Aura Tachibana

Photo of the whole room, Decorative detail

8.2

Outstanding(480 Reviews)

Ryokan in Hakone

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more

About this ryokan rental

Hotel Aura Tachibana features natural hot spring baths with mountain views, 2 Japanese restaurants and luxurious rooms with a living area. The hotel offers further relaxation with a sauna, massages and a terrace.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Garden

Family friendly

Map of Hakone

Nearby attractions

Kawaguchiko Tenjozan Park

26.3 mi

Enoshima Aquarium

22.1 mi

Available Rooms

2 Single • 419 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

6 Futon • 430 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

2 Single • 505 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Futon • 624 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Single • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Aura Tachibana

$$$$

8.2

Outstanding(480 Reviews)

Ryokan in Hakone

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more

About this ryokan rental

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Garden

Family friendly

Map of Hakone

Nearby attractions

Kawaguchiko Tenjozan Park

26.3 mi

Enoshima Aquarium

22.1 mi

Available Rooms

2 Single • 419 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

6 Futon • 430 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

2 Single • 505 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Futon • 624 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Single • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

8.2

Outstanding(480 Reviews)

100% verified reviews

8.0

Jun 2024

整體很不錯，接待人員大多是外國人，英文都沒問題，也都相當有耐心和善，早上可以接送去車站，不過下午只能等2點才有接駁車，位置在山上拖行李比較累，從元箱根港下山可以搭K線登山巴士，但是最後一班是四點半要注意時間

房間空間很大，整體舒適，獨立衛浴很乾淨

餐食吃不太習慣，不會先鋪好床鋪

8.0

May 2024

まぁまぁ

温泉が気持ちよかった。露天風呂は緑が見れてよかった。

お食事処のインターンの方は給仕の仕方など、少々ぎこちない。クローゼットの電気が点かない。

10.0

May 2024

非常满意！

地理位置合适，接运服务及时，特别是餐食特棒！

价格略微贵了点。

10.0

Apr 2024

Great hotel with history.

Great hotel with history. Excellent dinners and breakfasts in Japanese style. The Japanese-style room was very large, beautiful and comfortable.

10.0

Apr 2024

A great relaxation from the big cities in Japan

It was very relaxing and the staff was extremely attentive to us. The food was interesting and the staff from front desk, server to bus driver were all very lovely.

Nothing

8.0

Mar 2024

Entsprach gerade so meinen Erwartungen.

Essen war japanisch ausgerichtet sehr gut. Essenszeiten streng getaktet ungewöhnlich

Der Shuttleservice war nur zum Bahnhof Hakone prima vom Bahnhof aufgrund der Unfreundlichkeit im Tourismusbüro nicht möglich. ( wie empfohlen ) Bus K Linie oder selber anrufen.

7.0

Aug 2023

Good

Private onsen Great staff

Food could be better

6.0

Aug 2023

Wonderful hotel but the fees are not very transparent

The spa was wonderful and clean. The outdoor one is especially beautiful, allowing you to enjoy the lush green hill side. The food was nice and fun to eat. They made kids meal tailored to young children, which was a pleasant surprise. The hotel is on a hill, quite a walk from the train station. It took us a lot of effort to drag our big luggage to the hotel. However, for those reading this post, you are in luck. They offer shuttle bus pickup from the train station if you arrive in the afternoon, and they also offer shuttle bus drop off in the morning after checkout! Simply go to the information center right outside of the Hakone-Yumoto Station, and the staff there can call them to send a shuttle down to the station.

I had a bad experience during checkout. It may be my naive assumption to blame. I've ordered a standard Japanese style bed room for 2 adults. The listing in Booking.com doesn't have an option to include a child. I messaged them about our son and said I will pay for extra fee for him at the hotel. Before the trip, my wife got sick, so I told them that we will only be 1 adult and 1 child for the room. They replied that they could not give refunds, which was fine, but I expected the price for my wife would now covered my son. During check-in, they didn't ask about the missing person or mentioned any estimated fee for my son. I still had the assumption that I paid for 2, so it should cover 2 and didn't ask during check-in. During check-out, I was surprised that I had to pay a $12000 fee for my son. I said I'd already paid for 2 adults, and the extra adult price should be enough to cover a child. They insisted they could not change the bill, the child had its own price, and I forfeited the extra adult. This non-negotiable and non-flexible experience during checkout left a disappointing ending to my trip.

8.0

Jul 2023

This could be an amazing place to stay but has an overwhelming feeling of tension , where staff are too anxious to act w

The room was spacious. The food was excellent

Very rigid! Not possible to have coffee at breakfast. Not allowed into eating area till exact time.

10.0

Jul 2023

Exceptional

The dinner and breakfast were AMAZING!

Nothing! It was a wonderful experience.

9.0

Jul 2023

Wonderful experience at Aura Tachibana

We were looking for a ryokan that offered private onsen in our rooms, and found the perfect one. Facilities, staff, and Kaiseki meals for dinner and breakfast were wonderful. They have a rooftop deck with a nice relaxing view, and private onsen are available for rent for a larger group. Overall, a great experience!

Location is a bit far from the restaurants and shops of Hakone Yumoto, so one either needs to talk a long walk up/down steep streets, or have a car, or take a shuttle ride. This is obviously not the fault of the ryokan, who try to make things more convenient by offering a free shuttle bus. But something to be aware of when making a booking.

10.0

Jun 2023

awesome break from the big cities of Japan

lovely Japanese experience! Wore traditional Japanese clothes provided for the 10 course meal. great experience with our own hot spring tub on deck. Japan is awesome:)

great staff, beautiful area.

6.0

May 2023

Average hotel. Operating time for shuttle service very limited. Choice f food

Limited selection of food for bfast and dinner.

Not much option given

10.0

May 2023

Exceptional

The property had a bit of old school charm. The service was impeccable. The staff were so friendly and accomodating from start to finish, in every interaction. Our room had the most amazing view of the hills and greenery and our own onsen which was truly a lovely experience. The property is located up a few steep hills, although only a 10min walk. The provide a shuttle bus in the morning, every 30mins to take you down which is super efficient for daily activities or when checking out. Dinner and Breakfast were included. Traditional Japanese style. The food is as fresh, beautifully presented and delicious. The price for a hotel in that area, at that time with those facilities was fairly reasonable.

8.0

May 2023

was ok. great scenery and efficient staff. expensive maybe because it was golden week and rooms need a lick of paint.

private onsen in the room was very nice. rooftop onsen also nice and could be booked for 3000 yen for 45 minutes. booked for sunset but mountain blocked the view.

Food was quite bland. upgraded to more expensive room but seem to have missed out on tatami floor and enoki bath. rooftop bar only open between 3-5:30.

8.0

Mar 2023

Very nice and relaxing.

Dinner and breakfast were excellent! Private rooftop bath that we purchased separately was also very nice.

Public bath closing at 9:30am.

10.0

Mar 2023

Live your onsen dreams

Very relaxing ryokan nestled in the onsen Center of Hakone. Service from all staff was exemplary of Japanese hospitality. Included breakfast meals were generous. The private baths are indeed worthwhile but the public are also equally impressive.

It is up on a hill, so the first trip up can be tough if walking! It can also be hard to navigate at night from other side streets due to the layout of the town.

4.0

Feb 2023

thinking never come back again

nice set up

useless staff, unhelpful.

6.0

Dec 2022

Pleasant

Onsen was decent. It wasn't really crowded.

Their food was rather cheap for e.g. fish cakes and the rice was mediocre as compared to the standard japanese rice. They required us to share some of the dishes amongst ourselves. The room only had a heater and the pillow was too thin.

7.0

Dec 2022

Ryokan Experience

Staff are very friendly, helpful and proactive (though cannot really understand English)

Food (within hotel package) is sumptuous but may not suit taste of kids or teens. Also too much food being served e.g. a meal may have 3 different soups. Took Ryokan room, wish there are more table or areas to place things. Pillows too small, will be good if they can include additional pillows for guests in the room.

9.0

Dec 2022

nice staff and clean room

nice staff clean room nice onsen, nice outdoor view in onsen!

not many dinner choice from booking.com

8.0

Jan 2020

Very good

Breakfast & Dinner is great

A little bit expensive

8.0

Dec 2019

Very good

The terrace was the best part of the room, with a beautiful view and nice bath tub that was always warm. The room was also very large. Staff was kind, and meals were very elaborate.

The entire property is a bit dated. There were visible signs of wear throughout, such as rust stains on the wall in the bathroom, peeling paint in the outdoor bath of the public bath.

FAQs

How much does this ryokan cost compared to others in Hakone?

The average price for a rental in Hakone is $164 per night. This rental is $0 less expensive than the average.

Is parking included with this ryokan?

Yes, parking is listed as an amenity at Aura Tachibana. For more information, we encourage you to contact the property about where to park.

Is there a pool at this ryokan?

We didn’t find pool listed as an amenity for this ryokan. It may be worth double checking if a pool is important for your stay.

Is Aura Tachibana pet friendly?

Unfortunately, this ryokan is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Aura Tachibana?

We found 11 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.

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Outstanding(1,870 Reviews)

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Aura Tachibana

Ryokan in Hakone

Reasons to book

About this ryokan rental

Amenities

Map of Hakone

Nearby attractions

Available Rooms

Aura Tachibana

Ryokan in Hakone

Reasons to book

About this ryokan rental

Amenities

Map of Hakone

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this ryokan cost compared to others in Hakone?

Is parking included with this ryokan?

Is there a pool at this ryokan?

Is Aura Tachibana pet friendly?

What amenities are available at Aura Tachibana?

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