Hyatt Place Jacksonville \/ St. Johns Town Center
About this hotel
Comfortable lakefront hotel, walk to St. Johns Town Center Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request. Hyatt Place Jacksonville / St. Johns Town Center offers 160 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request. Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony / Patio
TV
Map of Jacksonville, FL
Hotel in Jacksonville, FL
Reasons to book
People love it hereGuests give this property a top rating
Includes essentialsPool, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
$$$$
Reviews
4.6/5.0
Outstanding(1,009 Reviews)
5.0
One of the best, if not the best stays I’ve ever had in a hotel in the $100-$250 price range. Extremely clean. No odors in the hallways, elevator, or rooms. The front desk gentleman the night we checked in was super nice and friendly and check in was so very fast. Breakfast was a hotel breakfast but everything was kept clean and mostly stocked. Beautiful back deck with seating facing the lake and a pool area (didn’t go to the pool). Couldn’t really enjoy the area because if the hoard of bugs attracted to the lights at night. Beautiful view though and beautiful view from the room as well. Also it was very quiet. Husband was thrilled that there was someone there to make him a bourbon and coke before bed.
5.0
The staff was very friendly and courteous. My family and I enjoyed our stay.
5.0
Everything was great
5.0
Love the hotel and area
5.0
Town center shopping is across the street. If you rent an electric vehicle there's a charger across the street within walking distance.
10.0
Clean nice area
3.0
Everything was amazing! Beautiful lake view and everything was clean!
10.0
We would stay again
10.0
Clean and convenient
10.0
The BEST hotel beds ever!
10.0
A very pleasant experience!
10.0
Excellent
2.0
Deplorable customer service and the room is just plain gross!
8.0
Great place to stay
8.0
Nice for the price
3.0
This is our 2nd time staying here and we always have a great experience. Right across the road from St Johns Town Center, so it's in a safe neighborhood. The staff is always friendly and the rooms are always clean.
8.0
Everything was great. Fast check in, great location, great price, pretty much everything you can ask for except…. The bathroom in the room smelled like some pissed everywhere and it wasn’t cleaned. I ended buying my own bleach to spray and clean up to get rid of that smell
10.0
Loved our stay here for the weekend. Near lots of shopping & dining!
10.0
Great location for food and shopping
10.0
Hotel was clean and very convenient to all the shopping.
10.0
Location, location, location. The property is well maintained and in a location that is perfect for eating and shopping.
10.0
Beautiful property. Water in the shower took almost 10 minutes to warm, but was great once it kicked in. We were in a room on far corner of property, so maybe just the distance from the water heater to the room? Either way, amazing hotel with a great staff.
1.0
I highly do not recommend this hotel if you are looking for cleanliness and comfort. For the price it is worth, you’re better off going elsewhere. The hotel is only name and only pretty and clean on the 1st floor. After that, don’t expect much from your room. We found the coffee machine and cups dirty. The sofa bed had sheets tucked inside the couch that were stained and had hair on them. When you opened the sofa bed, there was also trash like napkins and bottle caps tucked inside. The beds are not firm at all, so you sink in the middle. Do not expect complimentary coffee in the lobby or water, you will be paying for it, which really is a bummer seeing as the coffee machine and cups in the room, were dirty. The phone in the room never worked and when we notified staff, we were told it would be fixed. It never was throughout our stay. During your stay, you will have to call for housekeeping. Don’t expect for your room to be clean even then. They never switched out the dirty cups or glasses. They also left behind dirty pillowcases sitting on the dresser. We were so disappointed by this stay. We booked this hotel, knowing it was expensive, thinking it would be pleasant, clean, and comfortable for my mom who was having an operation done and needed to rest. Unfortunately, we did not get that experience at all. Even when checking out, no one bothered to ask how the stay was. I had to say something about it, but it came with no resolution besides writing down my concerns.
4.0
My bathroom had a leak and it constantly turned on and ran the water. It would not let me sleep
The whole night. The room also felt stuffy.
1.0
I found 4 different types/color of hair, on the pillow, bathroom and other places around the room, including shower area
10.0
Good
2.0
Room has no bottle water, no door in shower room, breakfast ends 9am which is too early. No drinks after breakfast.
2.0
We did not stay here, we were still charged although I paid insurance. Refund.
10.0
Very clean, friendly staff, property in excellent condition. Thoroughly enjoyed our stay.
10.0
Outstanding! Cordial staff, clean facilities, and convenient shopping options!
3.0
Very accommodating when we needed to extend our stay unexpectedly.
Breakfast bar with lots of fresh fruit. Even our picky eater was raving about it.
Great outdoor area overlooking the lake.
Walking distance to shopping and restaurants
10.0
very clean and eggs were made to order for us with out butter
thank u
10.0
The hotel is nice, clean, and very convenient to all the shops and restaurants. One thing I would recommend is to provide guest with complementary bottled water in the rooms.
10.0
Great option to stay in Jacksonville!!!
3.0
I arrived sleepy and ready for bed. I was greeted and acknowledged immediately. In spite of his business with stocking, he immediately checked me in. Without mentioning it, he confirmed he may have been the individual who spoke with Kevin at Hotelscom to adjust my dates as he was anticipating an arrival. He confirmed my reservations, verified my credit card & ID, returned my personal items, and rendered me 2 key cards. I downsized from a double to a single since it was just me. A parking pass was awarded, along with clear instructions, and after dropping off my belongings in my room, I parked as advised, placing a small sheet of paper in the window. Then I was off to a little slice of heaven. I showered in a clean restroom, dressed in ample space, brushed my teeth on a clean, clear-of-clutter sink and counter, and crawled into bed before noticing a gorgeous view. I slept soundly throughout the night, well into approx. 10am. It was one of my more peaceful stays. Thank You. I would highly recommend staying here, even if you're leery of dogs. A+ Host Check-out was just as efficient.
10.0
My family and I had a great stay. The staff were amazing and very kind. The room and beds were very comfortable and Breakfast was also really good. The location was excellent and close to everything we needed for our stay. Special thanks to Karina for being so kind to my parents ❤️
8.0
The public areas were rather unclean and littered including the elevators. May have been during a clean up and just didn't see the person cleaning.
3.0
Wonderful front desk manager. Loved the clean, new room and bathroom. Great view of fireworks over the lake. Thanks!
3.0
Hotel was fine. Walking distance to several restaurants. Not near downtown Jacksonville
10.0
Will most definitely one back here
FAQs
How much does this hotel cost compared to others in Jacksonville?
The average price for a rental in Jacksonville is $172 per night. This rental is $55 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hyatt Place Jacksonville \/ St. Johns Town Center. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hyatt Place Jacksonville \/ St. Johns Town Center. Enjoy the water!
Is Hyatt Place Jacksonville \/ St. Johns Town Center pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hyatt Place Jacksonville \/ St. Johns Town Center?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony / patio.
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