Doubletree By Hilton Columbus Dublin
Hotel in Dublin, OH
4-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located in Dublin, 11 km from Columbus Zoo and Aquarium, Doubletree By Hilton Columbus Dublin provides accommodation with a restaurant, free private parking and a bar. This 4-star hotel offers room service, a 24-hour front desk and free WiFi.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Map of Dublin, OH
Available Rooms
King Room
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Fitness Room
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room with Accessible Tub - Mobility Access
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room with Tub - Mobility and Hearing Access
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room - Hearing Access
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
2.5 / 5.0
It was a beautiful Hotel
After telling us that there would be free breakfast and there would be no extra charges from we got there they hit us with extra charges for before we got the room and we had to pay for our breakfast $17 a personAfter telling us that there would be free breakfast and there would be no extra charges from we got there they hit us with extra charges for before we got the room and we had to pay for our breakfast $17 a person
0.5 / 5.0
The hotel is terribly managed and lacks responsibility. This was by far the worst experience I have ever had at a hotel. I booked 3 rooms at DoubleTree by Hilton Columbus Dublin through booking.com for a family visit. We arrived at the property at 5 pm on Saturday, and Derrick, a person at the front desk, assisted us with check-in. Shortly after handing over the keys for the first room, he informed us that the second room was still being prepared but provided no further information. I expressed confusion, stating, "It's 5 o'clock," to which he replied, "I know the time," with a period. I felt embarrassed by his attitude but inquired again about the 4 pm check-in time. He responded by attributing the delay to a shortage of housekeeping staff, disclaiming any responsibility. He even refused to provide an estimated time for the second room's readiness
Unfortunately, this was just the beginning. When he claimed inability to locate the third room in the system, I explained that all three rooms were booked under the same confirmation number but with different names. He insisted he couldn't take action unless booking.com resent the reservation details due to their third-party booking. Despite my requests to review the confirmation details on my phone, he refused, accusing me of holding up the line and wasting his energy.
After enduring a 40-minute wait on the phone, I finally contacted booking.com, whose representative promised to contact the property to locate the third room. However, they informed me that the hotel repeatedly hung up on them and failed to connect with the property. I requested cancellation of the third room but was informed it required confirmation from the property, with a promise of an update within 24-48 hours via chat. This resolution was impractical, as I needed immediate accommodation. The booking.
But Hours passed without any communication from either booking.com or the hotel.
Frustrated, I called booking.com again after 8 pm, during which they successfully reached the hotel and confirmed the reservation. The manager, upon receiving the call, explained the confusion regarding the names and third-party booking. Returning to the front desk, I faced Derrick once more, who reiterated the same excuses. He said, "My manager called me to apologize to you." But no actual apology was offered. Even if he had missed the names on the list, a sincere effort to help or listen could have resolved the issue swiftly. Instead, he treated us as a nuisance, delaying our check-in for more than 4 hours. The rooms I reserved were two rooms with a king bed and one room with two queen beds. However, upon check-in, we were allocated one king room and two queen rooms without any explanation.
This encounter epitomized the most appalling, rude, and unprofessional behavior I have ever experienced at a hotel. Despite being a frequent traveler and former Hilton Diamond member, I am deeply disappointed by this experience. It raises concerns about the management and service standards of this Hilton property, and I question whether they recognize the severity of this incident.
5.0 / 5.0
Everything!!! This was an amazingly ran hotel. I loved all parts of it. So clean. Water bottles in the room for you. Comfy bed, nice and big room.
I liked everything!!!
4.5 / 5.0
Loved the staff. Especially Scottie. Loved location! Rooms were very clean and nice.
Bed was so hard.
5.0 / 5.0
The location was perfect, it was well maintained and the staff were phenomenal.
Nothing
5.0 / 5.0
Great experience. Also Tony is just amazing. Always smiling and welcoming. Made us feel welcome.
The guy that worked Sunday morning. Looked Italian. Not friendly and treated us like we were invisible. He didn’t greet us anything. We ended up just leaving our key cards on the desk.
5.0 / 5.0
I love how spacious and clean it was, and how it was so affordable for a king size bed I love the view and it smelled so clean.
The only thing I did not like in the entire property was that the beds did not have full cover protection. I have experienced bedbugs before and anytime I stay in a hotel I always check for them no matter how clean the property is and the only thing I didn’t like was seeing that the bed did not have a full protection over the mattress other than that it was wonderful.
4.0 / 5.0
Clean and comfy.
Liked their hot cookies
Parking lot's snow should be cleared early next morning asap
4.0 / 5.0
Location and staff were great
The only negative was in the booking app it said free breakfast and there was a charge for breakfast but that’s not on double tree that’s on booking.com
5.0 / 5.0
Did not eat breakfast. There was too expensive!
4.5 / 5.0
The room was very nice and updated! Enjoyed our stay! Breakfast had a variety of options to choose from! Staff was friendly and got us checked in and checked out in no time!
4.0 / 5.0
This hotel was comfortable and perfect for our short stay in Dublin. The main lobby and courtyard were nice for socializing with family who were also staying at the hotel. The hotel breakfast was diverse offering hot and cold options. The beds and room was very comfortable. Easy to get to and around Columbus area attractions.
0.5 / 5.0
Staff did an amazing job finding us another hotel and getting us registered.
Found your hotel under listing of pet friendly. We are traveling with a dog. We registered and under comments I reminded them of our dog. Received a confirmation that accommodations were made for our request (dog). I received an email notifying me of this. When we arrived we found out the hotel was not pet friendly. Staff found us another hotel
5.0 / 5.0
Breakfast is good, and the staff are quite friendly and professional. Really appreciated help from front desk guy Tony.
5.0 / 5.0
Very clean and comfortable
Wasn’t anything I didn’t like.
4.5 / 5.0
beds were extremely comfortable.
pool closed
1.5 / 5.0
Did not eat the $17 buffet
When I arrived to the front desk to check in the desk attendant did not acknowledge me for several minutes as she was on her cell phone.
The bathroom was not clean, there was hair in the shower.
1.0 / 5.0
It was clean but no one got our trash or left us towels for day 2. We had to go and ask for towels and seemed to inconvenience the hotel clerk. No one had gotten the trash in hotel lobby and they seemed to be full everywhere.
We travel with our child and she was very excited about the pool. Sadly, it was closed both days and evenings. Your hotel is expensive and if you cannot accommodate everything you say you will offer, you should volunteer other options or a reduction in price.
0.5 / 5.0
nothing. no pool, no restaurant, nothing available for those staying
no pool, no restaurant, nothing available for snack or refreshment. this was not clear when booking
5.0 / 5.0
Newly updated, beautiful hotel, very friendly and helpful staff.
N/A
5.0 / 5.0
The staff was friendly. Quick and easy check in and check out process. The cookies... WOW! Used the gym and it was great!
The lighting in the bathroom around the mirror wasn't bright enough.
The website advertises an indoor pool but it wasn't open.
5.0 / 5.0
I was under the assumption that my breakfast was free I paid a $158 for my room,I did not get a free breakfast.
4.5 / 5.0
new renovations. nice decor, clean fresh, new. nice business area, plenty of desks and meeting spaces.
I found the breakfast set up to be very awkward. I pulled my mugs from plastic dishwasher racks- the juice dripping all over the clean coffee mugs- had to inquire if they were clean and intended for use, couldn’t find cream by the coffee- it’s on tables but if I’m taking my coffee to go I need to go interrupt a table of guests- very strange. the plates & silverware were at the exit instead of the entrance ( closest to the lobby) . despite finding the setup to be awkward the food was very good quality. it was not an included breakfast , however. it is an additional charge, which I find to be uncommon.
3.5 / 5.0
The location was great. Friendly staff. It was clean.
The beds were hard and very uncomfortable!
2.5 / 5.0
Location and cleanliness.
First room we were placed in had no air conditioning. We were told to wait a couple hour and it would work. They were told the thermostat said error. I called a second time when there was no change, I was told the hotel was booked and there were no rooms available. I replied, “You have got to be kidding me. “ I was placed in hold and finally told we could be moved to another room. I just felt like they staff didn’t care.
3.4 / 5.0
Location and price
No bar
Shabby breakfast area
No room cleaning
FAQs
How much does this hotel cost compared to others in Dublin?
The average price for a rental in Dublin is $113 per night. This rental is $39 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Doubletree By Hilton Columbus Dublin. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Doubletree By Hilton Columbus Dublin. Enjoy the water!
Is Doubletree By Hilton Columbus Dublin pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Doubletree By Hilton Columbus Dublin?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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