The Grayson Hotel Miami Downtown
Hotel in Miami, FL
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valuePrice for this property is higher than average in the area
About this hotel
Enjoy modern accommodations at the The Gabriel Miami Downtown, Curio Collection by Hilton, the official hotel partner of the Miami Heat, where guests are greeted with a complimentary welcome drink upon arrival.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Miami, FL
Available Rooms
2 Queen • 731 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 731 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 807 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 387 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 387 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
5.0
The location was convenient to the business I came to town for.
The hotel lacked adequate amenities, and I never saw a cleaning crew. The restaurant provided poor service, subpar food, and overpriced dishes. I ordered mixed vegetables but received cold broccoli crowns instead.
5.0
Je n’ai rien aimé dans cet établissement ; les photos ne vendent que du rêve !
Tout est impersonnel , les équipements semblent neufs mais pas très ergonomique .
Le ménage n’a de ménage que le nom ; quant au minibar je n’ai pu y prendre de l’eau que la 1 ère nuit ; il n’a jamais été rechargé ensuite !
Le personnel n’est ni aimable ni efficace ; lorsque je suis allée faire le Check-out, on ne m’a pas donné le détail le détail de ma note ,on m’a dit qu’on me l’enverrait par mail durant la nuit : je l’attend toujours !!!
Et j’ai pourtant déjà envoyé un mail à l’hôtel via la messagerie Booking pour le demander .
Il n’y a aucun service dans cet établissement ….
2.0
Big room
I have to pay for the bottled water in the room, which should be complimentary. It is ridiculous to pay $500 for one night and they charge you for water!?
7.0
Location
7.0
The terrasse
Swimming pool and great big bedroom
Unfortunately breakfast service was not at the level of the hotel. Slow service. People not served and during our three day stay every morning some people left because they were not served.
Not very good for an hotel of this standing.
10.0
Beautiful
Being sent to an occupied room.
7.0
housekeeping lacks follow up from supervisors
housekeeping lacks of care to details , broken stuff in the room, cleanliness
7.0
How close it was to the Kaesya Center for our concert
How expensive and nasty the food was
10.0
Staff was wonderful! Room accommodations were excellent. View was incredible.
Price was high.
10.0
2 minutes from the cruise port! Very friendly staff!
2.0
Good location.
Rooms were not as expected, overpriced accommodation and food, poor service from staff, language barrier between us and housekeeping. Not given room as booked. The “breakfast” included was a muffin and some fruit - not worth upgrading to breakfast included.
1.0
Location
Service
2.0
The location, the facilities and decor. The style.
Bad service almost every aspect but especially room service
I was also overcharged for my stay which I would like booking.com to review and refund.
5.0
Room and bathroom is large.
Disappointing experience. The room was dirty, but the bed was clean. The staff at check-in didn't provide wifi password, check out time, or information. There were limited amenities — no free bottled water and the shampoo/soaps were the same cheap soaps poured into fancy bottles. Some plug sockets didn't work. Traffic noise is loud. My colleague was given a room that was still partially occupied and waited 90 minutes for room service.
It's also not a good location — very few nice places in the vicinity.
9.0
A terrace with stellar view of downtown Miami was the icing on a cake. Love the modern aesthetic and designer details of the lobby. The room was beautiful, and clean. Modern Simplicity is more.
Whether your aesthetic leans contemporary cool or more smart and minimalistic, these stylish
9.0
Very convenient, near by Club Space Miami
10.0
Great location
All was good
5.0
The room was clean and the bed was comfortable. Nice bathroom, although the water from the shower flowed on the floor and made it all wet. Reception staff was friendly!
Everything advertised that the breakfast was included but when we got there, there was one continental breakfast that included juice/coffee, pastry bread and fruits. Everything else you had to pay for.
First morning when we went to get breakfast we asked how it worked if it's already paid for and the waiter put us to a table to wait and he never came back. After 15 minutes another waiter came to get our order and we told him the same thing and he then told us that we should have a breakfast-ticket from the reception. We then went to the reception for the ticket and the system said we don't even have breakfast. I showed my receipt for the stay and they first gave us a ticket for only 1 breakfast. Luckily we then got it for all 3 mornings afterall.
No one really asked us ever what pastry we wanted for the breakfast, we every time had to ask the waiter to come back and tell us the options. Every time they tried to leave after we told them of the continential breakfast.
Also the pool area was nice, but if you expect sun all day from the sunrise, there is a huge building that blocks the sun until after 1-2pm. That didn't show in any of the pictures and was quite a disappointment.
Breakfast and the pool didn't really seem to be 5-star worth or value for money :(
5.0
Gabrielle Hotel, Downtown Miami beautiful hotel but pathetic services. After paying an average of $750 per night, we expect better but the experience so far is that of that of a low budget motel. First day we were checked-in in a date room and got reassigned after complaining. Following day, got another shocker as we came back to a dirty room after a long day out. While staff are friendly and apologetic, nothing right seems to be done. Today, yet again, we get back to a room that has not been cleaned - they thought it wise only to make the bed and change the towels. Worst still, the drain plug doesn’t work and water has been in the tub since I took a bath on Monday. And now am regretting ever using the tub based on what I know now.
We are from Africa, traveled around a bit and this is definitely the worst.
1.0
location
bar
7.0
the view from the pool
no ice machine
10.0
Need more staff but overall amazing
Needs to coordinate with cruise lines for transportation
7.0
Service was excellent. Food was excellent and good portions.
There are some property issues that need addressing. I raised them with front desk and they resolved the matters at hand promptly
6.0
Check in staff friendly & helpful.
The receptionist ordered us a cab to go to Fort Lauderdale. The price that was agreed with company & us was 90 dollars. When we arrived at destination the driver said cost was 155 dollars, He was advised that the price agreed was 90 dollars. He insisted it was the higher price. 2 attempts to pay credit cards were declined & our cards were suspended by our banks & referred to banks fraud section. We paid cash & requested a receipt which said he was unable to supply for cash payment. This experience caused us great anxiety & a lot of time connecting later with our banks as we worried about our bank security.
Dogs in lobby restaurant, not hygienic.
FAQs
How much does this hotel cost compared to others in Miami?
The average price for a rental in Miami is $271 per night. This rental is $3 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Grayson Hotel Miami Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Grayson Hotel Miami Downtown. Enjoy the water!
Is The Grayson Hotel Miami Downtown pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Grayson Hotel Miami Downtown?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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