Hilton Garden Inn Winston-Salem/Hanes Mall

3.7

Good(190 Reviews)

Hotel in Winston-Salem, NC

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Equipped with a microwave and mini-refrigerator in each guestroom and offering a 24-hour convenience store, this Winston-Salem, North Carolina hotel is close to local attractions and Interstate 40.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Map of Winston-Salem, NC

Nearby attractions

Hanging Rock State Park

24.2 mi

Greensboro Science Center

28 mi

Greensboro Arboretum

27.2 mi

Greensboro Botanical Gardens

27.3 mi

Available Rooms

1 King • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Hilton Garden Inn Winston-Salem/Hanes Mall

$$$$

3.7

Good(190 Reviews)

Hotel in Winston-Salem, NC

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Equipped with a microwave and mini-refrigerator in each guestroom and offering a 24-hour convenience store, this Winston-Salem, North Carolina hotel is close to local attractions and Interstate 40.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Map of Winston-Salem, NC

Nearby attractions

Hanging Rock State Park

24.2 mi

Greensboro Science Center

28 mi

Greensboro Arboretum

27.2 mi

Greensboro Botanical Gardens

27.3 mi

Available Rooms

1 King • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

3.7

Good(190 Reviews)

100% verified reviews

3.7

Apr 2024

Disappointed

The location was good, the staff was friendly.

Very disappointed with the fact that the facility claims to have a pool, however apon arrival they were undergoing maintenance and the pool area was completely shut down. We were there and chose this hotel for the pool because we were traveling with children. Also all the shampoo, conditioner, and body wash were empty.

3.7

Apr 2024

I feel like I was scammed.

Nice looking

They charged me the $250 for smoking saying that I smoked in the room when i didn’t. Went there for a baby shower from out of town. We got back to the room at 11pm, went to sleep, woke up, took shower, and checked out. Just because they found a tobacco product in the room, they accused me of smoking and charged me.

3.7

Apr 2024

Badic and disappointing

Acceptable...basic

The hotel was being renovated. There was a smell of wet paint. There is no a/c on the floors so it was musty smelling & hot. The smell in the room was musty & smelt of wet paint. We paid the regular price for a room at a time that renovations were occur3at the hotel and service was substandard

3.7

Mar 2024

Just ok

The room, the furniture, and the bed. The front desk staff were friendly, but it did seem a bit forced. I would imagine they were coached.

The pool was too cold, breakfast was not included and was expensive. The water in the room that wasn't for us was tacky and rude

3.7

Mar 2024

The staff so pleasant and appear happy. We dined inside the restaurant sat 3/2/24 the waitress so pleasant and

Location near dining and grocery. On site restaurant. Quiet. The pool nice.

All good

3.7

Feb 2024

I had a lovely time with my daughters but the hotel was definitely lacking in many areas.

Free coffee

Staff greeting, friendliness, helpfulness was very poor and not a highlight. Pool was depressing. Breakfast was $13/person and it was mediocre at best; barely fresh food and it was even toward the end of serving.

3.7

Aug 2023

Stayed here since 2012, we'll be back

Room was good, bed was comfortable, shower had nice water pressure and lots of hot water. Had a closet, desk, night stands, lamps, lounge chair,ottoman. Plugs next to bed for cell phone. Mini fridge, ice machine down the hall. Indoor pool. Small store, bar, restaurant. Food was good, we had breakfast.The employees are so nice here.

Unfortunately they're remoldeing and over half their parking lot had containers and work trucks so parking was awful for a booked hotel. I get it but made it terrible to park, I don't like not being able to see my car in a hotel, especially for the price we paid, no security so kinda on your own with that. We just unloaded everything and took to room.

3.7

Aug 2023

Pleasant

Size of the room.

Did not get the room (area) requested. The rooms that have been renovated are really nice, the ones that have not been renovated are so so.

3.7

Aug 2023

Comfortable stay with friendly staff

Quite, guest laundry, friendly staff

No hot tub & indoor pool was cold. Breakfast was an extra charge.

3.7

Jul 2023

Convenient location

The location was very convenient. The staff was very friendly. The bed was very comfortable.

Bathroom was dated.

3.7

Jul 2023

The staff were incredible, and awfully gracious and kind. They went out of their way to make me feel welcome and comfort

It was well-maintained, decorated beautifully, clean, convenient location to where I was going and what I was doing

Nothing

3.7

Jun 2023

Common areas were very nice.

We didn't have breakfast. Too expensive.

The bathroom smells dampc, probably because the exhaust fan never worked.

3.7

Jun 2023

property was in a great location, comfortable bed, great

great location

nothing

3.7

May 2023

Weekend Stay - Met Expectations

As on another review, breakfast is good. Made to order or buffet. Had to ask for hot water and tea bag; i'm a tea drinker. Coffee and water available 24 hours.

uhm???

3.7

May 2023

Exceptional

everything

3.7

Apr 2023

Very good

Most everything was great.

Bathroom was a little dated. No counter space in bathroom.

3.7

Mar 2023

Good

the room was nice and spacious.

my son has been dying to swim and the pool was nasty. It had dark hair through the whole pool. my husband tried to clean it but there was so much. super disappointing.

3.7

Feb 2023

Overall a good stay for me…..would not eat there again though

Convenient to get to. Staff was very friendly. Rooms we’re comfortable.

The restaurant was awful. very limited menu and they ran out of hamburgers. Food came and had to send back salad. Ordered NO blue cheese due to allergy and it arrived with blue cheese. one waiter/bartender and she tried really hard to get to everyone, but dinner was a struggle for us. One of the friends I traveled with found condoms and court papers left in the drawer by coffee maker. That was disconcerting.

3.7

Jan 2023

great place to stay

location comfortable bed and the staff was very friendly. the bar/ restaurant in hotel.

3.7

Jan 2023

do not expect much from chef who cooks breakfast

location

breakfast fixed by cook was horrible. all adding to omelette old and overcooked. grits for breakfast with garlic and pepper was disgusting. coffee bitter. and we paid over $30+ was ridiculous.

3.7

Nov 2022

Win at Hilton Garden Inn

Bed was comfortable, luv'd the feather pillows. Day one had cooked to order breakfast which was tasty; potatoes and omelet. There were other available items; yogurt, cereal, milk, fruit, bagels, danish. Indoor pool was a nice amenity. Nice lobby sitting area, dining area, and bar. ALL hotel staff was friendly and courteous. Had a misunderstanding with checkout time. Front desk and housekeeping were accommodating to me.

Had to wrestle with sliding doors on shower entering and exiting. Probably a little WD40 would help

FAQs

How much does this hotel cost compared to others in Winston-Salem?

The average price for a rental in Winston-Salem is $136 per night. This rental is $37 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hilton Garden Inn Winston-Salem/Hanes Mall. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hilton Garden Inn Winston-Salem/Hanes Mall. Enjoy the water!

Is Hilton Garden Inn Winston-Salem/Hanes Mall pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hilton Garden Inn Winston-Salem/Hanes Mall?

We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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Hilton Garden Inn Winston-Salem/Hanes Mall

Hotel in Winston-Salem, NC

Reasons to book

About this hotel

Amenities

Map of Winston-Salem, NC

Nearby attractions

Available Rooms

Hilton Garden Inn Winston-Salem/Hanes Mall

Hotel in Winston-Salem, NC

Reasons to book

About this hotel

Amenities

Map of Winston-Salem, NC

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Winston-Salem?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hilton Garden Inn Winston-Salem/Hanes Mall pet friendly?

What amenities are available at Hilton Garden Inn Winston-Salem/Hanes Mall?

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