Altiplanico Puerto Natales

Double Room, 1 Double Bed | In-room safe, individually decorated, individually furnished, desk

9.0 / 10.0

Excellent(160 Ratings)

Hotel in Santa Cruz Province

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Waterfront hotel with a rooftop terrace and a restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, concierge services, and dry cleaning.
Altiplanico Puerto Natales offers 22 accommodations with safes and complimentary toiletries. Each accommodation is individually furnished and decorated. This Natales hotel provides complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Amenities

Internet / Wifi

Parking

Laundry

Garden

Map of Santa Cruz Province

Available Rooms

Double Room, 1 Double Bed

1 Double • 323 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Twin Room, 2 Twin Beds

2 Single • 323 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Triple Room

3 Single • 323 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Altiplanico Puerto Natales

$$$$

9.0 / 10.0

Excellent(160 Ratings)

Hotel in Santa Cruz Province

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Amenities

Internet / Wifi

Parking

Laundry

Garden

Map of Santa Cruz Province

Available Rooms

Double Room, 1 Double Bed

1 Double • 323 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Twin Room, 2 Twin Beds

2 Single • 323 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Triple Room

3 Single • 323 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

9.0 / 10.0

Excellent(160 Ratings)

5.0 / 10.0

Nov 2024

Absolutely loved this hotel! It was the perfect cozy stay for 3 of us girls traveling to Patagonia! The heated floors in the bathroom were a nice feature. The staff and front desk are so welcoming and go above and beyond for the guests. The restaurant had great food and even offered room service for the long days after we hiked. Overall loved this hotel and would highly recommend!

10.0 / 10.0

Apr 2024

We enjoyed 2 nights at Altiplanico prior to our trip to Torres del Paine. The room was great, including a view of the sound, with heated bathroom floors and towel rack. Restaurant food was excellent, both for breakfast and dinner. A short but scenic walk to downtown Puerto Natales along the water. Highly recommended!

10.0 / 10.0

Apr 2024

Beautiful location and great architectural design.

8.0 / 10.0

Feb 2024

I loved the feel and the look of Altiplanico. The heat was perfect, the areas spacious and calming. Front desk staff were very helpful and friendly. Dining/bar staff were very personable. A couple of things could have been smoother: our maid service was uneven, and it was inconvenient to have to make a reservation just for dessert. Overall, Altiplanico is lovely and restful.

10.0 / 10.0

Dec 2023

Very scenic and clean property. I particularly appreciated the heated tiles in the bathroom. Good tea selection as well. It would have been even nicer if the breakfast buffet was refilled more promptly but that's a nitpick. I'd recommend this place.

10.0 / 10.0

Nov 2023

The property is unique in its construction and has great views of the sunset over the fjord. The staff was helpful in recommending restaurants and helping with booking taxi's. They were also extremely helpful in assisting me with an issue I had with my phone- completely unrelated to any job description I'm sure. The restaurant did struggle to honor our reservation on the first evening. We waited 40 minutes for a table.

10.0 / 10.0

Oct 2023

Very cool unique minimalistic yet functional interior design, room is big with excellent views, very cool architectural and eco-friendly style. Towel heaters!! Stood out among all the hotels I have ever been to all ever the world.

5.0 / 10.0

Oct 2023

Nice eco friendly hotel. Spacious rooms and welcoming & friendly staff. Heated bathroom tiles are a nice touch.

10.0 / 10.0

Oct 2023

Great breakfast and pizza is superb. Very unique to allow all rooms to have a view

10.0 / 10.0

Apr 2023

This was the perfect place to end our trip after a 5 day trek. We especially loved the heated floors in the bathroom and the decor. The reception and staff were very accommodating helping us with laundry, directions to a massage spa, and ordering us a taxi! We also loved our dinner during our stay overlooking the lake! 10/10 experience, we wish we had more time here!

4.0 / 10.0

Mar 2023

Great Hotel, a couple of issues, most important the walls between the rooms are thin and you can hear your neighbors talking. Thankfully everyone was very nice and we had no loud neighbors. There is no wifi in the rooms. They explained it was not possible due to the construction of the hotel. They didn’t tell us we needed reset for dinner. It is a bit out of town and the cab ride is $7 each way. Taxis are easy to get and reliable. Overall we liked the hotel and really appreciated the service from the front desk staff.

1.0 / 10.0

Mar 2023

The whole experience was horrible, room dirty, extremely hot, no tv, no internet, someone watched us taking a shower from outside when the window open, we left after the first night. Horrible experience

10.0 / 10.0

Mar 2023

Staff is amazing Very welcoming

8.0 / 10.0

Feb 2023

This property was good. Very unhappy with Expedia. Will never use it again and will recommend to other people not to use Expedia

5.0 / 10.0

Jan 2023

This hotel was fantastic. The restaurant chef was absolutely amazing!!! Would definitely stay again.

10.0 / 10.0

Jan 2023

Nice employees, unique place.

10.0 / 10.0

Dec 2022

I would say the view from the hotel is just magical, it’s like being in a place in my dreams. Food and presentation were fantastic. Staff are the nicest people; Ms Ari at the front desk was very helpful and so is Caroline and the their restaurant staff were the best people. Every single one of them.they made my experience a magical one! Thank you Altiplanico Hotel. I will surely go back with friends next time!! Highly recommended hotel!

5.0 / 10.0

Nov 2022

This place is great . Staff is really nice and so caring and helpful .

5.0 / 10.0

Apr 2022

The property is lovely. The staff is gracious and attentive. The food and accommodations were excellent. This property blends simplicity, beauty, and an appreciation for the surrounding environment. It's lovely to participate in an environment that honors NATURE and the PEOPLE who visit this place. Well done.

10.0 / 10.0

Mar 2022

Amazing view to the sea and mountains from your room. Original architecture design, different levels, with stones and woods. Eco friendship. It was not easy to find the building for drivers.

5.0 / 10.0

Mar 2022

Beautiful property with nice views and unique architecture. Comfortable rooms. Convenient location near Puerto Natales. Hot tub closed with no explanation.

4.0 / 10.0

Feb 2022

Rooms are basic but extremely comfortable, particularly the bathrooms which have heated floors and excellent showers. View from the room is incredible, a rare view I'd be willing to pay extra for. The main downsides are that it's a bit expensive, and that the Wi-Fi in the rooms stinks (it's fine in the lobby).

5.0 / 10.0

Feb 2022

This place was great! The room exceeded my expectation and was much better than what we had in Punta Arenas. We loved it so much we booked another night. I left my phone in the taxi on the way to Torres del Paine and Jessica was able to track it down and hold it for me during my week of backpacking, I was so happy to come back and have it waiting for me! The breakfast here is really good too!

5.0 / 10.0

Feb 2022

This place is awesome! It’s a warm and cozy hotel with great views from every room including dining room and bar. The front desk staff is very helpful. Especially Isabel. It’s a 5 min taxi ride to downtown but the hotels in downtown don’t have the views. The restaurant has great food so some nights I just stayed there for dinner.

5.0 / 10.0

Jan 2022

Great views of the fjords from all the rooms, lobby and dining area. Friendly and welcoming staff. Though it is not in the city, it is a perfect location for anyone needing a calm, clean and eco-friendly place to stay while in Puerto Natales. Highly recommend.

5.0 / 10.0

Jan 2022

This hotel is gorgeous. I cannot recommend it enough.

5.0 / 10.0

Jan 2022

Everything was a perfection... 5 Stars..

5.0 / 10.0

Dec 2021

Hotel altiplanico was the perfect place for us while visiting Patagonia. It gives you both the rustic feel of being in a remote location but the exceptional service of a world class resort. The views from the rooms are incredible, the beds are very comfortable, and the staff went above and beyond to make our stay pleasant and was very helpful. The location is about a 30 minute walk or short taxi ride from the center of Puerto Natales, but the food in the restaurant was some of the best we had here and Nelson was fantastic! The coastal views make the walk to town worth it if you venture in, but centrally located by the airport, Torres del Paine, and Puerto Natales. Last but not least, we loved the heated bathroom floors and towel racks - The best long hot shower there is after a day of hiking in Torres del Paine. When I am back in Patagonia, I would definitely stay here again!

5.0 / 10.0

Dec 2021

I had a fantastic stay at this hotel. The scenery from the rooms is amazing. Dinner in the restaurant was delicious. The hotel staff were universally helpful and courteous.

5.0 / 10.0

Nov 2021

Excelente, confortable y al restaurant mis felicitaciones!!!

3.0 / 10.0

Mar 2020

Great experience! The staff (especially the front desk) are so helpful. The restaurant is amazing! The lamb was the best I had the whole trip. The rooms are new and clean. The hot tub could be hotter and a little dirty but still fine. It’s a short distance from town but not far and cabs are called from the front desk and get there quickly.

5.0 / 10.0

Mar 2020

Clean rooms. Extremely helpful staff! Luggage storage was great!

5.0 / 10.0

Mar 2020

The hospitality of staff were unparalleled. The server was full of information and so kind giving the best recommendations as far as food choices to hikes. The food for both dinner and breakfast was some of the freshest and most delicious on the trip. The rooms were very comfortable with excellent views and loved how local culture was implemented. Highly recommend!

3.0 / 10.0

Feb 2020

This property is beautiful, the staff is lovely and I like that it is about 1 Mile from downtown. The walk to town is beautiful. We did not eat at the hotel, but it looked amazing. The WiFi doesn’t really work except in the lobby, which was disappointing.

2.0 / 10.0

Feb 2020

The Altiplanico is a great choice if you stay at Puerto Natales. The staff is incredibly nice and always there to provide good service and help when needed. The dinner food was pretty good as well. The rooms were cool overlooking the water. Very centric location. Only downfalls would be WiFi is super spotty. Doesn’t really work in the rooms. Also, they only have the bar/food available for breakfast or after 5:30pm. So you can’t really get a drink or any snacks before 5:30 which is inconvenient. Additionally, the bathroom sink faucet is super low very close to the sink so it’s hard to wash yours hands, face etc (that’s more of a design critique). Other than that the decor of the hotel is super cool and nice and I would totally go back and stay there

5.0 / 10.0

Feb 2020

I LOVED this place!! The service was outstanding and the architecture was unique. Would highly recommend.

2.5 / 10.0

Jan 2020

A charming and relaxing place with an excellent service from a great staff!

2.5 / 10.0

Dec 2019

Had low expectations of food but was honestly amazing. Great vibe if you like Scandanavian and minimal. Sitting in the hot tub with the view is amazing as well as the view in the restaurant.

5.0 / 10.0

Dec 2019

Checked in Christmas day, after long stretch hiking and fully exhausted. Very friendly and helpful staff, helped us settle in and rest. Food in the restaurant was excellent.

4.0 / 10.0

Mar 2019

Interesting hotel built into the hillside with excellent views. It was a nice place to relax and recover after the W trek. Very good restaurant and friendly staff. It was a shame the hot tub is only open for a short time in the afternoon. The location is very quiet but a little bit outside the town centre.

FAQs

How much does this hotel cost compared to others in Santa Cruz Province?

The average price for a rental in Santa Cruz Province is $65 per night. This rental is $155 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Altiplanico Puerto Natales. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Altiplanico Puerto Natales pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Altiplanico Puerto Natales?

We found 4 amenities for this rental. This includes internet / wifi, parking, laundry, and garden.

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Altiplanico Puerto Natales

Hotel in Santa Cruz Province

Reasons to book

About this hotel

Amenities

Map of Santa Cruz Province

Available Rooms

Double Room, 1 Double Bed

Twin Room, 2 Twin Beds

Triple Room

Altiplanico Puerto Natales

Hotel in Santa Cruz Province

Reasons to book

About this hotel

Amenities

Map of Santa Cruz Province

Available Rooms

Double Room, 1 Double Bed

Twin Room, 2 Twin Beds

Triple Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Santa Cruz Province?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Altiplanico Puerto Natales pet friendly?

What amenities are available at Altiplanico Puerto Natales?

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