Britannia Grand Hotel Scarborough
Hotel in Scarborough
3-Star Hotel
Reasons to book
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsPool, Internet / Wifi, Balcony or Patio and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Fun on the beach, near Scarborough Open Air Theatre
At Britannia Grand Hotel Scarborough, hit the beach, dine onsite at The Harbour Lights, or enjoy a drink at one of the hotel's 2 bars/lounges.
Britannia Grand Hotel Scarborough offers 413 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with desks and desk chairs. This Scarborough hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
At Britannia Grand Hotel Scarborough, hit the beach, dine onsite at The Harbour Lights, or enjoy a drink at one of the hotel's 2 bars/lounges.
Britannia Grand Hotel Scarborough offers 413 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with desks and desk chairs. This Scarborough hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Internet / Wifi
Balcony or Patio
TV
Map of Scarborough
Available Rooms
Standard Double Room
1 Double • 35 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Standard Twin Room
2 Single • 35 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Standard Single Room
1 Single • 35 ft²
Sleeps 1
You'll be directed to Expedia.com for availability & pricing
Double Room, Sea View
1 Double • 35 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Twin Room, Sea View
2 Single • 35 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
1.0
The grand hotel was crap to stay
1.0
We woke on the morning of our booking to hear a severe weather warning being broadcast on national television. Storm Bert was due to hit Yorkshire that night, with the Vale of York being highlighted for excessive snow. When I tried to cancel or rearrange my one night booking I was told that I had past the free cancellation period. I pointed out that we would be travelling against official advice and that I believed that the exceptional weather conditions were totally out of our control. But no one would budge and I was told I would lose 100% of my booking fee. I believe this is totally wrong and Hotel.com should have done more to get a refund from this hotel. I did phone the hotel on the morning of my booking to explain the situation and the man I was speaking to, Joe, was sympathetic and said he would speak to the hotels management to ask them to waive the charge or allow me to book for another date. Joe said he would get back to me but it’s now 24 hours since then and I’ve still heard nothing from him. This is very poor and because of these exceptional circumstances I should not be charged or at least been offered the opportunity to book for another date.
5.0
Good location both for railway station and event venue (luckily climbing the hills should be good for my waistline! Not a criticism, as the hills are unavoidable.).
Aside from that, hotel is fine, decent and comfortable - have stayed here before, no doubt will again.
4.0
Had room 110, nice room but radiator thermostat was broken so couldn't turn it off so was a little too warm, other than that was nice perfect for what we needed
1.0
TV no remote receptionist came to look no way of turning on said she would return with one still waiting
Picture been ripped off the wall and just left lent up against wall
Bed uncomfortable springs sticking into body
5.0
Wanted to stay somewhere with some history and character in Scarborough, and the Grand has to be your first choice.
It's still got a wow factor with the foyer and very impressive public bar, plus the ballroom, the theatre... You will want to go and explore.
The rooms might need a little TLC, but they are very clean, totally functional and spacious. Spend the extra and get a sea view.
Breakfast is, in hotel terms, good value.
My only comment in the negative, and really this is just a personal preference is that it's possibly too hot everywhere?!
How they manage to keep such a massive old hotel at such a high temperature is beyond me, as no radiator I touched was anything other than just tepid.
To be fair, they know their clientele so maybe the coach parties are glad of the warmth!
Give it a go and remember you're getting service based on cost and you won't be disappointed!
3.0
Massive positives; view from room, location, warmth of room, price and the building which in parts is beautiful. Fridge in room was a bonus and supermarket around the corner to get in a few drinks. No need to pay the ludicrous £24 a day for breakfast as here's a plethora of cafes within 5 min walk (Brewers Faye, Wetherspoons and MacDonalds to name a few). So why only 3 stars? The reception staff were bordering on rude when I arrived; when leaving I asked if I could leave my bags somewhere as my train was in the afternoon and was told no (think this is a first!). Tried to log onto the internet in my room to find out that I needed to pay £7 a day - never managed to log onto the available free WiFi on my tablet! Haven't been asked to pay for WiFi for years! Floor in the outside corridor creaks - it was so loud that I woke up thinking somebody was in my room! Locks don't work properly without inserting the key which led to lots of folk, to be fair not realising that the key needed to be inserted, banging (and banging!) their door to make it shut. Staff obviously have a problem as my door was open on arrival. No problem leaving the door open when they cleaned the room, replaced the towels or restocked the tea/coffee as nobody came into the room to do any sort of cleaning - another first at a large hotel! When I arrived there was a bottle of complementary water in the fridge but only decaff coffee.130+ steps to the beach but there is a tram lift. I'll be prepared next time!
4.0
Great stay lovely room will a jacuzzi bath and very clean
5.0
we stayed in a room on the ground floor which was good for me as i have mobility problems all was good with the room.
5.0
Overall I was most happy with my stay at the Grand. Friendly staff & very helpful. I would definitely recommend this place which has had a lovely makeover. 👌
5.0
Very nice hotel full of character
4.0
Hotel was showing its age, but the staff and the cleanliness was great
1.0
This hotel is an absolute sham. Service is non existent. Genuinely the worst stay I’ve ever had anywhere.
4.0
Clean comfortable room
4.0
Our room was very good, we booked a sea view and it had a double aspect, so we had a view across south bay and a view towards the Spa. It was out of season so we were prepared for reduced access to amenities, but we were unable to get dinner in the hotel which was a bit disappointing. This happens regularly in England, you are expected to have Sunday lunch and no evening meal, time for our hospitality trade to make some changes. The restaurant in the Grand closed very early and was primarily for those who had booked a dinner package, hopefully this is better in high season.
4.0
Needs a good clean. More vending machines clean balcony up so can sit on it.
Damp smell.
Overall lovely decor, building and comfy bed.
TV signal terrible. More coffee please.
3.0
We arrived and checked in quickly which was good and had a pleasant enough chap deal with us. We were on the first floor right next to the lifts so we already knew it would probably end up being noisy. We walked in we were greeted by a strong pleasant lemon smell.
The room was bigger than I was expecting and the windows were huge and let in so much light which was nice.
After a quick look round we did notice brown stains up the wall like someone had thrown tea or coffee up them and we found paperwork from a previous guest on top of the wardrobe which was 3 months old!!
Bathroom was lovely although I think baths are outdated for hotels but no complaints there. Only negatives for us in the room were the rock hard mattresses and pillow.
Later on we went down to reception and asked for a second pillow as I am disabled and need a second for support. The receptionist was quite rude and refused to give me one which I found really bad; this is the first hotel where I have been refused a second pillow to help me!
Night one we slept fine but on our second day someone was moved into the room above us. The person in there spent all night walking round the room which made the floor boards creek and kept us awake all night. I know its an old building but the floor boards need looking at.
We also had a nail sticking up through the carpet near the bathroom so had to be careful of that at all times.
Overall was enjoyable but does need some love and attention on it.
5.0
We always stay here when visitng Scarborough.
Such an amazing building. Staff always lovely and helpful. Last 2 times we've been we've been checked in by same ataff member. I didnt get her name but she is particularly lovely and welcoming.
1.0
Terrible inedible food and the room was.... Not great either. Not a great experience
1.0
Door lock damaged. Bathroom door hanging off. Dust mites in the bad. Rude staff. Blocked sink. Paid for a room with a window but couldn’t see out of it for the dirt and grime. Never again.
Stay away from this hotel. It’s a shame because it’s a beautiful building.
2.0
Booked a twin sea view room, but on arrival told it was only a standard room as the choice on hotels.com is incorrect, and are only standard rooms. Told the room with sea views was two floors down and the lift was broken. I said that’s was no good as my mum suffered from severe copd. Given a disabled room, only given one pillow each. When I asked for another pillow informed no spare ones available in hotel given towels to use.no proper sink, no hot water. Spoke with agent for website who said as I paid with the hotel direct they could not offer me compensation, they contacted the hotel who agreed to change our room. Offered downstairs yet again declined as before. Offered executive room but at a charge to me declined. The whole experience from both sides hotel & website was disappointing, not very supportive.
It was meant to be a relaxing break for my mum, the whole room experience was a total let down. I felt I got no support from both sides. One very disappointed customer.
4.0
The way breakfast was run clearing away the food when still half hour to close down I like a steady breakfast but doing that made me want to rush it
8.0
Check in was slow always is but once in fantastic stay . Wish there was more of a better dinner menu tho . Some stuff members need retraining as there bit slow other than that I enjoyed my stay
8.0
Small room but with a wonderful sea view. Room is clean and smells good. Very easy check in, staff are polite and helpful. 2 days and we did had a great time. When I saw majority of the negative reviews after I booked I cannot help but be anxious of what to expect when I get there. But no, everything went really well. The surrounding area specially the beach is clean. Sitting on different benches with beautiful seaview angles is really relaxing.
8.0
My first stay at the Grand Hotel and I enjoyed my time, not that I was in the hotel much, but it was good for what I needed. Will be staying again next year.
1.0
Rusty shower
Toilet wouldnt flush so had to use shower as a toilet. Reported and was refused a room change.
Bathroom door wouldnt shut when using toilet/shower.
Wrong type of room to our booking.
Broken/squeaky floor boards could hear when people walking around.
Room not cleaned properly as waste paper(looked like blood) left on the floor.
Old fashioned key the size of a ruler...had to take it out all day/night with us
2.0
Wouldnt recommend it
1.0
The toilet smelt like raw sewage, we didn't feel safe enough to brush our teeth .TV didn't work, toilet was enclosed in a small gap in the wall that my slim partner could barely sit on let us woman with curvier behinds.
We understand it's an old building so the inside wasn't great build wise but for the price it's just not worth it at all, the maintenance of the beautiful exterior just isn't even looked at in the interior.
Plus such a huge hotel, no parking, we had to park a 15 minute walk away and carry our luggage.
Only good thing we can say is at least it's close to the town centre.
Also don't suggest drinking there, dirty glasses, doesn't taste like the pipes are clean, we thought we'd sit on the terrace for the view but we had people screaming around us, kids running into us, people throwing lit fags on the floor, watched one poor little girl step on it barefooted.
The reception staff were lovely though, I'm sure they're used to a lot of abuse from guests because of the failings of management which is a shame because they were very helpful and kind - although the woman we spoke to on the phone was quite rude and abrupt and actually hung up on me after I asked where to park as she said hotel has no designated parking- but again she's probably used to plenty of abuse for things she can't control or do anything about
10.0
Its an old building we had one issue but they fixed it straight away the room was clean we will stay there again thanks
2.0
So very tired, even the staff looked tired and dishevelled. Room ok, breakfast awful. A once great hotel, (the architecture is amazing) now sad and unloved. Great views of the bay though.
6.0
Like the history
1.0
Awful horrible hotel, rooms no windows,
2.0
👍 Good: The room was a good size and it seemed clean.
👎 Bad: The bathroom was disgusting and dirty, as well as the plates, mugs and glasses at breakfast. The fruit served at breakfast seemed quite out of date, and the cereals tasted like paper.
Also, they were supposed to give us 50% of the NCP local parking, but when we went to pay, the discount wasn't applied and we had to pay the full price.
10.0
Lovely clean room, breakfast excellent
8.0
Enjoyed my stay at the grand, first time visiting however wasn’t too happy that we were put in a room without any windows, Very claustrophobic. We did not bring this to the attention of the staff, but if we ever stayed there again, we would definitely request a room with a window! Animal
8.0
Room was good, but would of needed redecorating to be more welcoming
8.0
Some areas could do with updating.
4.0
As we arrived in the room we was greeted with a urine in the toilet. The room was clean but needs attention to the skirting board and flooring that looked dishevelled. Needs some form of ventilation in the room as it has no windows and felt claustrophobic. Outside veranda on the sea front, in particular the railings needs a lot of attention. The whole place needs a good makeover. Breakfast very good and the staff on breakfast was on their toes and polite. Don't think I'd go back there unless it was all revamped.
6.0
The staff were friendly and helpful.
Only downside could habe done with more tea and coffee to last the duration of our stay
6.0
staff friendly, long que to check in and sunday carvery was very good
FAQs
How much does this hotel cost compared to others in Scarborough?
The average price for a rental in Scarborough is $114 per night. This rental is $70 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Britannia Grand Hotel Scarborough. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Britannia Grand Hotel Scarborough. Enjoy the water!
Is Britannia Grand Hotel Scarborough pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Britannia Grand Hotel Scarborough?
We found 4 amenities for this rental. This includes pool, internet / wifi, balcony or patio, and tv.
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