Best Western Syracuse Downtown Hotel and Suites
Hotel in Syracuse, NY
4-Star Hotel
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located 1.6 km from Syracuse University in downtown Syracuse, Best Western Syracuse Downtown Hotel and Suites offers guests free WiFi access. Limited parking available on for an additional fee.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Syracuse, NY
Available Rooms
King Suite - Disability Access
1 King • 441 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Double Room with Two Double Beds - Non-Smoking
2 Double • 376 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Queen Room with Kitchenette - Non-Smoking
1 Queen • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Presidential Suite
1 King • 624 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Queen Room
1 Queen • 172 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
7.0
The location
I couldn't check in until after 6 pm because the hotel was short-staffed. I didn't have to pay for parking, but I had to request an extra dry towel because there was only one in the room for two people. Additionally, the toilet kept running unless I jiggled the handle. The stay wasn't terrible, but these small issues added up. I was with my 87-year-old grandmother, so the delay in checking in before heading to the jazz concert made it harder for us to relax and rest. The lay out of the room lighting is funky. The door entrance is dark and so was the entire left side of the room.
6.0
Good location.
It was almost $230 a night, in Syracuse. For that, you're getting a very low quality breakfast. The rooms are not well renovated (maybe newish furniture). The bathrooms are below standard for a room at this rate in any major city. The door lock malfunctioned multiple times. The staff seemed annoyed I even showed up. The ironing board was ancient and damaged my clothes.
The bed was relatively comfortable, and the AC worked. The water was hot. It has electricity, and lamps at bedside. So, it meets a minimum standard.
At $100-150 a night, this would all be fine. At their current margins, they need some reinvestment.
Maybe my room was just an expensive room, as we had to book relatively last minute for a family emergency.
7.0
Location convenient
8.0
פקידת הקבלה שקיבלה אותנו בלילה כשהגענו הייתה מאוד שירותית ונעימה.
קבלנו שידרוג של אחד החדרים לסוויטה ללא תשלום נוסף.
החדרים ממש יפים, מאובזרים עם מטבחון, נקיים, גדולים.
ארוחת בוקר נחמדה…. קונטנינטלית, כלים חד פעמיים ( חבל על זיהום הסביבה).
חנייה בתשלום. 12 דולר, לא נורא אבל הפתיע אותנו.
1.0
No loud and drug addicted were passed out in the lobby
10.0
It was near everything, restaurants, shops etc..
There wasnt enough parking, we had to park in another lot down the street and we had to go into hotel to get a token everytime we wanted to park the car also there wasnt any housekeeping
1.0
Location
The AC was not working. 79 degrees in the room overnight.
Three people in the suite, only two sets of sheets.
No towels for the 3rd person provided.
7.0
Staff was friendly, Location, size of the room, kitchen, AC, Wi-Fi
Room wasn’t cleaned regularly / automatically
No toilet paper - had to get it from the reception
Room wasn’t dusted once in 2 weeks
Cold water - no hot water in the afternoon and evening - had to wait 10 min until the water got warm (not hot)
TV remote didn’t work and wasn’t fixed
Breakfast was poor (no Nutella, no jam most of the days) - mold on the food on our first day
Windows are really old - really very very noisy in the night
Parking expensive
Laundry expensive
10.0
I liked that it was within walking distance from a lot of restaurants and bars. Also the rooms were spacious and clean. Worth the price.
5.0
linens for the cot should be placed in the room. had to go downstairs and get some from the front desk which was a ordeal.
4.0
The reservation was pre-paid. However, the hotel attempted to double bill us and it took much effort to get a potential resolution. We are still waiting to see if the double charge is removed from our credit card.
8.0
coffee and tea available,cold breakfast available if u leaving early, very peaceful, beautiful view,spacious, clean ... a bit outdated but clean and not smelly.... great location... can find parking arounds,restaurants close by....
Syracuse is not a vacation place but great for travel professionals.
everything was good I only spent 2 nights.
9.0
everything
nothing
6.0
Hotel was basically clean and convenient for our stay next to the mountain goat 10 miler.
Gun fire, unsafe area around the hotel and unable to get any sleep do to the excessive noise till 4am. Even being on the 11th floor didn't make a difference.
10.0
the location, updated clean rooms. fantastic staff
nothing
10.0
Everything the suit was lovely,very clean ,front desk staff very nice polite
Na
10.0
Very nice hotel
Parking is a little bit of an issue
10.0
I didn't wake up in time for breakfast. Bed was very comfortable
room size was a little small. Still a very good deal though!
2.0
The location for the Sky Armory was great. The staff was nice. They tried very hard to accommodate us for our large family wedding! Breakfast was good and the breakfast area was nice.
My problem was Booking.com!! When my family arrived for the wedding our reservations never went through yet we're fully paid and non refundable!! I also had the confirmation numbers. They said they were booked and they had to downgrade us to a queen room and gave our suite away! People had to leave because there wasn't enough rooms!! I was traveling with a large family group plus children. My room ended up being the size of a closet the good thing is it was clean but dated. I met a woman in the elevator that said her reservation was for a queen and they upgraded her because they didn't have one!!! Oh did I mention she checked in at the exact time as I did and I heard the conversation!!!! I had her queen and she had my suite!!!!
9.0
The location, the room was excellent. The staff was very accommodating, the breakfast was delicious.
The dresser drawer had food crumbs in it,
9.0
Evangelique was kind, patient and knowledgeable. Very down to earth.
I was satisfied and pleased.
FAQs
How much does this hotel cost compared to others in Syracuse?
The average price for a rental in Syracuse is $149 per night. This rental is $50 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Syracuse Downtown Hotel and Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Syracuse Downtown Hotel and Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Syracuse Downtown Hotel and Suites?
We found 10 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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