Extended Stay America Suites - Memphis - Germantown West
3.4
Average(436 Reviews)Hotel in Memphis, TN
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located in Memphis, Tennessee, this hotel is 4 miles from Shelby Farms Park and 6 miles from Golf and Games Family Park. Guests will enjoy free Wi-Fi and an on-site launderette.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Memphis, TN
Available Rooms
1 King • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Double • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.4
Average(436 Reviews)100% verified reviews
3.4
The location was in a good area. No problems there.
The fact that there was a lot iof extended stayers. There was someone staying in their car on the property, playing music outside our window every night. The room had a weird smell, when we arrived, we had to do an overhaul with disinfectanting the room, including mopping the floor. The mattress covers were stained and the bed skirts looks like they hadn't been changed in a while. The outlet in the bathroom did not work, we were told it would be fixed and that didn't happen. Will not stay at this location again, not because of the area but because of the property itself.
3.4
There was no breakfast. It was coffee and a granola bar.
The front desk clerk (Deborah?) was unprofessional and rude.
3.4
Very peaceful and quiet.
3.4
Dirt.
3.4
Deborah she is one of a kind! she really takes the time out to become more than just a front desk clerk! she makes it feel like it’s home!
the rate is ridiculously high and they only have 2 deluxe king studio rooms and one person has been in one of the 2 as a long term stay!
3.4
the location
not very clean, out dated, dark
3.4
Everything but the bed it were suppose be a king
The bed
3.4
The room was great
The price was way too high
3.4
customer service was very professional the location was very quiet
I didn’t have any dislikes
3.4
easy to find.
nothing
3.4
everything
better parking is needed
3.4
NOTHING
I was charged for a room we didn't get it. The place told us that is book.com fault they only have to guarantee us a room . We drove all night and had to get a small bed so we was uncomfortable. This is the worst place we have ever been 2. They couldn't find our name in system when we got there so we had to stand and wait for a hour to figure it out.
3.4
close to hospital we were going to.
under the kitchenette counters was a horrific smell…
3.4
I liked the hot chocolate in the lobby! It was really tasty!
wish they had more breakfast options but otherwise I was okay with some hot cocoa
3.4
The location
There was no oven to bake. There wasn’t a coffee pot nor eating utensils available. I had to go purchase items to use for my stay.
3.4
Absolutely not a thing.
I liked that I didn't have to stay any longer than attended.
3.4
Great location for conveniences such as fuel, foods, shopping.
A bit noisy late night in the hallways?
3.4
I reserved 2 rooms. Check in was handled quickly. Clerk was very friendly and helpful, and was able to offer several suggestions for nearby restaurants.
Rooms were not clean. There was a horrible, musty smell in the hallway outside the first room. When we opened the door the musty smell was so strong it actually caused my nose, throat and eyes to burn. The clerk sent us to another room on a higher floor. When we first entered that room there was a tobacco smell, in a non smoking room, but, since it dissipated after turning the air conditioner on, I believe the houskeeper must have had a smoke break rather than cleaning, because the room was not very clean. Listing this place as even a 2 star is a huge exaggeration.
3.4
nothing
no one answered the reception when i arrived, and i had to stay somewhere else. They have taken my money from my bank too
3.4
Paid for reservation @ Booking.com.
Got to property, and there were no rooms, per smoking night manager.
Having a hard time getting refunded.
Will never use Booking.com again, and not too sure about Extended Stay. We were treated very rudely. I had paperwork proving reservation and payment. Manager just puffed on her cigarette and said no rooms.
3.4
location
the rooms need to be updated
3.4
Nothing
The hotel was sold out and I was still charged for it.
FAQs
How much does this hotel cost compared to others in Memphis?
The average price for a rental in Memphis is $148 per night. This rental is $66 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites - Memphis - Germantown West. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites - Memphis - Germantown West pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Extended Stay America Suites - Memphis - Germantown West?
We found 9 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.
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