Staybridge Suites Memphis-Poplar Ave East, an IHG Hotel
Hotel in Memphis, TN
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
Situated in Memphis, Staybridge Suites Memphis-Poplar Ave East, an IHG Hotel has a seasonal outdoor swimming pool, fitness centre, shared lounge, and free WiFi throughout the property.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
TV
Wheelchair accessible
Gym or Fitness Center
Map of Memphis, TN
Available Rooms
1 Queen • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Beds not specified • 226 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 226 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 226 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
2.0 / 5.0
When my family and I arrived thy check in went pretty smoothly.. My kids and i were there for a 1 night stay due to our Air going out. I received my hotel key and on my way to our room.. Whew, when I tell you, We was greeted with pure heat once we entered the room. I immediately checked the thermostat, and it said 82°.. Wowww hot, right? So I phoned the staff lady and explained the room temperature to her. She told me that the room was just previously cleaned and that the air conditioner should be circulating with cool air soon.. Ok, cool, no problem. While the room should be cooling, I decided, "Hey kids, let's go for a swim until the room is cooled off.. Yayyyyyy!!! Kids were excited.. While they swim, I enjoyed a nice little entree that the facility provided for the quest around 5pm.. which was nice. Now that's over, it's a little after 7:30pm we're on our way back up to the room. Guess what? It still was HOT in the room.. Now I'm becoming a little frustrated.. I called down again to let the staff lady know that the room hadn't cooled off, and If it was possible to move me and my family into another room. NO, because all the rooms are occupied, they're completely booked.. She informed me that she would get in touch with maintenance and someone would be up shortly.. Thanks 😊.... No,no noooo ... Nobody never showed up.. Me and the kids fell asleep, exhausted and hot.. No covers, no sheets, no shirts, because it was just that hot... Around 3 a.m., I'm up again because now I'm HOT and ANGRY.. I spent money to get me and my kids out of a hot house just to come to a hot hotel. This time, I went to the front desk instead of calling.. There was a guy. I explained my situation to him and also let him know that the other hotel clerk told me that she would send maintenance and no one had ever shown up to the rescue. But once again.. I was told that he would make a note and let maintenance know..
4.5 / 5.0
Location was close to many main roads and had access to stores and restaurants
Parking lot was dark in back
5.0 / 5.0
Convenient and clean
N/a
4.5 / 5.0
Excellent location, fair price, hallways cooled, room space great. Breakfast very nice variety. Desk staff friendly and efficient.
a couple of places in our room needed paint scraped and re-painted, smelled of weed in hallways and elevator, had to go to desk for toilet paper for a two-day stay.
2.5 / 5.0
Room was fine, but hotel needs to be refreshed. The hallway was filthy and the carpets deeply stained.
Staff unfriendly. No customer service from most. The ladies preparing the food was appropriate but male front desk staff was not customer friendly at all.
3.5 / 5.0
The rooms were spacious and fit our big family.
Breakfast needed a little improving. Just egg whites no scrambled eggs, no meat of any kind.
Elevator lights were blown all except one in the corner..
5.0 / 5.0
Great
Nonthing
4.0 / 5.0
Excellent breakfast options. The MTW social hour food was wonderful as well. Front desk clerks Amanda & Tavika were professional, friendly, and thorough in their communication and explanations regarding the availability (or non-availability, in our case) ADA rooms.
We have a wheelchair user in our group. There was only ONE roll-in shower option on the entire property and another guest had booked it long-term. We had difficulty showering the wheelchair user on a shower bench that fit sideways in the tub. Thankfully, there was a removable showerhead, but it was challenging nonetheless. There should be more than 1 roll-in shower option for disabled guests. Otherwise, our ADA room was spacious enough for our wheelchair user to navigate comfortably around and not get stuck in areas.
5.0 / 5.0
Everything thing especially the happy hour drinks and food.
They only thing I didn't like was the 1 one dark elevator. They got it fixed.
1.5 / 5.0
The staff were nice and respectful
The beds and rooms were clean
My car got broken into and we had to pay $800 outta pocket with no refund for the 2nd night. The week before 20+ cars got broken into- windows shattered. 6 cars including our own was broken into. Security sucks- even the cops said that. Don’t bring young kids, not a safe town what so ever for out of state people.
Not much hot breakfast items
Our door was all sorts of crazy- it took like 3 try’s everytime to just get in the room.
4.0 / 5.0
Clean and Well kept up kitchen / room. Friendly and helpful staff. Maintain pool daily it was very clean just like the gym room. Very cozy stay and quiet. I will use and recommend them again very satisfied.
Breakfast needs a little work but it was ok.
4.0 / 5.0
Great space. Plenty of room for the family. Nice pool. Convenient location.
Breakfast was mediocre, but really can't complain, as it is included. Water pressure was lacking, and water pooled in the shower.
4.0 / 5.0
Good location, great breakfast. Had a King 1bedroom suite and I like the fact that’s it’s a separate bedroom. Kitchen is great too, though we didn’t really end up using it much.
Arrived on Friday and their policy is not to refresh rooms on the weekend, therefore no coffee in the room in the mornings other than one during our stay. Think that’s tacky, I can however appreciate not cleaning the room on a daily basis we for one don’t need it, nor do I want staff in my room more than necessary. You could at least let us pick up coffee packets etc.
The rooms are beginning to show wear and tear. Security lock on our door was ably to fall off, tub water fixture didn’t shut off easily, had to really crank it hard to get the water to stop a steady stream of water, very wasteful. Plus we were missing dishes.
4.5 / 5.0
Hotel is in a great location. Friendly staff. Comfortable & clean rooms.
4.5 / 5.0
very clean and cozy
n/a
5.0 / 5.0
Staff were so friendly!!!! Bed was amazing! Security in parking lot was awesome! Drinks and dinner and breakfast were great !
Fire pit didn't work
5.0 / 5.0
Big room, exceptionally clean, super friendly staff
Not much hot water in mid-evening
4.0 / 5.0
Great for the price!
5.0 / 5.0
Rooms were clean and spacious with very comfortable beds and pillows. The staff was friendly. Breakfast was plentiful. We especially liked the overnight security in the parking lot.
4.0 / 5.0
I like that we have all the necessities available such as paper towels, utensils for cooking, dove soap and conditioner for shower. Also, there is a laundry basket available in the room, and we get free laundry services, which is very convenient. The staff were nice, breakfast is decent.
The air vent in the bathroom was not functional.
5.0 / 5.0
The breakfast and evening weeknight dinners are awesome!
5.0 / 5.0
Staff was Amazing 👏 Amber at the front desk. Also, Ms. Brenda, the Breakfast attendant. Very Nice experience!
N/A
FAQs
How much does this hotel cost compared to others in Memphis?
The average price for a rental in Memphis is $147 per night. This rental is $64 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Staybridge Suites Memphis-Poplar Ave East, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Staybridge Suites Memphis-Poplar Ave East, an IHG Hotel. Enjoy the water!
Is Staybridge Suites Memphis-Poplar Ave East, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Staybridge Suites Memphis-Poplar Ave East, an IHG Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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