Collegian Hotel & Suites, Trademark Collection by Wyndham
Hotel in Syracuse, NY
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more
About this hotel
Featuring free WiFi and free airport shuttle service, this Syracuse hotel is 800 metres from Syracuse University. Located on-site, the Salt Restaurant & Bar serves gourmet cuisine in a relaxed atmosphere.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Syracuse, NY
Available Rooms
1 King Bed, Deluxe Suite, Non-Smoking
1 King • 570 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen Bed, Deluxe Mobility Accessible Room, Non-Smoking
1 Queen • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen Bed, Mobility Accessible Room, Non-Smoking
1 Queen • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen Bed, Non-Smoking
1 Queen • 333 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double Beds, Non-Smoking
2 Double • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
3.0 / 5.0
The staff was really friendly and outgoing and the little snack bar area was amazing
The beds are seriously hard and the AC/thermostat was broken. It was 75 in our room, but only 40 outside. Make it make sense.
4.5 / 5.0
Great staff, very clean.
Small rooms, no kitchen or microwave in room.
1.5 / 5.0
Staff & Location
HVAC pumped out heat constantly and our room was between 75-77 the entire time. We had to get a box fan just to circulate air because the windows wouldn’t open either. When I called maintenance, they said there was nothing they could do. I informed the front desk when checking out and they said they knew about this problem, it’s an old building and that’s just how it is. There was a few cosmetic issues within our hotel room. And, there was a large gap under our door so we heard everything that happened in the hallway.
The only plus was the manager Heather. She was sympathetic with our issues.
4.0 / 5.0
Great location.
Facilities and room were pretty basic.
3.5 / 5.0
Friendly staff
5.0 / 5.0
Very clean ,and comfortable. Good guest service. Close to airport.
No problems good stay .
5.0 / 5.0
Clean, updated, super friendly staff!
A/c was wonky, no microwave or fridge in the room.
5.0 / 5.0
Staff were excellent, clean room, fair price and great location.
5.0 / 5.0
Wow! We stayed in a 2 bedroom suite. It was amazing. We lucked out somehow and got the room for $150 after tax and fees. What a deal! We would stay again. 2 big bedrooms with queen beds, a big living area and a full kitchen with a full fridge and dish washer. A++. Staff was great. Check in was a bit lengthy and parking wasn’t free but other than that, no complaints. Parking was close.
Paid parking. Check in was a bit lengthy.
3.5 / 5.0
Quick check in
No hand towels or wash clothes in room
A little high $ for small room
No microwave
Guy showed up and knocked at 10 to see if I wanted room cleaned, checkout was at noon
4.0 / 5.0
Very helpful and friendly staff.
Room was clean My son's bed was great ... my bed was very squeaky but I was tired didn't matter much. Very wierd to pay for parking.
4.0 / 5.0
I appreciated the easy access and access to parking. Limited access to front-desk staff, given the amount of check-ins due to our event did make things a little slow.
3.0 / 5.0
lobby was very nice. And the desk staff were great.
bed is very firm. laminate floors in the rooms needed to be mopped. my socks were filthy after walking around in the room.
2.5 / 5.0
The staff was friendly. The room was fairly modern and clean.
The floor was really creaky. My TV remote didn’t work and the power button on the TV did not work, so I had to unplug it. The room was much smaller than expected, as well as the bed. The bed was unfortunately not very comfortable. Overall, I wished I had comfier and slightly bigger accommodations for the price.
3.0 / 5.0
Location close to concert
Had to wait almost an hour to check in. This is after check in time. Then we were told the wrong directions to our room. There was a huge rip in the carpet.
3.5 / 5.0
location and parking
2.5 / 5.0
bed was comfortable,
but sheets were scratchy
blackout shades were inadequate for keeping out light leak
smell of pot!!!
5.0 / 5.0
The room was clean and the location was an easy walk onto campus and nearby restaurants. This is the perfect location to stay in if you are visiting the campus with a prospective student or if you have a student attending the University. I will definitely be visiting again with my family when my son attends in the fall
The room temperature was too hot but this was explained to us upon arrival. Temperature adjustment did take through the evening. Other people may complain about this but I did not find this unmanageable.
5.0 / 5.0
Large rooms
Heater running noisy
3.5 / 5.0
The concierge was amazing and super helpful. The best welcoming we have received on our trip. Our room was clean but everything in the bathroom was broken. Needs a bit of an upgrade.
It was freezing in our room. Couldn’t turn on the heat.
1.5 / 5.0
The Wi-Fi was strong.
Noisy hallways until 3:00 am, breakfast wasn’t served until 8:00, difficult to find front entrance from parking lot, outdated bathroom and creaky doors in room
5.0 / 5.0
I had classic salmon platter - delicious!
My husband said the garbage plate was also good!
Overall my review is outstanding for the hotel staff most especially April! She was the most hospitable, kindest and knowledgeable staff! All of the staff so far are very accommodating!
The hotel room is so nice, very clean and amenities are updated!! Very highly recommended!!
The wifi is not strong this weekend!
3.5 / 5.0
Close to the carrier dome and the shuttle to and from the game was great
Had a little issue with first room but was corrected quickly...Wished a pool was in the facility lol
5.0 / 5.0
Upgraded my room without asking. Room was very nice and clean and beds were soft. Also have a great restaurant and bar in the lobby.
nothing
5.0 / 5.0
Front desk manager must be en pointe because they have the best, most professional front desk clerks I've experienced in a long time. Dave was most notable, warm and friendly but not fake at all, really welcoming and a pro. Bonus points for him keeping good humor during Xmas eve check ins. The room was a surprise since I saw the Genesee Grand when it was being decorated, now it's a bit plain with the S.U. colors. But it's nice regardless. Comfy beds and pillows, quiet, heat worked well (necessary in Syracuse winter!). The housekeeping staff is en pointe also, the room was spotless! Thankfully easy parking. Near to campus. Overall a win.
Well they can't do anything about the weather
FAQs
How much does this hotel cost compared to others in Syracuse?
The average price for a rental in Syracuse is $150 per night. This rental is $51 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Collegian Hotel & Suites, Trademark Collection by Wyndham. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Collegian Hotel & Suites, Trademark Collection by Wyndham pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Collegian Hotel & Suites, Trademark Collection by Wyndham?
We found 10 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, smoking allowed, and parking.
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