Diamond suites
3.2
Average(457 Reviews)Hotel in Medina
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located within 14 km of Al-Masjid an-Nabawi and 5.7 km of Al Madina Urban and Built Heritage Musuem, Diamond suites provides rooms with air conditioning and a private bathroom in Al Madinah.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
TV
Map of Medina
Available Rooms
1 Double • 172 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 387 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double • 484 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.2
Average(457 Reviews)100% verified reviews
3.2
مكان نظيف وجميل
لا شيء
3.2
المبنى جديد
مستوى النظافة
والامان
3.2
لم يعجبني شيء
المبنى لايوجد عليه لافته او لوحة باسم الفندق، المدخل وسخ وفضلات الطيور في كل مكان،مكتب الاستقبال تحت الدرج، لايعتبر فندق ولم اتمم الحجز لهذا السبب.
3.2
الفندق جميييل ومرتب مررررة ونظييييف جدا وكل شي شي فيه ممتاز واكثر شي عجبني فيه تعامل الطاقم بالاخص واحد اسمه مصعب والله تعامله راقي ومحترم جداً الله يوفقه ويجزاه كل خير يارب
3.2
المكان هادي جدا ونظيف
كل شي ممتازه
3.2
اول شي حطين رقم غلاط وماحد يرد وموقع غلاط بعد
ماحد يرد على جوال وحطين موقع غلاط
3.2
Payment Hassle:
Despite selecting the option to pay through booking.com during the reservation process, I was compelled to pay in cash upon arrival. This unexpected demand resulted in an inconvenience as I had to exchange my EUR for SAR. To make matters worse, the receptionist held onto my initial payment in EUR as a pledge, creating unnecessary complications during the currency conversion process.
· Lack of Basic Amenities:
The room lacked essential amenities. Upon arrival, I discovered there were no towels in the room, and I had to request them separately. The kitchen, advertised as a feature, was disappointingly empty, devoid of even the most basic utensils. Empty drawers, no cutlery, and an overall lack of provisions rendered the kitchen practically useless.
· Incomplete Facilities:
The property advertised a closet, yet it lacked hangers, leaving me with no convenient place to hang my clothes. Additionally, one of the toilets lacked a key, compromising privacy and security.
· Unprofessional Receptionist:
The behaviour of the receptionist was unprofessional and left much to be desired. Communication was challenging due to his limited English proficiency. Despite being just meters away, he refused to assist with directions to the property, opting to remain seated and provide unclear instructions over the phone.
In summary, my stay at Diamond Suites was marred by inconvenient payment practices, lack of essential amenities, and unprofessional service.
FAQs
How much does this hotel cost compared to others in Medina?
The average price for a rental in Medina is $59 per night. This rental is $4 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Diamond suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Diamond suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Diamond suites?
We found 5 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and tv.
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