Pullman Zamzam Madina
4.1
Excellent(15,913 Reviews)Hotel in Medina
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Located in the holy city of Madinah Al Munawara and only 150 meters from Bab Al Salam of Al Masjid Al Nabawi, Pullman Zamzam Madina offers free WiFi throughout the entire hotel.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Family friendly
Map of Medina
Available Rooms
1 King • 645 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 645 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 807 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
3 Single • 914 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 King • 914 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(15,913 Reviews)100% verified reviews
4.1
Everything was supper nice and clean and the staff was amazing
The smell in the bathroom and the half wall in the shower is odd because it makes the bathroom wet when we take shower, instead it should be sliding door so water can stay in the shower area
4.1
Breakfast was not to international standards. It lack varieties.
Room rates is pricey
4.1
Very near to Haram
Every things are good
4.1
الموقع وتعامل الموظفين
لا شيء
4.1
قريب جدا من الحرم يبعد خطوات وهدوء المكان لايوجد ازعاج
السعر مرتفع
4.1
البعد عن المسجد النبوي بالنسبة للنساء
تناولنا الغداء في مطعم الفندق بالطابق M لم يكن الطعام جيد
بعكس الإفطار كان جيد جدا
4.1
Breakfast options must be improved, like adding more fruits and falafel
Less options in breakfast and restaurant meat kasba was very low in quality
4.1
Tout
Une demande de réservation de taxi a été émise pourtant confirmée, mais n’a jamais été honorée. Du coup nous avons attendu longtemps à l’aéroport
4.1
It is very close to haram Nabawy and very helpful staff
Noting
4.1
قريب من الحرم نظافة الغرف العزل ممتاز الافطار لذيذ
4.1
كل شي
لاشي
4.1
قريب من الحرم النبوي
4.1
سيء جداً وغير متعاونين
سيء جداً وغير متعاونين
4.1
It was a clean room was spacious enough.
The room walls are very thin, so could hear people in the other room.
4.1
Globalement pas trop loin du Haram mais l’entrée des femmes est quand même assez loin c’est de l’autre côté
Hôtel propre
Trop loin pour les femmes
Le petit déjeuner n’est pas du tout qualitatif avec quasiment très peu de produits frais et beaucoup de produits transformés.
Malgré des réservations anticipés nous avons eu des chambres à l’autre bout de l’hôtel l’une de l’autre.
Manque de réactivité du personnel
Équipement un peu vétuste
4.1
Odamız genıs ve guzldı
Yemekhane akşam yemegınde sureklı ağır bır koku ıle karışılıyordu bu sebebten akşam yemeklerine katılmadık sabah kahvaltısı gec baslıyordu namazdan geldikten sonra uyuyorduk uyanamayıp ona da katılamadık.yemekhane bölümü fıyaskoydu..
4.1
The place is decent and clean
The reception is unqualified and not professional at all. Additionally wanted to move our room for invalid reasons
4.1
قربه من الحرم
سعره
4.1
Good for male traveller but not female companions as they have to travel far for prayers in the prophet mosque
General check in time in Saudi Arabia apart for that nothing else
4.1
Spacious and clean
I paid for deluxe haram view but ended up with city view. The bed and pillows weee hard and we had connecting room with very noisy neighbours. Lots of construction’s going on outside. You cannot pray in this hotel with the people as you would be infront of imam so you would have to walk for 20-25 minutes to get to ladies area to pray and with construction was taking longer. Too expensive for what I paid for. When you pray alone in room your back would be to Prophet SAW Masjid Al Nabwee.
4.1
yakınlığını sevdim
telefonları şarj ederken zorlandık tuvaletteki su fiskiyesi çok sert tekrar tercih etmem
4.1
Freundliches und hilfsbereites Personal. Tägliche Reinigung. Vielfältiges und gut gewürztes Essen.
4.1
قريب من الحرم اكثر مما توقعت والغرفة جيدة
طلبت طعام خدمة الغرف كان اسوء ماذقت بحياتي استغرب كيف فندق خمسة نجوم يقدم جودة اكل بهذا السوء وهذا شيء مهم جدا يعني صرفت النظر بتجربة الفندق مرة اخرى تماما
مافي حوض لغسل الاكواب مافي سليبرز
4.1
The location and only the location
Unfortunately, my experience fell significantly short of the expectations one might have for a five-star establishment, leading me to decide that this visit would be my last.The hotel is situated in a bustling and noisy area, which significantly detracts from the peaceful experience one seeks in such a sacred city. The lobby was congested with visitors sleeping on couches, diminishing the luxury ambiance one would expect.Room service was a major letdown, with the quality of food being the worst I've encountered in any hotel stay, including those at three-star establishments. Orders took excessively long to arrive, ranging from 35 to 45 minutes even for simple beverages. The Saudi coffee, in particular, was disappointingly watery and undoubtedly the worst I've ever had.A glaring oversight was the absence of a praying mat in the room, which is inexplicable for a hotel located less than two minutes walk from the Madinah Mosque. Although the towels provided were clean, they carried a strong chlorine smell that was quite off-putting.Adding to the discomfort, the toilet in my room malfunctioned, which is a basic expectation for functionality in any lodging, let alone a five-star hotel. The furniture creaked alarmingly, signaling low quality and poor maintenance - not what one would expect from a supposed luxury establishment.On the brighter side, the hotel staff was commendable for their efforts, and the prime location of the hotel is undeniably its strongest asset. However, these were the only aspects that met my expectations for a stay in a city as revered as Madinah.In conclusion, my stay at the Pullman ZamZam Hotel was marred by numerous disappointments, including poor room service, lack of basic amenities, overwhelming noise, discomfort, and poor maintenance. This will obviously be my last visit. I cannot recommend staying here at all unless absolutely necessary. For those seeking a tranquil and fulfilling stay in Madinah, I'd recommend looking elsewhere.
4.1
Friendly staff location flexible check out
4.1
Nothing I liked about this hotel
1. Bad housekeeping,
2. Unhelpful staff
3. Didn't let us extend our stay for 4 hours for free even though we were staying for a week
4. Very slow and unprofessional concierge service
4.1
Manger / lit
Prise / lumière
4.1
The location is right next to Masjid-e-Nabawi and is also surrounded by all sorts of shops and amenities!
4.1
Staff was friendly and very responsive
Breakfast need to add more Asian food dishes.
4.1
Almost everything
The washroom floor and tile finishing looked old
4.1
Staff were excellent always helpful
No complaints
4.1
Konumu
Temlzlik
4.1
The Hotel is dated , I paid around $3000 for two nights in a presidential suite . The name is misleading , this was at best a motel when compared to western standards
The hotel is obsolete , the rooms are dirty, smell bad and overall it’s not worthy of staying. Next door Hyatt is way better
4.1
Very good breakfast and lunch and dinner, the view from the rooftop restaurant was mind blowing! The staff were amazing, they came to check if we needed anything in our rooms and delivered a fantastic service when we inquired about anything over the phone.
The toilet shower was leaking even after someone came to change it, it was still leaking.
4.1
Access to haram..cleanliness..good atmosphere..great breakfast buffet with haram view..they upgraded my room free of cost
4.1
Super near to haram, so clean and such a pretty room. With all amenities. Very quiet and cozy. We had masjid view sooo nice and many shops around
Breakfast didn’t have much variety
4.1
The location is perfect for praying in the Noble Rawda (requires a Nusuk permit).
Breakfast is perfect. Omlet chief of the breakfast restaurant's second floor is a hero.
The staff are friendly, helpful, and professional.
The view from my room was a mountain of Uhud.
There is an option to be at the Prophet's Masjid
the view from the breakfast restaurant is The Prophet's Masjid.
room size and design is perfect
the 1st and 4th beds are smaller than the others
Extra wall electrical outlets are needed. only available between 2nd and 3rd beds
The Omlet chief in the breakfast 2nd-floor restaurant is great, however, he is alone and overwhelmed with so many orders
and the queue is too long. An additional chief would be a great idea.
A longer distance to women's prayer areas at The Prophet's Masjid.
4.1
The room was spacious, which is very difficult to find at a 5 starred hotel. The room amenities were adequate. There was a small kitchen to warm up food which is a bonus
The whole hotel is shabby, probably dates back many decades since the last renovation. It direly needs upgraded renovation in order to justify its reputation. Everything is our room were old and needed renovation. On the check out day we had a nightmare. We called several times for the Portman to take our luggage, for 10 mins, no one answered at the reception. After that, we were able to connect with someone and asked for the Portman to collect our luggage. He made a lot of delay and chaos since there was a big party of guest checking in and shortage of experienced staff were clearly visible. When you book a 5 star hotel with such a lot of money, it is logical to expect luxurious service, which, I am afraid, was clearly missing.
4.1
The location is superb and the layout is very good too. The bedrooms and bathrooms are all up to good standards.
The one gripe I had was the breakfast was the same everyday and in particular there never seemed to be any cutlery available, which was frustrating for many customers
FAQs
How much does this hotel cost compared to others in Medina?
The average price for a rental in Medina is $59 per night. This rental is $1 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Pullman Zamzam Madina. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Pullman Zamzam Madina pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pullman Zamzam Madina?
We found 9 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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