Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel
Hotel in Los Altos, CA
Reasons to book
Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Mountain View hotel in Shoreline West with free breakfast and a fitness center
Along with a fitness center, this hotel has a coffee shop/cafe and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free use of bicycles, concierge services, and a 24-hour front desk are onsite.
Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel offers 44 air-conditioned accommodations with tablet computers and MP3 docking stations. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.
Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Along with a fitness center, this hotel has a coffee shop/cafe and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free use of bicycles, concierge services, and a 24-hour front desk are onsite.
Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel offers 44 air-conditioned accommodations with tablet computers and MP3 docking stations. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.
This Mountain View hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Balcony or Patio
TV
Gym or Fitness Center
Garden
Map of Los Altos, CA
Available Rooms
Standard Room
Beds not specified
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
3.0 / 5.0
The room and the lobby had a really weird smell, kind of like sausage and dog. But other than that the rooms were pretty nice.
4.0 / 5.0
I love the breakfast however the set up was very poor. Not enough space to serve yourself. No where to put your plate. Three hand set up.
2.0 / 5.0
It was a comfortable bed & breakfast deal. But the breakfast area was very small and the room looked a bit oldish. The TV didn't work but as I was out most of the day I did not really cared. he cost-benefit ratio was not that good.
2.5 / 5.0
Weird smell from the ac and the elevator safety inspection is a year past due date. But otherwise it was great
5.0 / 5.0
We stated this facility for two months covered parking easy to get in and out of the building very nice breakfast in the morning Yeah
2.5 / 5.0
Overnight stay as I was in town for a concert. Front desk woman was wonderful & friendly. She even asked me and my friends how the concert was when we saw her during breakfast the next morning. Hotel was extremely clean and comfortable beds & the bathroom Dove products was a nice touch. Only slight negative is not many parking spaces and they’re very tight so if you have a large vehicle, you might have trouble getting in and out. But overall, very satisfied would definitely stay here again!
4.0 / 5.0
This is a smaller, quaint Holiday Inn Express with the same amenities as others including free breakfast, a smaller 24 hr gym, and there is access to a garden patio w gazebo during the day next to the ground parking lot. We booked 2 rooms w 2 queen beds, comfortable and clean rooms, and they accommodated us with a free crib. The rooms have the older ac wall unit, so it was a bit stuffy and hot at first but eventually cooled down. The bathroom was clean with Dove body/shampoo products. Overall, a nice, quick stay in the South Bay for 2 families with small children. The only complaint is there was a bit of a strong chemical smell in the lobby, maybe the brand of cleaning product they use, but otherwise no other issues.
4.0 / 5.0
The elevator for a 2 floor property was very slow...it took anywhere from 60s to 120s to show up in each floor and would take full 15s to close :-)
4.0 / 5.0
Nice locality
5.0 / 5.0
I liked the fact that it is located relatively close to downtown (Castro Street.
I disliked the fact that the room safe was broken and the hotel could not find a maintenance person to fix it. I had to move into another room in a rush before I had to go out and mit somebody that morning such that the room could be made ready for another client.
3.0 / 5.0
Room had curtains that would not cover the whole window. Very average hotel.
5.0 / 5.0
third time staying there and always pleasant, clean and quiet.
4.0 / 5.0
Very nice breakfast
5.0 / 5.0
The front desk staff is very helpful.
2.5 / 5.0
It was in a good location. Clean. Staff was friendly. Breakfast in the morning was good. Parking was free as I believe it should be. Price was reasonable.
5.0 / 5.0
Easy check in. Covered parking in a location only for guests was very nice. Elevator very slow. Excellent breakfast, scrambled eggs and crispy bacon were very good; also had cereal, cinamon rolls, pancakes (too slow), bagels, toast, biscuits and gravy, fruit and drinks. Rooms werent very soundproof, you could hear everybody in the hallway, no matter where they were, very clearly. I'd stay again any time. Nothing was bad.
5.0 / 5.0
Friendly staff
2.5 / 5.0
Super friendly staff. They greeted us every time we came and went. Room was huge and comfy.
5.0 / 5.0
Good service
5.0 / 5.0
Older but building but modernized and comfortable.
5.0 / 5.0
Thank you!!!🙏
5.0 / 5.0
Great quiet place
2.5 / 5.0
Great front desk person, so helpful and kind.
5.0 / 5.0
Very quiet and private
5.0 / 5.0
Nice, quiet stay
2.0 / 5.0
We had bugs in the bed and the bathroom we ask for the manager to call and they never did. Very frustrating when we had to be at the Stanford hospital at 4:30am and they would not even let us get the complementary breakfast before we left for the hospital.
5.0 / 5.0
Cleaniness and cozy
2.0 / 5.0
Our family stayed there for a Stanford hospital surgery so we had to get up at 4 am we went to get coffee in the lobby then my sister needed milk out of the little fridge and the desk clerk said we could not use it because breakfast wasn’t until 6 am. So my sister said I can’t believe it we weren’t asking for food just a little milk for her coffee. Also my sister had cockroach’s in her bed and bathroom. Their customer service could use a little help. Otherwise it was an ok location . I think my Aunt and sister needs some sort of reimbursement from holiday inn express. And an apology. But Expedia was an easy and good experience for myself and my husband.
1.0 / 5.0
We did not have a good stay. Friday night wasn't great because the walls are paper thin, but Saturday night was horrible. There were people running up and down the hallway and being extremely loud from about 2:00 AM until about 4:00 AM. I finally called the front desk at 3:00 AM and asked them to stop the loud noise. It quieted for about 5 minutes and then continued. We were supposed to stay for 3 nights, but told the desk clerk the next day what had happened and that we were definitely not spending a 3rd night. She completely understood, but said she could't credit us for the night, but her manager could okay a credit back through Expedia. We called Expedia on Monday and were told the manager denied our credit. She said we booked three nights and had to stay, no matter what had occurred. We will not be staying at a Holiday Inn Express again.
3.0 / 5.0
Property was great. Rooms were loud lots of families there running down the hallways people slamming doors all times of the night. Definitely not a relaxing stay for us. But, would be great for someone with a family.
2.0 / 5.0
On check-in the staff was very nice and accommodating.
Mold in the grout in the shower is always a bad sign.
In the morning I could hear people taking showers in adjacent rooms and people walking around in the room above me. So noise from other rooms was an issue.
On check-out the desk person didn't even ask how my stay was, just printed my receipt and was done with me.
2.5 / 5.0
The stay at the hotel was great. Ms Tracy at the front desk was very nice and helpful. I would definitely stay again.
4.0 / 5.0
Limited parking...
5.0 / 5.0
Surprisingly quiet and located very conveniently along El Camino
4.0 / 5.0
Everything was good
but housekeeping was forgotton
though I asked every other day
5.0 / 5.0
The property was excellent and parking was great.
2.0 / 5.0
Our weekend stay was overall a good stay. However when I called to asked for an extra pillow I was told the room should have extra pillows in closet but we didn’t find have any extras.
When I mentioned that the clerk was surprised and said she would check to see if there was any extras and get back to me. I waiting for her to call back and she never did. A courtesy call would have been nice even if it was to say there was no available pillows.
4.0 / 5.0
Only bad part was not enough parking
2.5 / 5.0
We go to a Stanford for medical treatments.
We’ve stayed at several hotels. This was half the price and just as comfortable with free breakfast.
5.0 / 5.0
The property was great; the rooms were clean and the staff was excellent and attentive. A little bit pricey, but I would definitely stay there again.
FAQs
How much does this hotel cost compared to others in Los Altos?
The average price for a rental in Los Altos is $179 per night. This rental is $54 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel?
We found 8 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and balcony or patio.
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