Sheraton West Des Moines

Property building
Property building
Property building
Property building
Bedroom
7.9 / 10.0
Very good(116 Ratings)

Hotel in Clive, IA

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

This Des Moines hotel is 5 minutes’ drive from the Living History Farms. The hotel offers a free shuttle to the Des Moines International Airport and within a 3 mile radius.

Amenities

Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center

Map of Clive, IA

Available Rooms

1 King • 301 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing

2 Double • 312 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing

1 King • 312 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing

2 Double • 312 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing

1 King • 441 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
booking logo

Ratings and reviews

7.9 / 10.0
Very good(116 Ratings)
100% verified reviews
9.0 / 10.0
Jul 2024
We enjoyed our stay! The room was very clean, the breakfast was good, and we would stay here again
The room was nice, the atrium was neat (my son loved it) and the breakfast was very good:)
Everything was good:)
3.0 / 10.0
Sep 2023
Booking.com wouldnt refund my stay when it was erroneously booked for 12 days after I booked it for.
The staff tried to help me with this erroneous date that pricelines website booked my stay for. I wanted to stay Aug 29th and somehow priceline's website booked the hotel for 12 days later!?????? Now, staff said they could not rebook it because it was booked third party. So i called both priceline and booking.com and confirmed that it was booking.com that beeded to either refund the stay OR rebook the stay. Why im still upset at staff at Sheraton is that they actually SHOULD have the power to refund me or rebook. I think it speaks terribly for their system that they couldn't do that simple thing, given booking.com will still be paying them for the stay that (absurd as it is) was "non refundable". Again, I booked the stay for Aug 29th. Priceline's website changed that date against my will.
When i had the booking.com agents on the line (yes THREE different times i waited on hold at the hotel for 20 mins each time) they said that they just needed confirmation from the hotel manager. I said I can hand you off to the hotel manager right now. The agent from booking.com all three times said no they cant do that for security reasons, but they can call the hotel or the hotel can call them. So we tried that twice, both ways!! And both times they put the management at Sheraton on hold for 10+ mins until they had to go do their job and couldnt hold any longer!!! And they claimed there was too much static on the line whennit was the other way around!! So, who am I MOST frustrated with? A: Booking.com! Worst predatory business practices I've EVER seen ANYWHERE! And believe me I eill be posting reviews all in due time on evry travel site i can find unless I do get my full refund for this stay I have paid $128 for and never got to use or got refunded. I will make priceline ans booking.com pay dearly for not refunding me.
9.0 / 10.0
Sep 2023
Overall, was a good stay!
Staff was very friendly and helpful!
That it didn’t have a hot tub! We reserved a room with a single queen size bed. The bed we had seemed like a full size bed, very small and not comfortable. Both my boyfriend and I woke up with sore backs, not able to sleep.
4.0 / 10.0
Sep 2023
Disappointing
rooms were outdated, and not well maintained
6.0 / 10.0
Jul 2023
Mediocre
The building is aesthetically pleasing and welcoming. The shower head.
The hotel has wonderful potential. It looks high-end. It feels beautiful. The room was not very clean for what I paid. There were items left from the previous person who stayed, and there were things under the bed that were missed, as well. It felt like only a quick pick-up was done instead of a good clean. The shower body wash was empty. The shower head was amazing, but it was a wand. It only worked as a wand, as the stand was broken, so it wouldn't stay up to be able to use as a stand-up shower.
10.0 / 10.0
Jul 2023
Surprisingly very nice
The restaurant/bar was great1
n/a
8.0 / 10.0
Jul 2023
Very good
Pool was very nice. Good coffee. I like that you provided shampoo, conditioner, body wash and lotion.
Room did not have a refrigerator or microwave. Took forever to get on the elevator.
8.0 / 10.0
May 2023
Very good
Beds were comfortable. Soaps and lotions were provided. Nice pool and outdoor seating area. Loved the coffee.
Pool wasn't heated. No hot tub.

FAQs

How much does this hotel cost compared to others in Clive?

The average price for a rental in Clive is $148 per night. This rental is $57 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Sheraton West Des Moines. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Sheraton West Des Moines. Enjoy the water!

Is Sheraton West Des Moines pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Sheraton West Des Moines?

We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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