Hilton Garden Inn Dallas Richardson
Hotel in Richardson, TX
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Suburban hotel with a 24-hour fitness center and a 24-hour business center
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Hilton Garden Inn Dallas Richardson offers 125 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LCD televisions come with premium satellite channels.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Hilton Garden Inn Dallas Richardson offers 125 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LCD televisions come with premium satellite channels.
This Richardson hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Garden
Map of Richardson, TX
Available Rooms
Suite, 1 King Bed with Sofa bed
Beds not specified • 459 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 King Bed
Beds not specified • 375 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 2 Queen Beds
Beds not specified • 375 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 2 Queen Beds, Mobility & Hearing Accessible (Bathtub)
Beds not specified • 459 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 King Bed, Mobility & Hearing Accessible (bathtub)
Beds not specified • 459 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
2.0
Hotel is in a great location. However it has run down some and service from front desk isn’t what it used to be; not as friendly and attentive. Also noticed I was charged for self parking in an outdoor parking lot.
1.0
I walked into the hotel after A long trip and was greeted by a gentleman At the desk who proceeded to tell me about all of the charges that I would be nickel and dimed for. Rather than accepting the fact that Hotels.com stated that there was free parking, he insisted that the four dollar charge per night was something that the Hilton had decided and did not “update the third-party about”. I was told that I should speak with the manager who never showed up that evening and did not come in until at least two days later.
After waiting two days, I still could not get in touch with the manager and spoke with a gentleman by phone from my room named Carlos, who also refused to take any action because he is not the manager. He could hear that I was getting upset and had the audacity to tell me to relax, and then proceeded to tell me that the charges for the parking were not on my bill in the first place.
Although it’s only four dollars per night, the principal is important because I was promised free parking and I did not deserve to be treated that way for a legitimate concern.
I also found it ridiculous that they charge you $100 for incidentals so they can play with your money while you are staying there in the event of damage.
1.0
I walked into the hotel after A long trip and was greeted by a gentleman At the desk who proceeded to tell me about all of the charges that I would be nickel and dimed for. Rather than accepting the fact that Hotels.com stated that there was free parking, he insisted that the four dollar charge per night was something that the Hilton had decided and did not “update the third-party about”. I was told that I should speak with the manager who never showed up that evening and did not come in until at least two days later.
After waiting two days, I still could not get in touch with the manager and spoke with a gentleman by phone from my room named Carlos, who also refused to take any action because he is not the manager. He could hear that I was getting upset and had the audacity to tell me to relax, and then proceeded to tell me that the charges for the parking were not on my bill in the first place.
Although it’s only four dollars per night, the principal is important because I was promised free parking and I did not deserve to be treated that way for a legitimate concern.
I also found it ridiculous that they charge you $100 for incidentals so they can play with your money while you are staying there in the event of damage.
2.0
This is a great property, I just don’t love the fact that online it indicates free parking when in fact there is a small charge. I asked them to waive it since I specifically checked to see if parking was free before I booked, they said they would do that but I have not yet seen the evidence. Everything else was very nice.
2.0
This is a great property, I just don’t love the fact that online it indicates free parking when in fact there is a small charge. I asked them to waive it since I specifically checked to see if parking was free before I booked, they said they would do that but I have not yet seen the evidence. Everything else was very nice.
2.5
This is my third time staying at the Hilton Garden Inn in Richardson, and the service has always been outstanding. I enjoyed the breakfast, which was superb and excellent service and could accommodate my taste for a large cup of coffee with milk.
2.5
This is my third time staying at the Hilton Garden Inn in Richardson, and the service has always been outstanding. I enjoyed the breakfast, which was superb and excellent service and could accommodate my taste for a large cup of coffee with milk.
1.5
Room had a smell to it that could be because it was a smokers' room. Otherwise, it was all pretty average.
1.5
Room had a smell to it that could be because it was a smokers' room. Otherwise, it was all pretty average.
1.5
The staff was very welcoming and accommodating, but my room smelled of stale cigarettes and mildew. Also, the bed was hard and soundproofing was inadequate (could hear walking and tv in the next room).
1.5
The staff was very welcoming and accommodating, but my room smelled of stale cigarettes and mildew. Also, the bed was hard and soundproofing was inadequate (could hear walking and tv in the next room).
5.0
Safe, clean, close to campus
5.0
Safe, clean, close to campus
0.5
The air conditioning was not working properly on my room. It was 100 degrees outside and my room was at 78 degrees. I reported it to the desk and a maintenance man did not check it until the next morning. So uncomfortable I did not sleep well. Even after maintenance it did not get any cooler. They offered me to move to another hotel without an immediate refund.
0.5
The air conditioning was not working properly on my room. It was 100 degrees outside and my room was at 78 degrees. I reported it to the desk and a maintenance man did not check it until the next morning. So uncomfortable I did not sleep well. Even after maintenance it did not get any cooler. They offered me to move to another hotel without an immediate refund.
5.0
Great staff
5.0
Great staff
5.0
Perfect location and amenities while visiting son at UTD
5.0
Perfect location and amenities while visiting son at UTD
3.0
While a nice property, the service was limited. Only 2 people working after 3:30 pm. Very limited dining and bar options. Not a particularly good value. Nice property but expensive for what is offered.
3.0
While a nice property, the service was limited. Only 2 people working after 3:30 pm. Very limited dining and bar options. Not a particularly good value. Nice property but expensive for what is offered.
1.0
We had booked 2 rooms. One of the rooms was muggy. No option to change given hotel fully booked; no compensation for inconvenience. Compliant filed with staff as soon as stepped into the room. I will not stay at this hotel ever. Thanks.
1.0
We had booked 2 rooms. One of the rooms was muggy. No option to change given hotel fully booked; no compensation for inconvenience. Compliant filed with staff as soon as stepped into the room. I will not stay at this hotel ever. Thanks.
4.0
Good place. This was a quick trip and hotel was close to UTDallas. Kinda isolated from other places and breakfast was extra $15
Ordered drinks and dinner at bar. Ok but pricey.
4.0
Good place. This was a quick trip and hotel was close to UTDallas. Kinda isolated from other places and breakfast was extra $15
Ordered drinks and dinner at bar. Ok but pricey.
5.0
Had a nice stay
5.0
Had a nice stay
0.5
We requested the room to be defeathered due to a severe allergy. Called Hilton directly ahead of arriving and confirmed this with them. Room was full of feathers, housekeeping was already gone for the day so we were unable to stay at the hotel. Instead of management taking accountability for the error they attempted to turn it around on me saying feathers were removed. Later admitting they left the feather pillows in the room. Ultimately advised they were unable to accommodate that request on short notice.
4.0
Good
0.5
We requested the room to be defeathered due to a severe allergy. Called Hilton directly ahead of arriving and confirmed this with them. Room was full of feathers, housekeeping was already gone for the day so we were unable to stay at the hotel. Instead of management taking accountability for the error they attempted to turn it around on me saying feathers were removed. Later admitting they left the feather pillows in the room. Ultimately advised they were unable to accommodate that request on short notice.
4.0
Good
2.0
my husband was charged for breakfast even though the breakfast was included in the reservation I made for him
The front desk forgot to give my husband a coupon that was the reason he was charged
I requested a refund for the charge back to the credit card
But the answer was not
I was being to told that the system to refund has been unable
It was very poor customer service and we didn't get our money back
2.0
my husband was charged for breakfast even though the breakfast was included in the reservation I made for him
The front desk forgot to give my husband a coupon that was the reason he was charged
I requested a refund for the charge back to the credit card
But the answer was not
I was being to told that the system to refund has been unable
It was very poor customer service and we didn't get our money back
5.0
Area was nice. No issues. Easy checkin and check out. Very clean.
5.0
Area was nice. No issues. Easy checkin and check out. Very clean.
2.5
Location is convenient and safe.
We visit at Dallas for campus tours. We were so busy that couldn't use indoor pool and gyms. The price is affordable, and stuffs are very friendly.
2.5
Location is convenient and safe.
We visit at Dallas for campus tours. We were so busy that couldn't use indoor pool and gyms. The price is affordable, and stuffs are very friendly.
1.0
No complimentary breakfast. Went for coffee, both times coffee was over and they did not even make an effort to refill. Can't get basic coffee at a Hilton ?????
1.0
No complimentary breakfast. Went for coffee, both times coffee was over and they did not even make an effort to refill. Can't get basic coffee at a Hilton ?????
1.0
Normally I don’t fill these out. But, from the time I checked in, everything went wrong. It took 35 minutes to check in, the desk clerk was sick and dripping fluids all over the keys, the refrigerator didn’t work, the ac wouldn’t go below 71, and when I asked for my room to be serviced while I was out for the day on my second day, it never got done. Then, later in the evening, room service knocked on my door when I had my “do not disturb” sign out. Not up to Hilton/GI standards.
FAQs
How much does this hotel cost compared to others in Richardson?
The average price for a rental in Richardson is $153 per night. This rental is $82 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hilton Garden Inn Dallas Richardson. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Dallas Richardson. Enjoy the water!
Is Hilton Garden Inn Dallas Richardson pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Dallas Richardson?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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