean, found that the water was very hot! The owner let us stow the luggage in our room even though we arrived before check in so we could explore the area. She was very informative about things to do as well. Wonderful traditional Japanese breakfast as well.

Would have liked if we were asked about dinner as we didn’t realise that all the local restaurants closed very early and it was too late to order dinner at the ryokan without a pre-order earlier in the day.

10.0

May 2023

Exceptional

Wonderful inn owner. Makes us feel very welcomed and comfortable. Food and service was wonderful. Room was clean and spacious. The onsen was good too, with 4 pools in total.

10.0

Apr 2023

worth your money

spacious room, kind staff and excellent food

none

9.0

Apr 2023

Superb

Really loved the baths - was loads of fun The lady who ran the place was super nice and welcoming Well located in the near of the main station Room was nice

Dinner was not well explained by serving staff but it was tasty

9.0

Apr 2023

Superb

It was very charming and confortable. We had the chance to taste the private onsen on the roof top, with our son, it was a great experience. The staff were very nice ad helpful. And the top of the top was the wonderdul breakfast in a private room, it was a whole experience.

10.0

Apr 2023

Exceptional

It was a great experience to stay in this ryokan: good location, excellent food, and kind staffs.

10.0

Mar 2023

Will recommend to my friends and relatives.

Everything was good during our stays. Breakfast and Dinner were excellent. Easy walk from and to Hakone Yumoto station. Staffs were friendly. Highly recommend this ryokan.

10.0

Mar 2023

Amazing Ryokan!

Beautiful area, wonderful onsen, great dinner and breakfast, full of fresh ingredients, very well prepared and presented, and there is plenty of it, you will not go hungry! The room was very cozy as well! Great experience overall!

10.0

Mar 2023

Wonderful Stay

It was a comfortable stay for us. Courtesy staff, delicious food, and pleasant hot springs made our trip memorable.

Nothing. My child asked me to come again.

9.0

Mar 2023

Superb

The host is wonderful - she was so welcoming and caring. The ryokan is very special - cosy, peaceful, the baths are lovely. Highly recommend the breakfast! The location is amazing, right on the bridge over the river and a short walk from Hakone-Yumoto.

9.0

Feb 2023

the experience was nice and cozy, worth the price and definitely would recommend

Food was excellent and gave us the full ryokan experience. Onsen was small and cozy, rooms where clean and spacious. staff were attentive and caring, asking us where we were going next and letting us know the weather in preparation.

9.0

Feb 2023

Lovely Ryokan experience

The kind and generous proprietress and the support staff, the onsen baths with soaps and shampoos provided, comfortable room and the huge traditional breakfast.

The stairs would be challenging for people with mobility issues. Easy to trip on the dark step coming in/out of the restaurant.

8.0

Feb 2023

Very good

The staff was so friendly and polite

They don’t have any elevator, we stay at the top floor with 3 big luggages, I noticed that they don’t have the elevator but the stairs was very steep to go up, the futon mattress was a little bit too thin.

3.0

Jan 2023

We did not experience the personalized service and hospitality typically provided at a ryokan

room was clean and that’s about all.

The rate was expensive (paid around 105,000 yen) for 1 night half-board for 2 adults and 2 kids) in a single room. I asked them why and they said it was new year and they serving new year dishes. Disappointed during the stay because the ryokan was old and food was below expectation. no room service, had our meals at a common dining hall, just like in restaurants. We expect better quality food when we paid so much. Staff not as friendly, no personalized service, Food served were ordinary and of low quality, definitely forgettable; in fact not worth the money we paid. The new year dishes were nothing special. The waiters just put everything on the table without telling us much about the dishes they served; everything was so disorganized that we don’t know where to begin.

10.0

Jan 2023

Best way to enjoy Hakone and Japan!

We had the best time here. Everything was perfect and well kept. The host was incredibly nice and welcoming. The whole structure is so beautiful clean with an authenic Japanese style riokan. We couldn't have a better experience. The food was delicious and very fresh. The onsen was clean and perfect for a relaxing afternoon in the nature.

nothing not to like about this incredible place.

10.0

Oct 2022

excellent stay - would definitely recommend it

The staff was outstanding. They all went out of their way to be helpful.

10.0

Oct 2022

Very welcoming traditional ryokan, loved it

very comfortable, great food, lovely staff

nothing

10.0

Oct 2022

Beautiful little ryokan with great food and a lovely staff.

A beautiful little ryokan right on the river. We had access to a number of tubs, most of the time we were in there by ourselves. The 'outdoor" tub is on more of a covered patio with women's access at night and men in the morning. The indoor baths have one tub, and the bath rooms alternate gender depending on the time of day. The products available were very nice and the food was fabulous! They were so kind to the kids we were traveling with. Booking.com says the rooms have a shared bath, but we had a toilet and sink in each of the rooms we booked. The baths are shared.

Our room faced the street, which was a bit loud. And if you have strict dietary restrictions, it may be tough to accommodate. We asked for no pork or meat other than fish, and ended up eating around the meat.

9.0

Mar 2020

Perfect.

Overall was wonderful!! All Ryokan staff were kind, polite and friendly. Hot spring was nice as well as a wonderful dinner and breakfast. We found the beautiful river along the Ryokan and enjoyed the view and sound from our room's window.

Hard to find the location of Ryokan and the parking space for our first visiter.

FAQs

How much does this ryokan cost compared to others in Hakone?

The average price for a rental in Hakone is $164 per night. This rental is $0 less expensive than the average.

Is parking included with this ryokan?

Yes, parking is listed as an amenity at Masutomi Ryokan. For more information, we encourage you to contact the property about where to park.

Is there a pool at this ryokan?

We didn’t find pool listed as an amenity for this ryokan. It may be worth double checking if a pool is important for your stay.

Is Masutomi Ryokan pet friendly?

Unfortunately, this ryokan is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Masutomi Ryokan?

We found 7 amenities for this rental. This includes air conditioner, internet / wifi, parking, balcony or patio, and hot tub or spa.

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8.8

Excellent(1,870 Reviews)

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Masutomi Ryokan

Ryokan in Hakone

Reasons to book

About this ryokan rental

Amenities

Map of Hakone

Nearby attractions

Available Rooms

Masutomi Ryokan

Ryokan in Hakone

Reasons to book

About this ryokan rental

Amenities

Map of Hakone

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this ryokan cost compared to others in Hakone?

Is parking included with this ryokan?

Is there a pool at this ryokan?

Is Masutomi Ryokan pet friendly?

What amenities are available at Masutomi Ryokan?

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