SpringHill Suites by Marriott Charlotte Airport
Hotel in Charlotte, NC
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
This hotel is a 5-minute drive from Charlotte-Douglas International Airport. The all-suite hotel offers free airport shuttle service, free Wi-Fi and free on-site parking.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Charlotte, NC
Nearby attractions
Available Rooms
King Studio
1 King • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Queen Studio
1 Sofa • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Studio with Sofa Bed and Roll-in Shower - Mobility and Hearing Accessible
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Queen Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
1 Sofa
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
5.0 / 10.0
Close to airport.
Bed was uncomfortable. Pull out sofa was small and uncomfortable. The airport shuttle doesn’t run between 1-3 pm.
1.0 / 10.0
Convenient, good shuttle
Water in room barely warm
Cracked sink had a hole in it
No coffee in breakfast area- hot water prob
4.0 / 10.0
Location and breakfast buffet were good. Location is good because it’s close to the airport and highways, but you can’t walk anywhere and there aren’t good restaurants around
The pool and jacuzzi had been shut down for a long time and should be removed from the website. The public areas were not clean (BIG SPIDERS in the hallway) and the curtain had something black across it. The room was clean enough, but the exercise room had no wipes to clean machines even after I requested that they refill it. They never did
4.0 / 10.0
Breakfast was good.
Shower had hairs and the body wash was out, which led me to believe the room (bed sheets, towels, etc) were unclean as well. Too late and too tired to do anything about it. Did not sleep well.
5.0 / 10.0
Breakfast, proximity to our destination
When checking in I needed to leave the car at the front while one the kids used the restroom, got chased down to tell me I had to move my car, fyi there were 3 other cars almost exactly where my car was parked. We also got a room with a sofa bed but there wasn’t any bedding in the room for it. When I went down to get some, I was told there were no “pillows” down there. No offer to get one or even attempt. Oh, and they did not even switch out as much as a towel for our 2 night stay. Will never be back.
1.0 / 10.0
The receptionist was nowhere to be found from 1am-2am while my family, grandparents and small children and I waited outside having been dropped off by the Uber. When she finally reappeared, she offered no apology or explanation for her absence. I contacted the hotel several times and no discount or refund was given. Additionally there was fecal matter and pubic hair in the bathroom. Disgusting!!!
5.0 / 10.0
Breakfast
Cleanliness of room
9.0 / 10.0
Everything was great
Nothing everything was great
6.0 / 10.0
Nice selection of breakfast items, friendly staff, proximity to airport
Worn and tired room, road noise affected sleep, dripping faucet in tub, slow draining sink, dirty grout, pool not open.
10.0 / 10.0
Convenient, clean, great breakfast!
nothing
6.0 / 10.0
convenient to airport
The pool was closed. We had to request the rooms be cleaned.
2.0 / 10.0
Location
The light switch did not work, tv remote did not work, tv went out. Lifts by bed were not plugged.
1.0 / 10.0
Horrible the people in the front desk suck. Idk why y’all mad at the customer we did not tell you to get this job if you don’t want to check people in just find a new job. Just rude during the whole check in process like if I was doing something wrong by checking in.
Dirty rooms. Stuff smeared on the walls floors were disgusting furniture looks like it hasn’t been cleaned in years finger prints all over everything make up smeared on the bed
7.0 / 10.0
location and services
elevator out of service; maintenance needed on some facilities (door lock broken on first room assignment)
1.0 / 10.0
Room was not in good condition. The mattress and mattress cover was badly stained. The window blinds had holes in them. After being moved to a different room that room had issues as well. The outlets did not work such that our devices could not be charged. Because we felt so uncomfortable and because the property was severely lacking in excellence we decided to cancel our reservation and go to another hotel.
10.0 / 10.0
It was plenty of room the staff was very friendly It’s conveniently located
2.0 / 10.0
I LIKED NOTHING, I've stayed at other Springhill properties and this one was definitely not up to the standards.
The water didn't get hot, the water also had a funny smell. There are no outlets to charge devices near the bed. The lights also near the bed didn't work. The property was very outdated.
7.0 / 10.0
Staff was not friendly.
5.0 / 10.0
close to the airport
I didn't receive the correct response for my questions related to shuttle bus, also our room the ac was not working however the good part they just gave us another room
8.0 / 10.0
The pool was closed indefinitely and this was not told when booking.
FAQs
How much does this hotel cost compared to others in Charlotte?
The average price for a rental in Charlotte is $171 per night. This rental is $112 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SpringHill Suites by Marriott Charlotte Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at SpringHill Suites by Marriott Charlotte Airport. Enjoy the water!
Is SpringHill Suites by Marriott Charlotte Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SpringHill Suites by Marriott Charlotte Airport?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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