Maison Saint Charles
3.6
Good(1,535 Reviews)Hotel in Warehouse District, LA
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Nestled in the lower Garden District, across from the St. Charles Street Car line, this non-smoking hotel in New Orleans, Louisiana offers free WiFi.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Map of Warehouse District, LA
Available Rooms
Double Queen Room
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard King Room
1 King • 301 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Standard Queen Room
1 Queen • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room - Disability Access/Non-Smoking
1 King • 301 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Queen Room - Disability Access
2 Queen • 301 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.6
Good(1,535 Reviews)100% verified reviews
3.6
Location and a great seafood restaurant next door
Noisy guests next door
3.6
The bed and pool
Staff were rude. Argued with each other in front of guests. Unprofessional and not good for business. Room needed update. Old and tired. Needed deep clean.
3.6
Habían cucarachas, hubo un error en nuestra estadía y nos cortaron el internet y no nos hicieron el cuarto
Que nos tratarán mejor
3.6
The property was amazing! I loved it here! It felt safe! They have security who walked around from the hours of 4pm to 10am. The front desk lady was absolutely amazing she helped me navigate the trolley app, the trolley(street car) stops almost in front of the hotel it’s so convenient!!
Ursula was by herself for breakfast and she did an amazing job, she was a lovely lady. We can wait to go back!
Na
3.6
Gute Unterkunft mit schattigen Innenhöfen und Sitzgelegenheiten. Haltestelle der Straßenbahn genau gegenüber. Sicherer und bewachter Parkplatz.
3.6
Breakfast was for $14.99 which was cheaper than going anywhere else and had all your basics!
Both my spouse and I are handicapped and requested a bottom room floor and did not receive.
3.6
Close to trolley
They would not print out a receipt when I left and they said they could not email it! I think they over charged me for tax and parking. I have called them over 6 times asking for them to send me a receipt and no luck
3.6
The staff was very professional. Key at the front desk was welcoming and answered all my questions
The air conditioning unit in the leaked water and housekeeping didn’t clean the room well each day of my stay.
3.6
Nothing
Room had cockroaches. Went I advised the desk lady just shruggled like its expected. Images look like nice old home, its not, its far out and rooms are a complex at back, and dirty.
3.6
Too many cats
3.6
The hot tub but just small
Staff was rude and not helpful
Room was out dated, missing shower door, chair , sink was stopped up , faucet on tub was not mounted to wall , crack under the door
3.6
The location was fantastic. There's a streetcar station just outside the property which will take you straight to Bourbon St. in about 15 minutes. Due to a late change in plans, I had to make a second separate booking to add an extra night at a reasonable cost, but the staff made it so I didn't have to check out and recheck in.
The first room we were checked into had a window above the door with no covering, so people on the second floor could peer into my room 24/7. I resorted to covering with paper towels and tape. The floorboards were coming off and they tried covering it with a rug, which was old and very dirty. It did not have a remote. The shower is also one of those where it is no full splash guard, so water gets all over the bathroom floor. What really broke our back was the shower would not drain fast enough. The staff did not seem to believe me and when one of them came to check, he ran the tap for 5 seconds, then went back to the manager and told her he "fixed" it, despite doing literally nothing. Eventually, we had to have the manager just see for herself and only then did she let us switch rooms. There was another staff person (I believe a maintenance worker) who, twice, kept knocking on my door despite the do-not-disturb. The second time, he tried to open the door without my permission and was only stopped by the door swing guard.
The location is nice, but I would recommend you find another property, especially given the price.
3.6
Location and hot tub were perks.
Price for one night was a bit high, when the set up is basically like a motel.
3.6
Convenient to the cruise port
Could have been cleaner. Door facings and baseboards very dirty. Profanity written on the wall that had been poorly painted over.
3.6
The pool, that it was pet friendly, location, staff was wonderful, the beds.
The fitness room, the shower in the bathroom.
3.6
The property, facilities and room accommodations were beyond expectations.
The shower needed a place to hold our soap, that was the only issue about the entire experience. It’s not a deal breaker, we’ll be back.
3.6
Great location for restaurants close by and a seafood restaurant next to the hotel.There is a nice bagel place down the street and excellent food on Magazine Street. Hotel staff were friendly and helpful. We had a great time in the pool which was cleaned daily. Nice lobby with cold water available to quench one's thirst. Room was quiet. I never heard guests in the room upstairs.
My bed was elevated too high making it difficult to climb into. Might have worked if i was 6 feet tall. There was rust on the bedside lights and dresser was well worn. Caulking and trim in the bathroom looked like it was not done by a professional. Breakfast was uninspiring but at least it was available on site.
3.6
Very good location, close to tramway. Downtown within 15 minutes which is great.
Parking available (chargeable), Nice pool.
Good beds and good room size. Good breakfast & Wifi.
Neighborhood wasn't too bad. Good balance price/location compared to other Hotels.
This hotel is a bit worn out and could be renovated a bit.
AC was not super efficient in our room.
Pool OK but not as clean as we would expect.
3.6
We had the 2 bedroom suite the view was beautiful the location of the hotel was awesome and the staff was remarkable.
Pay to park and no air in the rooms only in the living room
3.6
Great location, helpful staff, comfortable beds. Room was well equipped.
Some maintenance needs: bathroom door didn't close, no curtain on the window over the door.
3.6
Loved that it was like a resort. Felt safe and was handy to the tram, right across the road. Car parking was good, cost $25 a night but the hotel itself was very reasonable so we didnt mind paying. If you couldnt park at the motel they had a carpark across the road that they locked at night. Great restaurant right next door and lots of fast food within metres. Pool was fantastic, bed was brilliant. The area wasnt the greatest but you are fenced in and have security its like being in a nice resort. Would def. Stay there again if we ever go back to Nola.
3.6
Na
Everything
3.6
There was a dead cockroach in our room.
3.6
nothing
everything , RUDE front desk staff!
3.6
We had a great stay at this location. It was beautiful, quite, and the staff went out of their way to make sure we had everything we needed. 10/10 🙌
3.6
The beds were perfect with more than enough plush pillows. The room was clean. The large flat screen television has such an amazing picture. And the pool area is one of the best !!
Room furniture a little out- dated .The old look made it look dirty but it was clean. Outlets didn't work. Remote control (for TV) barely worked.
3.6
This was by far one of the best traveling experiences we’ve had. We had to check in super late due to flight delays. Mr. Jesse was no less accommodating had we arrived during prime time hours. He was a gracious always smiling host, offering suggestions, directions and deals around the city. He treated us likes family. When we checked out Kiwanda was equally pleasant, smiling and courteous. She let us store our items in a closet until we left for airport. We will choose to stay at this property for all our future visits.
P.S the Trolly that runs right in front of the hotel 24/7 into French Quarter is the icing on the cake.
3.6
Great location and lovely pool rooms very good and clean
They never told us that payment was being taken from our bank card and that caused the bank to get in touch with us as I hadnt approved it. Also they took extra security monrey which would be refunded on our departure this also wasn't told to us. On leaving we were then told we hadnt paid for 1 of the rooms a few cross words were exchanged and I actually showed her my bank account to prove that it had been paid .... no apology from her
3.6
nothing
dirty sheets, dirty towels, nasty shower, staff didn’t come in the next day to clean or leave clean towels.
FAQs
How much does this hotel cost compared to others in Warehouse District?
The average price for a rental in Warehouse District is $338 per night. This rental is $236 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Maison Saint Charles. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Maison Saint Charles. Enjoy the water!
Is Maison Saint Charles pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Maison Saint Charles?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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