Hilton Garden Inn Louisville Downtown
4.1
Excellent(390 Reviews)Hotel in Louisville, KY
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Offering rooftop views of downtown, Hilton Garden Inn Louisville Downtown is steps away from the Louisville Palace. Free WiFi access is available.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Louisville, KY
Available Rooms
Queen Room with Two Queen Beds
2 Queen • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room - Hearing Accessible
1 King • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
King Room with Sofa Bed
1 King • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
One-Bedroom King Suite
1 King • 322 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Queen Room with Two Queen Beds - Hearing Access
2 Queen • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(390 Reviews)100% verified reviews
4.1
friendly hotel staff and valet staff......the room was nice and clean. beds were very comfy
very unprofesional young girl at desk upon checkout, she was extremely unfriendly.. location was a bit scary with lots of homeless people
4.1
Proximity to Palace Theater and restaurants
Traffic noise
4.1
all around pretty decent. was more happy with the location and how centralized it was. Went to a concert and dinner the breakfast the next day. Walked everywhere and didn’t have to go more than a block or two. That was probably the best part.
Other than that it honestly didn’t have A/C which sucked, staff didn’t really like talking to us and wasn’t able to get the contactless room key. Other than that, I was happy.
4.1
The supervisor over cleaning crew and cleaning crew were top notch! They were professional, courteous, friendly and they do an excellent job!
Nothing other than parking
4.1
Location
Dated needs renovation. Heater rattled all night. Door to bathroom made an awful noise. Second key wouldn’t work. I got locked out. They know they have a great location and take advantage of it by not keeping up with the property. Would not recommend staying there.
4.1
Very convenient spot; close to restaurants and bars. Staff were very helpful!
Parking is a little pricey. Nightstands and AC vents were dusty. Flat sheet wasn’t tuck properly, and duvet had a pet smell. (I used to be a Housekeeping Manager, can’t help to notice little details.)
4.1
Location
No respect as a customer
4.1
It was nice, clean, and conveniently located.
The Keurig in the room didn’t work and when we told someone at the front desk her reply was ,” Okay.” Clearly, she didn’t care.
4.1
Location and the available restaurant 8up.
4.1
Location
Only one elevator in use. Drunks waiting for elevator and puking. Bed sucked
4.1
Location is great for local venues
4.1
Very clean.
Everything was good!
4.1
That the hotel seems secure and safe.
That I had multiple charges in the pending status on my bank and I'm waiting for them to clear.
4.1
The location of the hotel was excellent. Overnight parking cost, in comparison with other hotels in the downtown area was excellent. Meal cost and although I did not have an opportunity to take advantage of it, the rooftop lounge was excellent.
4.1
comfy pillows. friendly staff. proximity to the Palace.
my ice bucket had melted ice in the bottom that spilled out on me.
4.1
The man at check on was super nice
The air conditioning was so loud we couldn’t sleep with it on so we had to turn it off and then we were hot all night , tub didn’t drain while taking a shower so had to stand in water above ankles . Disappointing and they charged my card $12 when I had already gotten the snack package
4.1
Location, was great, restaurant was excellent, pricey but convenient
Noise outside was loud
4.1
The location was fantastic for us! If you are going to a concert at The Louisville Palace I Highly recommend this hotel. It was literally Steps from the venue!!
Paying for parking, high price per day.
4.1
Chegámos a Louisville e fomos super bem recebidos pelo senhor da receção que nos explicou onde tínhamos de estacionar o carro e várias coisas sobre a cidade.
O quarto é espaçoso e limpo e super confortável.
We arrived in the morning for breakfast, and as my parents don't speak English very well, they didn't notice the sign that said they had to wait to be seated, which they innocently started to serve themselves.
That's when this short, blonde, tattooed lady came out screaming and aggressively saying we had to wait to be seated, and we said ok.
She told us later that we had to wait half an hour because she had everything booked, and we saw empty tables.
Screaming and very aggressively, she opened a curtain and asked if we wanted to sit at a table that was all dirty, to which we replied that we preferred to sit separately at tables of 2, which we did.
When we are being served, the same lady comes screaming from the kitchen with a paper with a bill and screaming loudly for the whole room to hear that we didn't have breakfast included (which was a lie).
I told the lady that I didn't want to talk to her anymore.
Later we are sitting down to eat, and the manager or supposedly responsible person arrives to apologize and confirm that we had breakfast included.
One of the ladies who was working in the room was very nice and even she didn't think her colleague's attitude was normal.
Honestly, I don't know what was going on with this lady, she was super upset, aggressive, rude, I don't know if it was really her upbringing or if she was altered with some substance.
We had 10 days in the United States, we stayed 5 times in the hilton group and we were always well received, unfortunately on the last day of the trip we had this situation.
I've had it in 62 countries around the world, and I've never seen anything like this.
4.1
Location was great right downtown. Room was very nice front desk staff very nice.
It was very confusing how to get in and out of your hotel to the parking garage and then the first night the computers were down the second day. We finally got a parking code on our phone and then it made it a little bit easier. Very confusing parking garage. Also you had frosted our window so we couldn’t look out that was very claustrophobic.
FAQs
How much does this hotel cost compared to others in Louisville?
The average price for a rental in Louisville is $169 per night. This rental is $70 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Louisville Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hilton Garden Inn Louisville Downtown pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hilton Garden Inn Louisville Downtown?
We found 12 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.
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